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Tricentis qTest Reviews

Vendor: Tricentis
4.2 out of 5
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What is Tricentis qTest?

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. 

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Tricentis qTest is the #3 ranked solution in top Quality Management Tools. PeerSpot users give Tricentis qTest an average rating of 8.4 out of 10. Tricentis qTest is most commonly compared to OpenText Application Quality Management: Tricentis qTest vs OpenText Application Quality Management. Tricentis qTest is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.
Buyer's Guide
Tricentis qTest
August 2025
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Tricentis qTest mindshare

As of August 2025, the mindshare of Tricentis qTest in the Test Management Tools category stands at 15.1%, up from 12.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
Tricentis qTest15.1%
OpenText Application Quality Management12.6%
TestRail11.4%
Other60.9%
Test Management Tools

PeerResearch reports based on Tricentis qTest reviews

TypeTitleDate
CategoryTest Management ToolsAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonTricentis qTest vs OpenText Application Quality ManagementAug 28, 2025Download
ComparisonTricentis qTest vs TestRailAug 28, 2025Download
ComparisonTricentis qTest vs TFSAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
OpenText Application Quality Management4.012.6%89%208 interviewsAdd to research
TFS4.06.5%87%99 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Tricentis qTest offers crucial features such as seamless JIRA integration, comprehensive reporting, effective test management, and an intuitive user interface. Users highlight its ability to track test automation, manage requirements, and streamline defect management efficiently. The tool supports agile workflows with ease of importing and exporting artifacts, while also providing adaptability to DevOps environments. Its centralized platform allows users to manage testing processes effectively, enhancing overall testing efficiency.
  • "The self-healing aspects and maintenance of scripts are much faster and quicker, and we are able to find better avenues and better productivity in terms of maintenance, which we can pass on to the customer."
  • "The initial setup was very easy."
  • "I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

Room for Improvement

Tricentis qTest needs enhancements in graphical reports, API documentation, and performance of Insights reporting. The requirement for better integration with JIRA and improvements in the user interface is notable. Reporting functionality needs to be more user-friendly and versatile. Insights engine requires upgrading to handle large data sets effectively. Automation integration with Jenkins is sought, and connections between qTest and tools like Tosca need improvement. The JIRA integration and feature set require further development for enhanced usability.
  • "For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."
  • "We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."
  • "The user interface has a somewhat outdated design, which is certainly an area that could be improved."

ROI

Tricentis qTest efficiently manages test cases and boosts global support, enhancing collaboration and visibility. Testers focus on complex tasks rather than creating test cases, leveraging reusable suites. Users appreciate quick adoption, seamless upgrades, and significant savings, particularly with the integration of artificial intelligence features. While not immediately evident in all cases, many see a prompt return through improved process efficiencies and faster maintenance, contributing value and resource optimization.

Pricing

Tricentis qTest offers a pricing model that involves an upfront yearly cost for concurrent licenses, appealing to global organizations due to its flexibility in user access. Standard licenses range from $1,000 to $2,000 per license annually without additional costs. However, pricing can vary significantly, with quotes around $60,000 for 30 licenses including discounts. Although Tricentis qTest may be more expensive than some competitors, the features and licensing flexibility often justify the cost for enterprises.
  • "Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
  • "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
  • "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

Popular Use Cases

Tricentis qTest is primarily used for test case management, test design, execution, and defect tracking. Users manage testing processes, store test scripts, and integrate with tools like JIRA and Selenium for automation. It supports centralized management of test requirements and scenarios. Integrations with Tosca and other tools improve testing efficiency. Users manage both manual and automated testing, with cloud capabilities ensuring access to the latest features. Teams benefit from improved Quality Assurance and streamlined testing workflows.

Service and Support

Tricentis qTest's customer service is generally praised for being responsive and helpful, with quick resolutions and effective communication. Many appreciate the attentiveness and structured support process. Some suggest improvement in response time, especially regarding first-tier support. Users benefit from dedicated contacts like account managers for better follow-ups. While a few encountered delays or limitations, most found tech support to be friendly, quick, and efficient in handling inquiries.

Deployment

Tricentis qTest's initial setup is primarily praised for its simplicity. Most entities found the process straightforward, with support readily available, facilitating user adoption. Deployment took varying amounts of time due to data migration and organizational needs. Cloud-based installations simplified configuration. Some faced challenges, especially during data migration or integration with tools like JIRA. Generally, user guidance and structured configurations were highlighted as beneficial, ensuring smoother transitions to new project environments.

Scalability

Tricentis qTest has demonstrated impressive scalability, supporting global teams seamlessly. Users report no significant issues or complaints, even with extensive use across different teams and high concurrent usage. It requires minimal maintenance due to its cloud-based nature. Organizations have expanded usage successfully, integrating with various tools and gradually increasing licenses as needed. However, some find the management of numerous projects unorganized and express interest in features for archiving old data.

Stability

Users report Tricentis qTest as generally stable with occasional performance issues during high volumes. Downtime is minimal, and stability is consistent, although some have encountered lag or glitches. Outages occur infrequently, with a noted improvement after software updates. Teams find it reliable for their needs, expressing satisfaction post-initial learning curve. While a few users see room for optimization, many rate stability highly, commending its availability and performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Tricentis qTest Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise12
By reviewers
By visitors reading reviews
Company SizeCount
Small Business62
Midsize Enterprise40
Large Enterprise249
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
11%
Insurance Company
8%
Healthcare Company
8%
Government
5%
Energy/Utilities Company
4%
Retailer
4%
Media Company
3%
Real Estate/Law Firm
3%
Consumer Goods Company
3%
Educational Organization
3%
Comms Service Provider
2%
Hospitality Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
University
2%
Construction Company
2%
Outsourcing Company
2%
Logistics Company
1%
Non Profit
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Legal Firm
1%
Sports Company
1%

Compare Tricentis qTest with alternative products

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Learn more about Tricentis qTest

Tricentis qTest was previously known as qTest.

Tricentis qTest customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

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Tricentis qTest Reviews Summary
Author infoRatingReview Summary
Senior Director at a tech vendor with 10,001+ employees4.5I use Tricentis qTest and Tosca for integrated test management and automation, benefiting from fast ROI, valuable dashboard insights, and strong support, though migrating UFT scripts to Tosca needs improvement due to the lack of automated converters.
Test Automation Specialist -Full Stack at IBM3.5We use Tricentis qTest primarily for managing and executing test cases due to its user-friendly interface and easy uploading capabilities. However, it lacks features for data consolidation and task tracking, which impacts project timelines. We've also used Microsoft Azure and other tools like Selenium, UCaaS, and Cypress.
Partner Manager at Agiilit Oy4.5I primarily use Tricentis qTest for managing integration testing with Jira, valuing its reporting capabilities. The interface feels outdated, and integration examples could be clearer. Compared to Micro Focus Quality Center, qTest excels in agile projects despite needing feature imports.
Technical Lead at Linde4.5I find Tricentis qTest valuable for test management, offering seamless integration and user-friendliness. It delivers significant savings and easy upgrades compared to Micro Focus ALM, though support and automation features need improvement for better efficiency in marking test results.
QA Manager at Next Solutions4.0My company uses Tricentis qTest for in-sprint Agile testing and integrates it with Jira. However, it lacks API capabilities for marking automation strips, unlike Azure DevOps and others, and the technical support needs improvement for better user assistance.
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance4.0No summary available
Sr. Product Manager - Intelligent Automation & RPA at a financial services firm with 5,001-10,000 employees4.0No summary available
Quality Assurance Team Lead at Parkview Health5.0No summary available