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TestRail vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Tricentis qTest
Ranking in Test Management Tools
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Test Management Tools category, the mindshare of TestRail is 12.2%, down from 13.4% compared to the previous year. The mindshare of Tricentis qTest is 16.1%, up from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
Sudipto Dey - PeerSpot reviewer
It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature
The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest advantage of using TestRail is its simplicity and intuitive interface."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"This is a user friendly solution."
"You don't need to follow complex procedures to create a test run, test case, etc."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"I use the solution for test management."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"The API to support integration of the homemade automated testing tool."
"Works well for test management and is a good testing repository."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"UI and UX are pretty easy to understand without much of a problem."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
 

Cons

"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"TestRail should improve its pricing."
"The platform needs improvement regarding performance and creating links."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"The reports should be more user-friendly."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"Could use additional integration so that there is a testing automation continuum."
 

Pricing and Cost Advice

"The product has a reasonable price in terms of the features."
"Negotiate the best deal you can."
"The product is not much expensive."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"I give the price a five out of ten."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"It's quite a few times more costly than other tools on the market."
"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"We're paying a little over $1,000 for a concurrent license."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
10%
Insurance Company
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
What needs improvement with Tricentis qTest?
Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to upload scripts. Additionally, it lacks features like task addition and tracking ...
 

Also Known As

TestRail by Gurock
qTest
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about TestRail vs. Tricentis qTest and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.