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OpenText Application Quality Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.5%, up from 12.0% compared to the previous year. The mindshare of Zephyr Enterprise is 7.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent."
"The most valuable feature of Micro Focus ALM Quality Center is the alignment of the test to the execution and the linking of the defects to the two. It automatically links any issues you have to the test."
"It has a good response time."
"The tool's most valuable feature is that it is user-friendly, and everybody can learn to use it easily."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"By standardizing our template, we publish reports at the business unit level."
"ALM Quality Center is a reliable, consolidated product."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has a very intuitive user experience."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"Zephyr Enterprise is a stable solution."
"The solution does its job well."
"It has integration with test automation tools."
"It has a very intuitive user experience."
"It has 90% of the basic features you need without having to pay a lot of extra money."
 

Cons

"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."
"There are great features, however, transitioning between partners and managing a large number of test cases can be time-consuming."
"It is not a scalable solution."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
 

Pricing and Cost Advice

"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"I feel that the licenses are expensive. ​"
"The licensing fee is a little expensive."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"Only major companies that can afford it use OpenText ALM."
"ALM Quality Center is a little bit costly."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
15%
Computer Software Company
10%
Government
7%
Financial Services Firm
22%
Computer Software Company
16%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText Application Quality Management vs. Zephyr Enterprise and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.