

Tricentis qTest and Eggplant Test are both software testing tools with significant market presence. Tricentis qTest leads in features and pricing, while Eggplant Test has superior functionality.
Features: Tricentis qTest is known for comprehensive test management capabilities, integration with multiple development tools, and robust reporting features. Eggplant Test excels in advanced automation, cross-platform testing, and AI-driven testing methodologies.
Room for Improvement: Tricentis qTest needs better scalability, improved performance during peak usage, and enhanced customer support. Eggplant Test requires an intuitive learning curve and stronger integration with popular third-party tools.
Ease of Deployment and Customer Service: Tricentis qTest provides a straightforward deployment process but has occasional complexities needing support, with helpful yet slow customer service. Eggplant Test offers smooth deployment and strong customer support but faces delays in complex issue resolution.
Pricing and ROI: Tricentis qTest is seen as cost-effective with strong ROI due to its features and lower setup costs. Eggplant Test is more expensive but justified by advanced automation features and substantial long-term ROI.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.
Eggplant Test offers 24x7 support.
Any issue resolution is fairly quick.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
The solution is expensive.
The pricing and execution of qTest are easy.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
A valuable feature is the ease of uploading, as well as creating folders.
| Product | Market Share (%) |
|---|---|
| Tricentis qTest | 8.7% |
| Eggplant Test | 3.6% |
| Other | 87.7% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.
With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.
Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.
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