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Splunk AppDynamics vs Workspace ONE Intelligence comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Mobile APM
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
278
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Container Monitoring (1st)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
37th
Ranking in Mobile APM
6th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk AppDynamics is 5.0%, up from 3.8% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics5.0%
Workspace ONE Intelligence0.6%
Other94.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing we like about AppDynamics is the fact that you get the end-to-end topology right out the gate, with very little configuration, so right when you start up a new application it's automatically reporting and you can get deeper dives without having in-depth knowledge of your application because it automatically makes those connections for you."
"I think Splunk AppDynamics' data collection feature with agents or OpenTelemetry is perfect because it is installed dynamically on all servers and nodes, and all agents respond quickly to the server or master station where Splunk AppDynamics is installed, providing great insights into hardware and software discovery."
"Overall, this is a good product and it is one of our top recommendations."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"The most valuable feature is having our services being available and healthy."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement."
"AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions."
"With the benefits of pinpointing the issue quickly, we can get either our servers or our application up and running better."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
 

Cons

"Their technical support is good, but there's room for improvement. The way the technical support staff handle the user could be improved."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"Their support should be improved. Clusters and monitoring can also be improved."
"Customer service is 3/10."
"AppDynamics Database Monitoring would be improved with more support for microservices architecture."
"I think the only feedback from my team has been that it's not an HTML based UI right now, so it's limited on mobile devices."
"It's very complex regarding pricing, setup costs, and licensing of Splunk AppDynamics."
"It is stable, but the only downside is the licensing part."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"It would be better if there were more solutions incorporated into the base price. ​"
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
15%
Construction Company
13%
Manufacturing Company
13%
Energy/Utilities Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise38
Large Enterprise208
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with AppDynamics Server Monitoring?
One area for improvement regarding OpenTelemetry and open-source aspects is that Splunk AppDynamics lacks credibility in open-source collectors, where we do not have full line of sight. OpenTelemet...
What is your primary use case for AppDynamics Server Monitoring?
Splunk AppDynamics serves as our main solution for end-to-end application performance management, and we conduct a certain level of digital experience monitoring as well. We ensure that customer vi...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Splunk AppDynamics vs. Workspace ONE Intelligence and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.