Symantec Endpoint Security and Trend Micro Smart Protection are both prominent endpoint security solutions. Symantec has the upper hand in user satisfaction with deployment and customer service, while Trend Micro is favored for its comprehensive features and worth the investment despite higher costs.
Features: Symantec Endpoint Security is praised for its robust malware protection, advanced threat intelligence, and strong user support. Trend Micro Smart Protection offers machine learning, behavior analysis, and comprehensive coverage, giving it an edge in overall feature set.
Room for Improvement: Symantec users highlight the need for performance optimization, enhanced integration capabilities, and better system resource management. Trend Micro users seek improvements in system impact, ease of configuration, and user interface simplification.
Ease of Deployment and Customer Service: Symantec Endpoint Security is noted for straightforward deployment and responsive customer support. Trend Micro users find deployment more complex but manageable. Trend Micro's customer service is also commendable, although Symantec's ease of deployment offers a slight advantage.
Pricing and ROI: Symantec offers competitive pricing, making it a cost-effective solution with good ROI according to user reviews. Trend Micro, while more expensive, provides substantial value for its price due to its extensive features, resulting in positive ROI feedback despite the higher setup cost.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
The agent is very light, and it doesn't cause any issues on the machine.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
It is cumbersome to use, particularly in handling firewall management.
We've experienced compatibility issues with Windows endpoint protection.
It seems to be half the cost or more affordable than other solutions.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
The pricing is very low compared to other companies like SentinelOne and others.
However, their pricing is comparable to CrowdStrike.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
What I appreciate most about Symantec Endpoint Security is that it's easy to manage compared to other tools I have worked with, such as minimal endpoint security, McAfee, and CrowdStrike.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
Trend Micro Smart Protection is a comprehensive security solution designed to safeguard enterprises from a wide array of threats, including malware, ransomware, and advanced persistent threats (APTs). This solution combines multiple layers of protection and real-time threat intelligence to deliver robust security across networks, endpoints, and cloud environments.
Trend Micro Smart Protection utilizes advanced machine learning, behavioral analysis, and automated threat detection to identify and mitigate threats before they can cause harm. The solution integrates seamlessly with existing security infrastructure and provides centralized management through a user-friendly console. Its cloud-based architecture ensures continuous updates and real-time protection against the latest threats.
What are the critical features of Trend Micro Smart Protection?
What benefits should users look for in reviews when evaluating Trend Micro Smart Protection?
Trend Micro Smart Protection is implemented across various industries, including finance, healthcare, and retail, providing customized security solutions to meet specific regulatory and operational needs. Its ability to adapt to different environments and integrate with existing systems makes it a versatile choice for enterprises.
Pricing and licensing for Trend Micro Smart Protection are typically based on the number of users and endpoints, with flexible options available to suit different organizational needs. Customer support includes comprehensive service packages with 24/7 assistance and dedicated account managers for enterprise clients.
In summary, Trend Micro Smart Protection offers robust, multi-layered security with real-time threat intelligence and centralized management, making it a reliable solution for safeguarding enterprise environments.
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