


Sophos Endpoint and SentinelOne Singularity Complete compete in the endpoint protection category, with SentinelOne's AI-driven threat detection giving it an edge in proactive security.
Features: Sophos Endpoint offers advanced virus definitions, ransomware detection with rollback, and synchronized security. It integrates seamlessly with other Sophos products and offers centralized management. SentinelOne Singularity Complete excels with AI-driven threat detection, an advanced rollback capability for ransomware attacks, and autonomous agent-based operations providing automatic remediation and detailed forensic data.
Room for Improvement: Sophos Endpoint could improve ease of use for non-IT users, enhance support responsiveness, and refine logging features. For SentinelOne, better integration capabilities, improved reporting features, and a more intuitive update process are needed, along with resolving occasional resource consumption issues.
Ease of Deployment and Customer Service: Sophos offers reliable support with both on-premises and cloud deployment options, noted for not leaving clients behind. SentinelOne supports public and hybrid cloud environments with competent customer service but could improve response times. It is recognized for straightforward setup and robust performance post-deployment.
Pricing and ROI: Sophos Endpoint is cost-effective with competitive pricing and extended license benefits, although renewal costs are higher. SentinelOne is priced competitively compared to top-tier solutions, offering good value for its security features despite a premium price. Both products provide strong ROI by enhancing security, with Sophos highlighting ease of deployment and SentinelOne's advanced threat detection.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
I rate Sophos support as excellent, giving it a ten out of ten.
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
SentinelOne Singularity Complete is very scalable for our needs.
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Sophos Endpoint is stable in my experience for the past two years.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Providing a single pane of visibility for the end user would be beneficial.
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
The cost is reasonable and cheaper than other alternatives.
It is quite affordable; I think the pricing and licensing are reasonable.
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
| Product | Mindshare (%) |
|---|---|
| SentinelOne Singularity Complete | 4.4% |
| Cortex XDR by Palo Alto Networks | 3.5% |
| Sophos Endpoint | 1.4% |
| Other | 90.7% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 93 |
| Midsize Enterprise | 48 |
| Large Enterprise | 78 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
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