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OpenText Application Quality Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 8.2%, down from 12.8% compared to the previous year. The mindshare of Zephyr Enterprise is 5.8%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management8.2%
Zephyr Enterprise5.8%
Other86.0%
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Quality Center has helped my organization in monitoring the testing process and improving productivity."
"It works for us in terms of being able to track our test cases, absolutely being able to store results if we want to put in defects and build metrics."
"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."
"The Defect Module helps the project team to track the defects in a structured and manageable way until defects closure."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"The solution's support team was always there to help."
"I personally found the defect tracking feature very useful in my ongoing project."
"Having HP ALM has helped in streamlining the Performance testing projects and now management has a better view of the projects and their status."
"We use the solution for test case management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has a very intuitive user experience."
"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."
"The solution does its job well."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
"It has a very intuitive user experience."
 

Cons

"Reporting is almost useless, but it does allow you to extract information directly from the database through a robust API and report with your favorite tool [excel, Crystal]."
"GUI colours not that great"
"The reporting feature could be improved. It would be better if they simplified some things."
"Cross project reporting is limited to similar database schemas"
"Full product is very complex plus the licensing left much to be improved."
"This will take a lot of training and convincing of end-users."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"Creating better default varieties of reporting would make the product much better and more popular."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."
"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."
 

Pricing and Cost Advice

"ALM Quality Center is a little bit costly."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"The enterprise pricing and licensing are reasonable."
"The licensing fee is a little expensive."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"It's a perpetual license."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
11%
Performing Arts
9%
Marketing Services Firm
8%
Financial Services Firm
23%
Computer Software Company
10%
Insurance Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise162
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText Application Quality Management vs. Zephyr Enterprise and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.