Try our new research platform with insights from 80,000+ expert users

Jama Connect vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Ranking in Application Requirements Management
4th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Project Management Software (2nd)
 

Mindshare comparison

As of May 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.5%, up from 2.4% compared to the previous year. The mindshare of Jira is 21.4%, down from 23.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The most valuable feature is the user-friendly interface."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"The user experience is better than the competition."
"Jama Connect is a good tool for the entire software development cycle."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"I have found Jira to be scalable."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"A very comprehensive product; easy to set up and is very user-friendly."
"The sprint tracking is really helpful and very convenient."
"It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable."
"The solution's most valuable features revolve around the dashboard view, which has a burndown chart indicating progress."
 

Cons

"There are some security concerns with Jama Connect, including two-factor enablement."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"The initial setup could be better, it's complicated."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"There are delays sometimes from the Jama Connect team in resolving issues."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The user interface could be modernized and the product lacks project management functionalities."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"When you first start to use the interface, it is confusing."
"Adding applications is very expensive."
"From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better."
"When we use the plugin in Jira so, there are two different systems which we are working on, Jira and the X-ray plugin. The X-ray plugin should be incorporated into Jira because we have to fetch two reports. One report is faxed through Jira, and one can be faxed through X-ray. So there needs to be clarity about which the Jira team should reflect."
"One major issue that I, and even our business stakeholders, have noticed is related to Epic Link. When Epic Link's background color is a dark color, it effectively becomes unreadable. I wish there was a way for us to change the text color of Epic Link in the Issue Navigator view."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"It does not cost that much."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"The price of the solution could be lower."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"I don't feel that price is an issue."
"When you get larger, the pricing becomes very, very steep."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"Worth the extra cost."
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
851,491 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Computer Software Company
7%
Educational Organization
48%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that include...
What is your primary use case for Jama Connect?
I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.