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PractiTest vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PractiTest
Ranking in Test Management Tools
18th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (21st)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Test Management Tools category, the mindshare of PractiTest is 2.8%, up from 2.4% compared to the previous year. The mindshare of Zephyr Enterprise is 7.5%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

DC
Flexible and intuitive with easy reporting, and good support that is instantly available through chat
It doesn't allow you to connect to multiple different bug tracking tools at the same time. This is not an issue if you only have one bug tracker but we can potentially use different tools for different projects. As an example, if you connect PractiTest to Jira for one project, that's the one you have to use for all projects. We had a requirement to connect with Jira for one project, and a different tool for another, project but it was unable to accommodate that unfortunately. I would therefore like to see it easier to integrate with bug tracking tools at project level which would give each project the opportunity to use a different bug tracker if required.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way the libraries are structured so that they were not folder driven."
"The solution does its job well."
"It has integration with test automation tools."
"It has a very intuitive user experience."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"We use the solution for test case management."
"Zephyr Enterprise is a stable solution."
"It has 90% of the basic features you need without having to pay a lot of extra money."
 

Cons

"It doesn't allow you to connect to multiple different tracking tools."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"Zephyr Enterprise needs to redesign the reporting."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
 

Pricing and Cost Advice

"Pricing is probably in the middle, it's not the cheapest but it's not the most expensive."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
20%
Manufacturing Company
7%
Government
6%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

No data available
SmartBear Zephyr
 

Overview

 

Sample Customers

Canonical, SAS, Amobee, Play Buzz, Abbott, Aternity, Zerto, Freeman
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about PractiTest vs. Zephyr Enterprise and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.