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SentinelOne Singularity Complete vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
SentinelOne Singularity Complete cuts costs by boosting productivity, preventing threats, and reducing ransomware risks, offering quick ROI.
Sentiment score
5.1
Trend Micro Deep Security users report financial benefits through cost savings, improved security, enhanced efficiency, and significant returns.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete offers quick, knowledgeable support with remote sessions, though some desire faster, interactive phone or chat options.
Sentiment score
7.4
Trend Micro Deep Security support is responsive and knowledgeable, but users desire faster response times and proactive engagement.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
A dedicated support engineer will come in within three hours.
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete scales efficiently, smoothly handling deployments, adding agents, and supporting growth across diverse IT infrastructures.
Sentiment score
7.7
Trend Micro Deep Security is praised for scalable, flexible licensing, accommodating diverse needs, including cloud options, despite occasional challenges.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
You can install it on a script basis for Linux and Windows.
 

Stability Issues

Sentiment score
7.8
SentinelOne Singularity Complete is praised for stability, performance, and proactive updates, despite occasional third-party software conflicts.
Sentiment score
7.7
Trend Micro Deep Security is highly stable and reliable, though minor deployment and configuration issues may occasionally occur.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
It has been extremely stable throughout our usage, with no major disturbances.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
 

Room For Improvement

SentinelOne Singularity Complete requires UI, integration, resource efficiency, and pricing improvements, with enhanced support and deployment processes.
Trend Micro Deep Security requires improvements in compatibility, integration, scalability, pricing, automation, and error transparency for better performance.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

SentinelOne Singularity Complete provides cost-effective endpoint security, with competitive pricing justified by its comprehensive and flexible features.
Trend Micro Deep Security offers varied pricing, competitive for some but cited as costly by others compared to competitors.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

SentinelOne Singularity Complete is lauded for AI threat detection, automation, user-friendly interface, and efficient endpoint security without cloud reliance.
Trend Micro Deep Security excels with agentless deployment, integrations, and comprehensive security features, earning high user satisfaction.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
 

Categories and Ranking

SentinelOne Singularity Com...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
94
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SentinelOne Singularity Complete is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 5.7%, up 5.6% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 43.2% mindshare, up 42.3% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.7%
CrowdStrike Falcon10.3%
Microsoft Defender for Endpoint9.8%
Other74.2%
Endpoint Detection and Response (EDR)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security43.2%
Sophos Virtualization Security16.9%
Entrust CloudControl15.3%
Other24.599999999999994%
Virtualization Security
 

Featured Reviews

Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
Avnish Kumar - PeerSpot reviewer
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise42
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Deep Security
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
868,787 professionals have used our research since 2012.