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OpenText Application Quality Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.6%, up from 12.5% compared to the previous year. The mindshare of Zephyr Enterprise is 7.6%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."
"The tools could be useful if we were utilizing them more effectively"
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system."
"Zephyr Enterprise is a stable solution."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has a very intuitive user experience."
"It has integration with test automation tools."
"The solution does its job well."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"We use the solution for test case management."
 

Cons

"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"The session timeout time needs to be longer in my opinion."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"If they could improve their BPT business components that would be good"
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"It can be quite clunky, and it can easily be configured badly, which I've seen in a couple of places. If it is configured badly, it can be very hard to use. It is not so easy to integrate with other products. I've not used Micro Focus in a proper CI/CD pipeline, and I haven't managed to get that working because that has not been my focus. So, I find it hard. I've often lost the information because it had committed badly. It doesn't commit very well sometimes, but that might have to do with the sites that I was working at and the way they had configured it."
"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."
"Zephyr Enterprise needs to redesign the reporting."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
 

Pricing and Cost Advice

"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"This is an expensive solution."
"The pricing is expensive nowadays."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"Quality Center is pricey, but cheaper is not always less expensive."
"Micro Focus ALM Quality Center is very expensive."
"It has several limitations in adapting its agility easily."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
5%
Financial Services Firm
21%
Computer Software Company
19%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText Application Quality Management vs. Zephyr Enterprise and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.