OpenText Application Quality Management vs Zephyr Enterprise comparison

OpenText and SmartBear are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.2, while SmartBear is ranked #7 with an average rating of 6.5. OpenText holds a 9.0% mindshare in TMT, compared to SmartBear’s 5.6% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

OpenText Application Qualit...

Read 208 OpenText Application Quality Management reviews

5,872 Views
1,762 Comparison Views

89% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,084 Views
932 Comparison Views

88% willing to recommend

OpenText Application Qualit...

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

OpenText Application Quality Management and Zephyr Enterprise compete in the application quality management category. Zephyr Enterprise seems to have the upper hand due to its superior feature set and user experience, despite OpenText's favorable support offerings.

Features: OpenText Application Quality Management provides strong test management and integration, supporting various testing needs. Zephyr Enterprise offers robust test automation support, real-time analytics, and advanced reporting features which are highly beneficial for agile and DevOps practices.

Room for Improvement: OpenText Application Quality Management could enhance its automation capabilities and analytics. Its user interface might benefit from modernization. Zephyr Enterprise could improve its support channels and expand its customization options. It could also provide more detailed technical documentation.

Ease of Deployment and Customer Service: OpenText supports a comprehensive deployment model for large enterprises with strong support channels for implementation. Zephyr Enterprise offers flexible deployment options with seamless cloud and on-premises solutions, and effective customer assistance, appealing to businesses aiming for quick adaptation.

Pricing and ROI: OpenText requires a larger initial investment but promises substantial ROI through scalability and long-term benefits. Zephyr Enterprise features a cost-effective setup leading to rapid ROI due to its efficient deployment and agile support, appealing to businesses looking for lower upfront costs.

To learn more, read our detailed OpenText Application Quality Management vs. Zephyr Enterprise Report (Updated: December 2025).

Buyer's Guide

OpenText Application Quality Management vs. Zephyr Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Application Qualit...

Ranking in Test Management Tools

1st

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

208

Ranking in other categories

Application Lifecycle Management (ALM) Suites (4th), Quality Management Software (1st)

Zephyr Enterprise

Ranking in Test Management Tools

7th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 9.0%, down from 12.8% compared to the previous year. The mindshare of Zephyr Enterprise is 5.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Market Share Distribution
Product	Market Share (%)
OpenText Application Quality Management	9.0%
Zephyr Enterprise	5.6%
Other	85.4%

Test Management Tools

Featured Reviews

Greg Stone

Partner at IS Nordic AS

Manages multiple releases seamlessly

We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.

Read full review

Jyoti Mittal

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Integration with tool streamlines test management but needs better exporting options

I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability is very good."

"Business process management is the most valuable feature of the solution."

"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."

"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."

"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."

"The tools could be useful if we were utilizing them more effectively"

"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."

"Integration with other HPE products."

More OpenText Application Quality Management pros

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"It has a very intuitive user experience."

"We use the solution for test case management."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"Zephyr Enterprise is a stable solution."

"It has a very intuitive user experience."

"It has integration with test automation tools."

More Zephyr Enterprise pros

Cons

"The support is not good and the documentation is not consistent."

"ALM Quality Center could be improved with more techniques to manage Agile processes."

"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."

"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."

"There are great features, however, transitioning between partners and managing a large number of test cases can be time-consuming."

"It can be quite clunky, and it can easily be configured badly, which I've seen in a couple of places. If it is configured badly, it can be very hard to use. It is not so easy to integrate with other products. I've not used Micro Focus in a proper CI/CD pipeline, and I haven't managed to get that working because that has not been my focus. So, I find it hard. I've often lost the information because it had committed badly. It doesn't commit very well sometimes, but that might have to do with the sites that I was working at and the way they had configured it."

"There is room for improvement in the scalability and stability of the solution."

"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."

More OpenText Application Quality Management cons

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

"Security needs improvement to protect customer information better."

"Zephyr Enterprise needs to redesign the reporting."

"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

More Zephyr Enterprise cons

Pricing and Cost Advice

"Quality Center is pricey, but cheaper is not always less expensive."

"Micro Focus ALM Quality Center is very expensive."

"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."

"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."

"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."

"This is an expensive solution."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."

More OpenText Application Quality Management pricing and cost advice

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

"It costs a couple of thousand dollars for a little more than 125 users, per month."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

13%

Performing Arts

Government

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	32
Large Enterprise	162

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

See all answers

What needs improvement with Micro Focus ALM Quality Center?

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...

See all answers

What is your primary use case for Micro Focus ALM Quality Center?

People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

Microsoft Azure DevOps vs OpenText Application Quality Management

Compared 13% of the time

OpenText Software Delivery Management vs OpenText Application Quality Management

Compared 9% of the time

Jira vs OpenText Application Quality Management

Compared 9% of the time

Tricentis qTest vs OpenText Application Quality Management

Compared 8% of the time

Turnkey Solutions cFactory vs OpenText Application Quality Management

Compared 3% of the time

More OpenText Application Quality Management Competitors

Tricentis qTest vs Zephyr Enterprise

Compared 13% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 12% of the time

TestRail vs Zephyr Enterprise

Compared 12% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 8% of the time

TFS vs Zephyr Enterprise

Compared 7% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

OpenText Application Quality Management

January 2026

OpenText Application Quality Management report

Download OpenText Application Quality Management product report

Buyer's Guide

Zephyr Enterprise

January 2026

Download Zephyr Enterprise product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager

SmartBear Zephyr

Overview

OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.

Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.

What are the key features of OpenText Application Quality Management?

Centralized Data Management: Consolidates and organizes testing data efficiently.
Traceability: Ensures traceability across all stages of the testing lifecycle.
Integration Capabilities: Connects seamlessly with automation and other essential tools.
Test Planning and Execution: Supports both manual and automated tests in a streamlined manner.
Advanced Reporting: Provides robust options to generate insightful test reports.
Customization: Offers tailored solutions to fit specific organizational needs.

What benefits should users look for in reviews?

Efficiency: Increases test management efficiency across projects.
Scalability: Adapts to the varying scope of large-scale projects.
Lifecycle Coverage: Comprehensive management from requirement to defect tracking.
User-Friendly Interface: Designed for ease of use despite needing updates.
Cost-Effectiveness: Balances high initial costs with long-term savings through efficient testing management.

In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.

OpenText

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

OpenText Application Quality Management vs. Zephyr Enterprise

December 2025

Free Report: OpenText Application Quality Management vs. Zephyr Enterprise

Find out what your peers are saying about OpenText Application Quality Management vs. Zephyr Enterprise and other solutions. Updated: December 2025.

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