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Jama Connect vs Jira comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Ranking in Application Requirements Management
5th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Project Management Software (1st)
 

Mindshare comparison

As of November 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.3%, down from 4.1% compared to the previous year. The mindshare of Jira is 11.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.4%
Jama Connect3.3%
Other85.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Principal Consultant at Contribyte
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"Provides suitable tools for managing regulatory requirements."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"The customization and tailoring of the workflows have proven to be very useful."
"The solution offers a lot of plugins."
"I like that it's integrated with the specs."
"It has improved the Agile process in our company."
"Overall, the solution is very nice and has a variety of great features."
"Offers great multiple reporting charts."
"It's scalable, easy to deploy, and the cost of the solution seems to be reasonable."
"Technical support is very good."
 

Cons

"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The solution is expensive."
"I believe one of the weak points is the reporting side."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"They could probably improve the integration with some of the automation tools and provide a specialized user interface suitable to their requirements."
"It would be very useful to have drag and drop time tracking."
"Ease of administration and customization. It is really clunky in this area."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
"Something I do not like about the new version is that there is a need to browse all the way back to the beginning, should a person click on a task that is specifically for his group and wish to go back and look at the other portfolios or people."
"The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything."
"Backlog pruning and visualization are poor."
 

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"It is an affordable tool."
"There are other solutions that are free making this solution seem expensive in comparison."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"We currently have ten users, and it is free for ten users."
"We are on an annual license and could be less expensive."
"The price of the solution could be less expensive. We pay annually for the solution."
"The ballpark figure is about $100 a month."
"The cost is about $10 per user, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
29%
Healthcare Company
8%
Government
6%
Comms Service Provider
5%
Manufacturing Company
15%
Outsourcing Company
12%
Financial Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise60
Large Enterprise155
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira is a good tool and it is not that expensive. The setup cost is pretty straightforward and the onboarding is smooth.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.