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Tricentis Tosca vs Zephyr Enterprise comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
114
Ranking in other categories
Service Virtualization (1st), Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (2nd), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (7th)
 

Featured Reviews

AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
End-to-end regression automation has accelerated delivery and now secures complex test data
I think Tosca can be improved, particularly in AI capabilities because right now Tosca does not have any strong API capabilities. It has some AI features in the newer version, but many organizations have not adopted these due to version-specific problems, as some are still using older versions. From an AI point of view, they can enhance reliability since the world is moving towards AI, and every tool must be integrated. While Tosca has made attempts, I have not used them and they are not widely adopted, so they are stuck in the testing phase in my organization. I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement. They should better integrate AI features that are already present but not widely used across many organizations. Reliability on the AI aspect needs enhancement for practical application. From the perspective of governance and security, I believe Tosca can develop its own LLM or leverage third-party LLMs while maintaining security and risk management regarding client data. Many companies prefer using Tosca due to data security, which is crucial. An in-house LLM could significantly enhance its debugging power and provide helpful solutions upon test case failure.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product contains a lot of functionality; it can provide all levels of testing from design to execution to reporting, and I like it because everything is available in one place."
"I am impressed with the product's script test."
"Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
"The advantage of using Tricentis Tosca is that we can get started with automation without much investment on solution development, with it following a keyword-driven approach."
"We decided to go with Testsuite because you can integrate manual test cases and you can see the reports in a nice way and see how the test case is going in the requirement section."
"It's stable and reliable."
"Tosca can give us the UI plus the backend mainframe and API testing within one tool."
"The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable - even when releases in the tested software are subjected to deep code changes."
"We use the solution for test case management."
"The solution does its job well."
"It's very simple to use, which is beneficial, and it has 90% of the basic features you need without having to pay a lot of extra money."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."
"It has integration with test automation tools."
"At this moment, it is fulfilling our requirements."
"It has a very intuitive user experience."
 

Cons

"ScratchBook execution needs to be improved as Tosca crashes multiple times."
"Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
"It would be of great help if they can fix the loading or performance issues."
"They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack."
"The Test Management options are still weak - improvement is outlined, but not yet visible. I"
"Technical support used to be better. It is now a bit difficult to reach out compared to previous experiences."
"I personally feel like the pricing is a little bit on the high end."
"Security, UI, and basic performance improvements could be done to the product to enhance its use."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"Additionally, they could improve the daily reporting. It does generate reports, but they are screen based reports."
"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."
"Security needs improvement to protect customer information better."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Creating better default varieties of reporting would make the product much better and more popular."
"Zephyr Enterprise needs to redesign the reporting."
 

Pricing and Cost Advice

"It is expensive. There is also the training cost, but it does speed up the process. So, you get a return on investment."
"Licensing fees are paid on a yearly basis."
"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
"Although the product is slightly more expensive than tools, its automation capabilities and reduced scripting needs justify the cost."
"Tricentis Tosca should improve its pricing. It is expensive."
"Tricentis Tosca is an expensive tool and the licensing is not simple."
"The tool is quite expensive."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
7%
Outsourcing Company
7%
Financial Services Firm
26%
Construction Company
9%
Outsourcing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise75
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Tricentis Tosca?
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in the market, making it more suitable for large enterprises rather than small or me...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...
 

Also Known As

Orchestrated Service Virtualization
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: September 2026.
913,924 professionals have used our research since 2012.