Sage Intacct vs Zuora comparison

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Sage Intacct

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Executive Summary

We performed a comparison between Sage Intacct and Zuora based on real PeerSpot user reviews.

Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Sage Intacct vs. Zuora Report (Updated: January 2026).

Sage Intacct vs. Zuora

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage Intacct

Ranking in Billing Software

4th

Ranking in Subscription Management Software

3rd

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Financial Performance and Strategy Management (1st), Cloud ERP (5th), Financial Close Software (2nd), Accounts Payable Automation Software (2nd), AI Security (7th), AI Finance & Accounting (3rd)

Zuora

Ranking in Billing Software

1st

Ranking in Subscription Management Software

1st

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Billing Software category, the mindshare of Sage Intacct is 1.4%, up from 0.9% compared to the previous year. The mindshare of Zuora is 5.5%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Billing Software Market Share Distribution
Product	Market Share (%)
Zuora	5.5%
Sage Intacct	1.4%
Other	93.1%

Billing Software

Featured Reviews

Sushant S

Sage Intacct Technical Consultant at a manufacturing company with 11-50 employees

Has reduced manual effort through customization and streamlined API-based integrations

The best features Sage Intacct offers include the import functionality, support for customization, and the platform that allows me to modify whatever I want. The triggers and reports are built very well and user-friendly, so I can modify this, and this is one of the best features it provides. The import functionality helps because once I download the template from Sage Intacct, I can fill out the specific columns with the data that I need to import into the system, and it will do the work instead of adding those details manually. The platform services allow me to add functionalities such as sending an email once I generate any AP bill or approve vendors. Additionally, I can call external API services or Sage Intacct API to validate those fields, which is good for users. Sage Intacct has positively impacted my organization through improved collaboration and saved time. I can import data easily, and since it is user-friendly, I encounter fewer errors. For example, the work I used to do in one or two days now gets completed in one or two hours.

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Hasaan Zia

Associate Systems Administrator at Gomotive

User management has become more streamlined and audit processes are easier to handle

There have been some bugs which Zuora support has been unable to fix until now. For example, when we initiate sandbox refreshes, access of users who are only in the sandboxes gets wiped off, forcing me to recreate their accounts from scratch, although their entries exist in Zuora One ID, creating confusion and manual work. It has been a year and a half since this issue arose, and I believe it should have been fixed by now, as it is a significant problem when kicking off sandbox refreshes. Additionally, we faced issues with new payment method types rolled out in Q1 2025 that created confusion as they reflected under users' names, which should not happen.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sage Intacct has impacted our organization very positively; we now have a good relationship with Sage Intacct and are working on new projects for Sage Intacct."

"The product is easy to use."

"I would say Sage Intacct is a great tool, and others looking into using it should evaluate how big their company is and if it is worth the amount they have to pay because it is a very robust system."

"Sage Intacct has positively impacted my organization by providing the opportunity to delete or edit any incorrect journal entry at the same time or in the prior or post-period after posting that particular entry."

"The solution helps us create entity models for each acquisition as we acquire companies.."

"Sage Intacct has positively impacted our organization by being flexible and easy to use; everyone working on Sage Intacct has an accounting background, and they are able to use it with minimal training because of its user-friendly interface."

"The best features Sage Intacct offers include the import functionality, support for customization, and the platform that allows me to modify whatever I want."

"Sage Intacct has impacted my organization positively as it improves on a regular basis whenever I find glitches."

More Sage Intacct pros

"Zuora supports multiple pricing models. There are one-time usages, flat fees, per unit, tiered, and consumption-based models."

"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."

"Zuora Workflow is valuable."

"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."

"I like the automated bill generation feature."

"It is some of the most responsive support that I have encountered."

"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."

"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."

More Zuora pros

Cons

"Customer support can be improved, as they sometimes respond with a delay. For instance, if I expect a response in two days, I receive it in four to five days."

"Sage Intacct is very strong overall, but if I had to suggest improvements, I would say the learning curve could be smoother for new users."

"Applying payments can be a bit difficult when we do comparisons, especially since we use AP adjustments and apply them to each other in a three-currency situation."

"The page expires really fast if I have idle time or am working on something else while finding an amount or looking at an invoice."

"Sage Intacct occasionally experiences lag while we are working online."

"Sage Intacct can be improved because it is not always intuitive; there is a lot of money that goes into customization and reworking, and when they pilot new enhancements, they have an early adopter promo that can come with bugs."

"Their training is the biggest room for improvement, and their documentation can get very confusing."

"I see room for improvement in Sage Intacct, specifically regarding reporting, as it should be more versatile with the data; more add-on data would provide many more options, especially since API calls can be quite difficult."

More Sage Intacct cons

"It would benefit from more features designed to recoup revenue in B2C scenarios."

"The main area where issues can arise is third-party integrations, particularly payment gateways."

"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."

"We feel the deployment and version comparison process could be easier when switching between different systems."

"Some areas that could be improved include the API rate limit."

"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."

"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."

"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."

More Zuora cons

Pricing and Cost Advice

"It's reasonably priced, offering fixed pricing, which is quite fair."

"Compared to other ERP systems on the market, it offers competitive and reasonable pricing."

"The price is comparable to other companies which offer similar products."

"Sage is on the higher end of pricing."

"The tiered pricing model is costly."

"Negotiate aggressively. Continue to push on cost until you feel comfortable."

"The solution is worth the price."

"Explore multiple options for implementation."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Manufacturing Company

11%

Outsourcing Company

10%

Computer Software Company

10%

Computer Software Company

19%

Legal Firm

Financial Services Firm

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	7
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	13

Questions from the Community

What needs improvement with Sage Intacct?

While Sage Intact is a strong financial management platform, there are areas that could be improved. The user interface can feel complex for new users, especially during initial setup and customiza...

What is your primary use case for Sage Intacct?

I have been using Sage Intacct for over three years. My main use case for Sage Intacct is mostly managing accounts payable. Specifically in Sage Intacct, I process payments, post the bills, and mai...

What advice do you have for others considering Sage Intacct?

Organizations considering Sage Intacct should invest time in proper planning and training before implementation. Clearly defining reporting and workflow requirements early will help maximize the pl...

What is your experience regarding pricing and costs for Zuora?

The pricing, setup cost, and licensing are managed by the company management, not by me.

What needs improvement with Zuora?

Based on my hands-on experience, there are areas where Zuora could improve, specifically invoicing reversal restrictions. Zuora has limitations when an invoice is already split, making it challengi...

What is your primary use case for Zuora?

Zuora Billing and Zuora Revenue serve as our main use case for subscription management, invoicing, and billing of the automation, proration calculations, and all the revenue recognition part. A spe...

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Product Reports

Sage Intacct

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Also Known As

Intacct

No data available

Overview

Sage Intacct serves as a cloud-based platform providing users with efficient multi-entity management, seamless integration, and flexible reporting capabilities.

Sage Intacct offers a robust cloud-based ERP with features tailored for accounting needs. It enables efficient financial management with tools that simplify data import and entity model creation. Users appreciate its ability to provide centralized report access across entities while maintaining a flexible reporting structure. The system supports tracking grants and expenses without infrastructure concerns, yet some seek improvements in mobile integration and training.

What are Sage Intacct's key features?

Cloud Integration: Seamlessly integrates with existing systems to enhance functionality.
Multi-Entity Management: Facilitates management of multiple entities from a single platform.
Financial Report Writer: Allows the creation of detailed financial reports efficiently.
Grant and Expense Tracking: Supports comprehensive financial tracking and management.
Customizable Reporting: Offers tailored reporting to meet specific organizational needs.

What benefits and ROI should users seek?

Enhanced Efficiency: Streamlines accounting processes with centralized access and report generation.
Improved Financial Visibility: Provides clear insights through flexible reporting and dashboards.
Infrastructure Savings: Eliminates the need for extensive IT infrastructure and maintenance.
Versatile Integrations: Accommodates existing systems, enhancing overall value and functionality.
Sector-Specific Support: Delivers tailored tools for industries like healthcare and retail.

Sage Intacct is implemented across diverse sectors, including healthcare and retail, where it supports ERP, salary scheduling, and franchise management. It helps nonprofits with accounts payable, receivable, reconciliation, and intercompany transactions. Users benefit from enhanced reporting abilities and KPI dashboards, especially when integrating dimensions and API tools.

Sage

Zuora offers a comprehensive solution for subscription management, focusing on automated billing, customer and revenue analytics, and enhanced operational efficiency. Its features support flexible pricing, streamlined billing cycles, and detailed insights into customer behavior, making it ideal for businesses adapting to subscription-based models. Users experience significant productivity gains and operational improvements.

Sample Customers

Cornerstone Information Systems

Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud

Sage Intacct vs. Zuora