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OpenText Extended ECM vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Extended ECM
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Content Collaboration Platforms (12th)
Oracle Content Management
Ranking in Enterprise Content Management
10th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Document Management Software (8th)
 

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.4%, up from 10.3% compared to the previous year. The mindshare of Oracle Content Management is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…
Erick Kathurima - PeerSpot reviewer
Improves efficiency and offers reliability along with good flexibility
I have used Oracle in different places, especially in the IT industry, for several years since 2009. I have been in the IT industry for a long period of time. I have had a chance to interact with many systems, and I have been in touch with several programming languages, including the ones in Oracle. As a developer, I use Oracle Content Management as an enterprise tool to enable development. The solution's integration capabilities are doing very well because I work with many of them, and its APIs are flexible, good, and secure. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very good solution."
"We can configure the solution with any industry's products per customer requirements."
"An SAP user can store documents directly into OpenText without a connector."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The reliability of the system is significant, creating a lot of trust among our customers."
"The product's initial setup phase was easy."
"It's a comprehensive solution for managing documents within our organization's management framework."
 

Cons

"A dashboard with information would be nice to see."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The tool's documentation is not proper and has missing information like steps."
"OpenText Extended ECM's user interface could be improved."
"The cost of the product could be improved."
"The architecture needs improvement, as it's complex."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."
"The only issue my company has with the tool is the licensing part, which is expensive."
"Oracle Content Management poses complexities in initial implementation and configuration."
 

Pricing and Cost Advice

"OpenText Extended ECM is an expensive solution."
"Both Open Text ECM and IBM File share are expensive."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The total cost of the product will vary on the capabilities required"
"The product is pricey."
"The solution is expensive."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Manufacturing Company
14%
Financial Services Firm
14%
Government
13%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environ...
What is your primary use case for Oracle Content Management?
I use Oracle Content Management for multiple projects, applications, and vendors.
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about OpenText Extended ECM vs. Oracle Content Management and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.