Wrike and Smartsheet are competitors in the project management software category. Wrike seems to have the upper hand with its real-time update capabilities and enhanced collaboration features, while Smartsheet offers superior dashboard and reporting functionalities.
Features: Wrike provides robust project management features including real-time updates, Gantt chart integration, and task assignment flexibility. It also has a comprehensive folder structure that enhances organization. Smartsheet offers advanced dashboard and reporting capabilities, integrates seamlessly with tools like Jira and Microsoft Teams, and provides powerful workflows and automation features.
Room for Improvement: Users of Wrike express a need for better Gantt chart printing, improved mobile app performance, and a more intuitive user interface. Smartsheet could improve by offering real-time collaboration updates, seamless integrations, and enhanced automation capabilities.
Ease of Deployment and Customer Service: Wrike supports deployment across private, public, and hybrid cloud environments, offering flexibility similar to Smartsheet. Both products provide excellent customer service, but Wrike gains an edge with its live chat feature and rich resource library that enhances customer engagement.
Pricing and ROI: Wrike's pricing starts at $4 per user per month, with annual subscriptions reaching up to $1,400, which may be considered high for larger teams. Smartsheet offers a more flexible licensing structure starting around $500 per person annually. Both solutions report a substantial ROI, though Wrike's higher upfront cost may yield greater long-term benefits.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Smartsheet is pretty flexible and scalable.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Licensing might be cheaper per user.
Automation helps by simplifying some manual work, saving time and facilitating communication.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
| Product | Mindshare (%) |
|---|---|
| Smartsheet | 2.0% |
| Wrike | 2.5% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
Wrike is an enterprise-grade, trusted work delivery platform designed to help organizations put people and AI to work together on their most consequential workflows. Built on two decades of enterprise work management and powered by the Wrike Work Intelligence® Graph, Wrike gives teams the governed foundation they need to plan, execute, and deliver complex work at scale. Wrike offers tailored solutions for marketing and creative teams, project management teams, product teams, professional services teams, and beyond.
AI-Powered Work Delivery
Wrike has been building AI into the fabric of the platform for nearly a decade, giving organizations a suite of deeply integrated capabilities designed to extend what people can accomplish. Wrike AI Agents handle real work autonomously inside the platform, moving workflows forward within the same roles, permissions, and access controls as your people. Wrike Copilot reduces administrative burden by drafting content, summarizing projects, and generating status reports directly in the flow of work. And the Wrike MCP Server connects AI assistants directly to the platform where execution actually happens, so every AI-driven action becomes part of the auditable record of how work gets done, not a disconnected output living outside the system. All of it is powered by the Work Intelligence® Graph, built on 500B+ historical data points and two decades of enterprise work management, giving every AI capability the structured context it needs to act reliably. Together, they give organizations the governed foundation to scale delivery in a way that wasn't possible before.
Security
Wrike is ISO 27001 certified with SOC 2 and SOC 3 audit reports and full GDPR compliance across every data touchpoint. Data centers operate in both the US and EU, with encryption at rest and in transit. Every AI-driven action in Wrike is permission-scoped, logged, and auditable, with a full audit trail ensuring every action is attributable. Role-based access controls scale to 100,000+ users across 40 or more countries, and OAuth 2.0 security replaces generic API keys with short-lived, user-scoped, revocable tokens so each AI assistant operates with defined, controlled permissions.
Collaboration
Wrike brings the enterprise together regardless of where people are, with built-in communication and editing tools that eliminate silos and foster transparency and accountability across teams. Wrike's MCP Server allows AI assistants to connect directly to the platform where execution actually happens, so AI-driven actions become part of the auditable record of how work gets done — not disconnected outputs living outside the system. Hundreds of integrations, including Slack, Google Drive, and Microsoft Teams, keep work connected across every tool your teams rely on.
Visibility
Wrike delivers real-time visualizations of team and project portfolio performance to facilitate faster, smarter, data-driven decisions. Customizable dashboards, Gantt charts, Kanban boards, and advanced reporting bring full transparency into project status for stakeholders at every level. Powered by the Work Intelligence® Graph, Wrike can auto-generate executive reports pulled directly from live data, giving compliance, legal, and leadership teams project status they can actually rely on.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
