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Tricentis qTest pros and cons

Vendor: Tricentis
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Test automation tracking is valuable as it centralizes all test executions, saving time and ensuring comprehensive reporting.
The seamless integration with JIRA enhances traceability and communication, linking test cases directly with JIRA tickets.
Reusability of test cases allows for efficient test management and repeated testing processes, improving time efficiency and quality.
Tricentis qTest provides all test cases in one central repository, enabling easy access and organization.
The reporting feature offers a comprehensive overview of efforts and workload management, aiding in test planning and analysis.

CONS

Insights is incredibly slow for large numbers of test cases, leading users to avoid using it due to performance issues.
The Defects module lacks user-friendliness and robustness, requiring users to manually query the database.
Reporting is complex, requiring multiple queries to obtain necessary data and metrics.
Integration between JIRA and qTest is not user-friendly, with challenges in locating corresponding defects from test results.
Tricentis qTest installation process is command-line oriented, requiring simplification, and user management is limited, as users cannot be deleted, only made inactive.
 

Tricentis qTest Pros review quotes

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
The self-healing aspects and maintenance of scripts are much faster and quicker, and we are able to find better avenues and better productivity in terms of maintenance, which we can pass on to the customer.
reviewer2772063 - PeerSpot reviewer
Quality Specialist 2A at a financial services firm with 10,001+ employees
Oct 28, 2025
Tricentis qTest brought benefits by providing all test cases in one central repository with easy access.
PA
Test Automation Specialist -Full Stack at IBM
Feb 12, 2025
The initial setup was very easy.
Learn what your peers think about Tricentis qTest. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
SamuLehikoinen - PeerSpot reviewer
Partner Manager at Agiilit Oy
Dec 5, 2023
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
Sudipto Dey - PeerSpot reviewer
Technical Lead at Linde
Jan 17, 2023
What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature.
Anuj-Kataria - PeerSpot reviewer
QA Manager at Next Solutions
Oct 12, 2023
UI and UX are pretty easy to understand without much of a problem.
reviewer970854 - PeerSpot reviewer
Sr. Product Manager - Intelligent Automation & RPA at a financial services firm with 5,001-10,000 employees
Nov 2, 2021
Works well for test management and is a good testing repository.
NM
Quality Assurance Team Lead at Parkview Health
Mar 30, 2020
I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed...
RL
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance
Oct 30, 2019
Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer.
JK
Testing Lead Manager at PDC Energy
Oct 28, 2019
qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location.
 

Tricentis qTest Cons review quotes

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available.
reviewer2772063 - PeerSpot reviewer
Quality Specialist 2A at a financial services firm with 10,001+ employees
Oct 28, 2025
One of the things I noticed was the reporting part wasn't very good.
PA
Test Automation Specialist -Full Stack at IBM
Feb 12, 2025
We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
Learn what your peers think about Tricentis qTest. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
SamuLehikoinen - PeerSpot reviewer
Partner Manager at Agiilit Oy
Dec 5, 2023
The user interface has a somewhat outdated design, which is certainly an area that could be improved.
Sudipto Dey - PeerSpot reviewer
Technical Lead at Linde
Jan 17, 2023
The support for Tricentis qTest has room for improvement. The response could be better.
Anuj-Kataria - PeerSpot reviewer
QA Manager at Next Solutions
Oct 12, 2023
Tricentis qTest's technical support team needs to improve its ability to respond to queries from users.
reviewer970854 - PeerSpot reviewer
Sr. Product Manager - Intelligent Automation & RPA at a financial services firm with 5,001-10,000 employees
Nov 2, 2021
Could use additional integration so that there is a testing automation continuum.
NM
Quality Assurance Team Lead at Parkview Health
Mar 30, 2020
Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need.
RL
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance
Oct 30, 2019
I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me.
JK
Testing Lead Manager at PDC Energy
Oct 28, 2019
I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual.