Tricentis qTest vs Zephyr Enterprise comparison

Tricentis and SmartBear are both solutions in the Test Management Tools category. Tricentis is ranked #3 with an average rating of 7.7, while SmartBear is ranked #7 with an average rating of 6.5. Tricentis holds a 8.7% mindshare in TMT, compared to SmartBear’s 5.6% mindshare. Additionally, 100% of Tricentis users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

Tricentis qTest

Read 19 Tricentis qTest reviews

1,868 Views
1,382 Comparison Views

100% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,084 Views
932 Comparison Views

88% willing to recommend

Tricentis qTest

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Tricentis qTest and Zephyr Enterprise are strong contenders in the test management software market. While Tricentis qTest is favored for its support and versatility, Zephyr Enterprise stands out due to its extensive feature range, making it the preferred choice for many.

Features: Tricentis qTest is known for its seamless integration with various testing tools, comprehensive reporting capabilities, and quick support. Zephyr Enterprise is valued for its flexibility in supporting a wide range of project methodologies, robust customization options, and an extensive set of features tailored to varied user needs.

Room for Improvement: Users suggest Tricentis qTest could improve its navigation structure, enhance performance analytics, and boost system efficiency. Zephyr Enterprise could reduce occasional system lags, speed up report generation, and simplify complex features. Tricentis qTest's navigation and analytics are more frequently mentioned in reviews.

Ease of Deployment and Customer Service: Tricentis qTest is noted for a straightforward deployment process and responsive customer service, appreciated for rapid issue resolution. Zephyr Enterprise offers a more complex deployment but provides comprehensive customer support.

Pricing and ROI: Tricentis qTest offers competitive pricing with an attractive ROI, highlighted for cost-effectiveness. Zephyr Enterprise, though potentially higher in setup costs, is considered worth the investment due to its extensive feature set and long-term benefits.

To learn more, read our detailed Tricentis qTest vs. Zephyr Enterprise Report (Updated: December 2025).

Buyer's Guide

Tricentis qTest vs. Zephyr Enterprise

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Tricentis qTest

Ranking in Test Management Tools

3rd

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Zephyr Enterprise

Ranking in Test Management Tools

7th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of Tricentis qTest is 8.7%, down from 15.5% compared to the previous year. The mindshare of Zephyr Enterprise is 5.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Market Share Distribution
Product	Market Share (%)
Tricentis qTest	8.7%
Zephyr Enterprise	5.6%
Other	85.7%

Test Management Tools

Featured Reviews

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

User stories and test artifacts migrate seamlessly to innovative management tools

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.

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Jyoti Mittal

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Integration with tool streamlines test management but needs better exporting options

I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."

"The initial setup was very easy."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"The self-healing aspects and maintenance of scripts are much faster and quicker, and we are able to find better avenues and better productivity in terms of maintenance, which we can pass on to the customer."

"Tricentis qTest brought benefits by providing all test cases in one central repository with easy access."

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"The solution's real-time integration with JIRA is seamless."

More Tricentis qTest pros

"It has a very intuitive user experience."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"We use the solution for test case management."

"It has a very intuitive user experience."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"The solution does its job well."

"It has integration with test automation tools."

More Zephyr Enterprise pros

Cons

"Could use additional integration so that there is a testing automation continuum."

"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."

"The support for Tricentis qTest has room for improvement. The response could be better."

"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."

"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

More Tricentis qTest cons

"We faced some errors while uploading the test cases."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"Creating better default varieties of reporting would make the product much better and more popular."

"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."

"Zephyr Enterprise needs to redesign the reporting."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

More Zephyr Enterprise cons

Pricing and Cost Advice

"It's quite a few times more costly than other tools on the market."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"Our license price point is somewhere between $1,000 and $2,000 a year."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"We're paying a little over $1,000 for a concurrent license."

More Tricentis qTest pricing and cost advice

"It costs a couple of thousand dollars for a little more than 125 users, per month."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

11%

Healthcare Company

10%

Insurance Company

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...

See all answers

What needs improvement with Tricentis qTest?

One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Tricentis qTest, and there were limitations in the dashboard. There may be missing fe...

See all answers

What is your primary use case for Tricentis qTest?

The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centralized test management with Tricentis qTest was beneficial for the team's product...

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

Tricentis Tosca vs Tricentis qTest

Compared 24% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 16% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 6% of the time

Helix ALM vs Tricentis qTest

Compared 4% of the time

More Tricentis qTest Competitors

Tricentis Tosca vs Zephyr Enterprise

Compared 12% of the time

TestRail vs Zephyr Enterprise

Compared 12% of the time

OpenText Application Quality Management vs Zephyr Enterprise

Compared 12% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 8% of the time

TFS vs Zephyr Enterprise

Compared 7% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

Tricentis qTest

January 2026

Download Tricentis qTest product report

Buyer's Guide

Zephyr Enterprise

January 2026

Download Zephyr Enterprise product report

Also Known As

qTest

SmartBear Zephyr

Overview

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Tricentis qTest vs. Zephyr Enterprise

December 2025

Free Report: Tricentis qTest vs. Zephyr Enterprise

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