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Helix ALM vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
6.6
OpenText Application Quality Management improves efficiency, collaboration, and project tracking, leading to substantial time and cost savings.
It acts as an enabler for effective test and program management.
Partner at IS Nordic AS
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
6.2
OpenText Application Quality Management is praised for responsive support, though some users experience delays and varying service quality.
Technical support has been excellent.
President at a consultancy with 10,001+ employees
Quality is always high yet not perfect.
Partner at IS Nordic AS
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
Technical Solution Architect at Vodafone
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
7.2
OpenText Application Quality Management is adaptable, scalable, and flexible, handling large projects well despite minor licensing and performance issues.
OpenText ALM Quality Center is definitely scalable.
President at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
7.2
OpenText Application Quality Management is stable and dependable, with minor issues often tied to network or hardware, not software.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
President at a consultancy with 10,001+ employees
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
OpenText Application Quality Management faces high costs, poor usability, limited integration, and requires better reporting and performance enhancements.
Improvements are needed so that the system can continue running without creating a new run.
Sap Fico Consultant at Avient Corporation
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
Senior Test Analyst at a consultancy with 10,001+ employees
The user-friendly nature could be enhanced as the interface isn’t intuitive.
President at a consultancy with 10,001+ employees
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
OpenText Application Quality Management is costly for users, prompting negotiations and exploration of alternatives like JIRA due to expenses.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
President at a consultancy with 10,001+ employees
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
OpenText Application Quality Management excels in traceability, integration, customization, centralized management, and collaboration, enhancing project efficiency and scalability.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
Partner at IS Nordic AS
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
President at a consultancy with 10,001+ employees
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
Senior Test Analyst at a consultancy with 10,001+ employees
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
19th
Ranking in Test Management Tools
14th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Requirements Management (7th)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
4th
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Quality Management Software (1st)
 

Mindshare comparison

As of January 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Helix ALM is 1.5%, up from 0.4% compared to the previous year. The mindshare of OpenText Application Quality Management is 4.6%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management4.6%
Helix ALM1.5%
Other93.9%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
12%
Comms Service Provider
10%
Educational Organization
7%
Manufacturing Company
16%
Financial Services Firm
13%
Performing Arts
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise162
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

TestTrack
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Helix ALM vs. OpenText Application Quality Management and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.