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Jama Connect vs Jira comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Ranking in Application Requirements Management
4th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Project Management Software (1st)
 

Mindshare comparison

As of September 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.4%, down from 4.0% compared to the previous year. The mindshare of Jira is 11.0%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.0%
Jama Connect3.4%
Other85.6%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides suitable tools for managing regulatory requirements."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"Jama helped our employees, mostly software engineers, to be more aware of where the requirements are and how to determine them, making the visibility more clear so we can better fulfill international standards in our line of work."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
"This solution seems to be the most complete product and it has the requirements management part, which is really mature."
"The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."
"In general, the GUI is nice."
"JIRA has been very simple to use, no issues."
"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"It definitely streamlined the process of managing the projects."
"You can record your unit testing, regression testing, UATs, et cetera."
"Jira is quite easy to use and very simple from my point of view."
"We can query the tickets and create dashboards based on these queries."
 

Cons

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"There are delays sometimes from the Jama Connect team in resolving issues."
"I believe one of the weak points is the reporting side."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"The text and diagram handling in Jama Connect could be improved."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"From a very software-centric or a lead developer standpoint, there should be the ability to work at multiple levels."
"Overall, Jira is a little bit old fashioned, it could be more user friendly."
"The help desk and services management features are in need of improvement."
"Some small issues with stability."
"This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number."
"Sometimes it takes time to load the data."
"I would give technical support a rating of 5/10."
"The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details."
 

Pricing and Cost Advice

"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"It is an affordable tool."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"We currently have ten users, and it is free for ten users."
"JIRA's pricing is very economical. I would say that JIRA is a great deal more economical than Microsoft."
"Its price is good and similar to other products. It is about five or six dollars per user."
"I rate the tool's pricing a five out of ten. It's paid yearly."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
8%
Government
6%
Aerospace/Defense Firm
6%
Manufacturing Company
15%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise60
Large Enterprise154
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira is a good tool and it is not that expensive. The setup cost is pretty straightforward and the onboarding is smooth.
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.