

Zoho Analytics and Pyramid Analytics compete in the field of data analytics and business intelligence. Pyramid Analytics has an upper hand with its advanced analytics and comprehensive functionalities, which appeal to users with complex analysis needs.
Features: Zoho Analytics offers web-based graph generation, file importation, and user collaboration. It seamlessly integrates with other Zoho products and automates report generation. Pyramid Analytics provides drill-down capabilities, extensive self-service options, and supports DAX queries, delivering advanced analytics and unique features like column swapping.
Room for Improvement: Zoho Analytics could benefit from enhanced graphics, better data handling, and improved statistical features. Pyramid Analytics is seen as less intuitive, with a challenging interface and documentation, requiring more built-in support and training resources.
Ease of Deployment and Customer Service: Both Zoho and Pyramid offer versatile deployment options, including private, public, and hybrid clouds. Zoho is commended for good technical support, while Pyramid is reviewed as requiring more user training due to its complexity, alongside experiencing customer service challenges.
Pricing and ROI: Zoho Analytics starts at $50 per month, offering competitive pricing and flexible payment plans. Pyramid Analytics is cost-effective for larger companies, providing a good ROI despite potential extra costs for expert services.
There is a positive return on the data investment for my clients using Pyramid Analytics.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
The one time we had an issue related to something with the logins, they addressed it that morning.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
| Product | Market Share (%) |
|---|---|
| Zoho Analytics | 1.0% |
| Pyramid Analytics | 1.0% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
The BI Office from Pyramid Analytics is a web-based governed data discovery and analytics platform. It integrates the four principal functions of any comprehensive BI strategy into a single, seamless application. Users can now analyze, present, report and predict on their data in a single application. Pyramid Analytics has native apps to cover the entire mobile spectrum, iOS, Android and Windows. With BI Office users can integrate SAP data with data from other sources giving them the right tools and better data to make data-driven decisions.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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