OpenText Enterprise Security Manager and Sumo Logic Security compete in cybersecurity management. OpenText ESM seems to have the upper hand with its robust integration capabilities and comprehensive features, while Sumo Logic is advantageous due to its user-friendly, cloud-based design.
Features: OpenText ESM offers extensive device support, advanced security event correlation, and strong incident response capabilities. It provides flexible parsers and tight integration with third-party security tools. Sumo Logic Security features real-time observability, powerful search functions, and easy integrations with external services. It supports automated processes and provides an intuitive user experience.
Room for Improvement: OpenText ESM requires improved documentation and out-of-the-box threat intelligence features. Simplified integration and better technical support are needed. Sumo Logic users call for enhancements in setup convenience, API integration, and user interface experience. Expanded threat intelligence insights and more streamlined pricing are also desired.
Ease of Deployment and Customer Service: OpenText ESM involves complex on-premises deployment, demanding significant maintenance. Its customer service has mixed reviews, with a need for improved response times. Sumo Logic benefits from its cloud deployment, offering smoother integration and generally positive customer service. However, there are requests for increased technical support responsiveness.
Pricing and ROI: OpenText ESM's pricing is considered premium but can be seen as high for large deployments. ROI is appreciated in areas of compliance and threat detection. Sumo Logic Security offers flexible pricing linked to storage and scan frequency, which customers find competitive. It provides substantial value correlated to its operational efficiency while maintaining clarity in pricing structures.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
They have a response time of forty-eight hours, which is not instant support.
It lacks some capabilities compared to other tools available in the market.
The tool has high scalability because everything is based in the cloud.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
If there are many records, the system may stop or the UI may become unresponsive.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
This makes it more cost-effective because other solutions often include a third element in their pricing.
The ability to interpret data is highly valued.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
Product | Market Share (%) |
---|---|
OpenText Enterprise Security Manager | 1.6% |
Sumo Logic Security | 1.1% |
Other | 97.3% |
Company Size | Count |
---|---|
Small Business | 37 |
Midsize Enterprise | 14 |
Large Enterprise | 57 |
Company Size | Count |
---|---|
Small Business | 6 |
Midsize Enterprise | 3 |
Large Enterprise | 12 |
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
Sumo Logic
Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.
Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.
The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.
What are the key features of Sumo Logic?
Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.
Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.
Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.
Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.
The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.
Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.
In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.
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