

Asana and Trello are two prominent players in the project management tools category. Trello has the upper hand in cost-effectiveness due to a strong free version that satisfies many users, whereas Asana is preferred for its comprehensive features catering to more advanced project management needs.
Features: Asana offers task management with robust project tracking tools, diverse integrations, and customizable templates. Its multiple views and portfolio capabilities provide both detailed and high-level oversight, making it ideal for large-scale projects. Trello is known for its simplicity, intuitive Kanban board functionality, and ease of use, which appeals to smaller teams. Its drag-and-drop card system and visual approach are perfect for straightforward task organization.
Room for Improvement: Asana users seek improvements in workflows, automation, and interface simplification, along with dynamic task dependencies and better corporate tool integration. Trello users desire more automated features, enhanced integrations, and improved notification management, alongside better analytics and reporting functionalities.
Ease of Deployment and Customer Service: Both Asana and Trello offer flexible deployment options. Trello stands out as simpler to implement with an easy initial setup. Asana's deployment requires more effort due to its advanced features. Customer service varies, with Trello often being praised for responsive support, while Asana's support is sometimes viewed as less immediate.
Pricing and ROI: Trello provides an attractive free version for cost-conscious users or smaller teams, but an upgrade may be needed for advanced features. Asana, though more costly, is seen as worth the investment for organizations requiring advanced features, offering significant ROI by improving efficiency and reducing meeting times.
Because of Asana, we are not having sprint planning meetings very much. That alone has saved us about 10 hours per week.
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
However, due to its pricing, I need to be careful about adding each user and feature.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
The technical support is of high quality.
No complaints have been heard about customer support for Asana.
The customer support for Asana is good.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Asana's scalability is pretty good because it is cloud-hosted and I know companies with thousands of employees use it.
I have not experienced any stability problems with Asana.
Asana is quite stable; it is a tool I can trust.
Asana is stable.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate.
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
More control over email notifications would also be helpful.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
| Product | Market Share (%) |
|---|---|
| Asana | 2.9% |
| Trello | 2.1% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 8 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.
Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.
Asana is available in English, French, Spanish, German, and Portuguese.
Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.