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Pyramid Analytics vs Zoho Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Finance teams achieve high ROI with Pyramid Analytics, achieving 80% forecast accuracy, benefiting resource planning and data investments.
Sentiment score
4.7
Zoho Analytics boosts decision-making, saves time, enhances sales, and offers great value with real-time data and positive feedback.
There is a positive return on the data investment for my clients using Pyramid Analytics.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
Associate Data Analyst at Monocept
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Pricing Analyst at Transcend
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
Zoho Analyst BI Consultant at The Digital Monkeys
 

Customer Service

Sentiment score
8.0
Pyramid Analytics offers highly rated support with quick issue resolution, though some users desire more training materials.
Sentiment score
5.4
Zoho Analytics offers generally effective customer service, though response times and solution completeness can vary based on user experiences.
The one time we had an issue related to something with the logins, they addressed it that morning.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The support team doesn't have full awareness of the system capabilities.
Senior people and systems analyst at B_labs & Mylo
Zoho support provides assistance through live chat to guide us.
Senior Zoho Developer at a cloud solution provider with self employed
If you need help with any issue you face, you can directly call them.
Senior Software Engineer at Transasia Bio-Medicals Ltd.
 

Scalability Issues

Sentiment score
7.1
Pyramid Analytics excels in scalability, supporting diverse data sizes and user numbers, with users rating its integration and performance highly.
Sentiment score
6.3
Zoho Analytics is scalable, managing 1,000 to 2 million records, but needs improvements for better large-scale adaptability.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
Pricing Analyst at Transcend
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Software Engineer at Stackbox 360
Zoho Analytics is scalable.
Data Analyst at Mobolution
 

Stability Issues

Sentiment score
6.3
Pyramid Analytics' stability varies by user, improving with infrastructure upgrades, with occasional bugs not severely impacting operations.
Sentiment score
7.2
Zoho Analytics is stable and reliable, with minimal downtime, though some users report challenges with specific features.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
CEO & Principal Consultant at Pyramid Analytics & Consulting
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
Data Analyst at Mobolution
The stability and reliability of Zoho Analytics have been good over time.
Software Engineer at Stackbox 360
The stability and reliability of the product is crucial for optimal performance.
Software Developer at Cloud Lion
 

Room For Improvement

Pyramid Analytics requires enhancements in data management, user interface, documentation, graphic capabilities, and offers limited training resources.
Zoho Analytics users seek enhanced visual tools, better support, improved AI, connectivity, and pricing, with faster sync times.
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
Software Engineer at Stackbox 360
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Data Analyst at Mobolution
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
Senior Zoho Developer at a cloud solution provider with self employed
 

Setup Cost

Pyramid Analytics offers reasonable licensing costs, cost-effective for mid-sized or larger organizations, but may incur additional consulting fees.
Zoho Analytics provides cost-effective pricing with flexible billing, competitive against Tableau and Power BI for budget-conscious enterprises.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
Data Analyst at Mobolution
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
Senior Product Analyst at Bureau
 

Valuable Features

Pyramid Analytics enhances data analysis with advanced features, supporting complex datasets for comprehensive financial reporting and data-driven decisions.
Zoho Analytics enhances decision-making with customizable dashboards, AI-driven insights, seamless integration, and user-friendly reporting and visualization tools.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
Data Analyst at Mobolution
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Associate Data Analyst at Monocept
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
Business Analyst at a tech consulting company with 51-200 employees
 

Categories and Ranking

Pyramid Analytics
Ranking in BI (Business Intelligence) Tools
21st
Ranking in Data Visualization
15th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zoho Analytics
Ranking in BI (Business Intelligence) Tools
7th
Ranking in Data Visualization
7th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
35
Ranking in other categories
Reporting (6th), Embedded BI (6th)
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Pyramid Analytics is 1.0%, up from 0.7% compared to the previous year. The mindshare of Zoho Analytics is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Zoho Analytics1.0%
Pyramid Analytics1.0%
Other98.0%
BI (Business Intelligence) Tools
 

Featured Reviews

Ynazif Nazif - PeerSpot reviewer
CEO & Principal Consultant at Pyramid Analytics & Consulting
Unified data workflows have improved reporting quality and now support better decisions
The best features Pyramid Analytics offers include a broad range of features, which I think is one of the advantages of it. It has a lot of connectors and a lot of different capabilities. I would say end-to-end capabilities is one of the nice features of it. Regarding the end-to-end capabilities and lots of connectors, I found the connectors most valuable. If you are trying to do Snowflake, SQL server, or any of the normal database platforms that you see in the cloud or on-premises, it has those connectors built in. You don't have to worry about writing custom drivers. That is a nice feature to have. Pyramid Analytics has impacted my organization positively in that I use it for my clients' organizations. For my organization, it is great because it gives me a technology platform that clients enjoy using and I am proficient with. For my clients, it is about delivering on their aspirations in terms of what they want to do with their data and where they want to head in their organization. This is definitely a tool that we can use in order to get there. After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting. I think that streamlining has a positive effect on the quality of the outputs. The quality of the outputs definitely leads to better decision making.
VR
Data Analyst at Mobolution
Has supported trend analysis and forecasting but needs major fixes in customization and reliability
There are some areas where Zoho Analytics needs improvement compared to Power BI. Uploading and interpreting data inside the interface needs enhancement. While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations. I usually prepare data in Excel before uploading it to Zoho Analytics. The charts in Zoho Analytics are not as customizable as in Power BI. While all chart types are available, they can only be modified at a basic level, not an advanced level. Though trend analysis features are provided, creating anything out of the box is challenging.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
11%
Insurance Company
8%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Pyramid Analytics?
Regarding my experience with pricing, setup cost, and licensing for Pyramid Analytics, I have to be honest, I did not observe any of it. They already had the platform in place when I got there. Fro...
What needs improvement with Pyramid Analytics?
As for how Pyramid Analytics can be improved, I wish that there was a greater degree of customization available. Any advanced user wants to implement an idea that they have, and while the whole ide...
What is your primary use case for Pyramid Analytics?
I have used Pyramid Analytics at a few different projects. I used it at the VA, at the Department of Health and Human Services, and on a couple smaller projects for some smaller customers that were...
What do you like most about Zoho Analytics?
Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.
What is your experience regarding pricing and costs for Zoho Analytics?
Compared to other analytic tools, Zoho Analytics is cost-effective. The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power ...
What needs improvement with Zoho Analytics?
For our strategic initiatives, the AI functionality is not useful because it cannot provide requirement-specific insights. It only gives an overview of the report. One major issue I face in Zoho An...
 

Also Known As

No data available
Zoho Reports
 

Overview

 

Sample Customers

US Department of Veterans Affair, Volkswagen, Siemens, Blackboard, Hallmark, Orange, CDW, LA Fitness, Atelier GS, Memorial Healthcare, Acadia Insurance, BancoBic, Advanced Learning, Microsoft, Drake University
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Find out what your peers are saying about Pyramid Analytics vs. Zoho Analytics and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.