Conversations by NLX Reviews

Conversations by NLX is used for customers to get account details, card details, to block a card, or for loans, to get loan details, and to get a checkbook request or locate a bank branch.

We create a flow to do the task with Conversations by NLX by dragging and dropping and making a flow to accomplish this, and integrating APIs and REST APIs from the backend core banking APIs to authenticate the user or the customer. We can then proceed with the main task. For example, if a customer wants to block a debit card or wants any details, we can create a flow by creating the intents and entities. This defines what the user wants and what we are looking for. We can ask the required questions and create entities such as customer ID or registered mobile number as per the project requirements and specifics.

Conversations by NLX is user-friendly, easy to use, and environment-friendly, making it a good platform.

The drag-and-drop functionality of Conversations by NLX is easy to use. The environment is user-friendly, and we don't have to do much coding.

Conversations by NLX has helped us to assist our users and customers and develop our product for the contact center platforms.

I haven't used Conversations by NLX much, so I don't think there's an improvement needed.

Regarding Conversations by NLX's AI capabilities, the security is solid. I haven't done a deep dive into security for specific purposes, but it's secure and the authentication aspects were great.

I have been working with this solution for the past four years.

I am quite satisfied with the product we developed on Conversations by NLX.

We haven't had a partnership with another company. We are using a paid version.

Conversations by NLX is quite a good platform, and that's the main reason I have chosen it. It's easy to use, user-friendly, and you don't have to struggle to work on it. My overall rating for Conversations by NLX is seven to eight out of ten.

I used Conversations by NLX just once as my main use case. I wanted to learn how to use Conversations by NLX for conversation AI, such as practicing how to talk to someone. I practiced simulated conversations with Conversations by NLX, including talking to my boss and an angry peer, and I discussed these scenarios.

It stood out to me that Conversations by NLX can mimic human-like conversations. Even though I only used Conversations by NLX once, the language positively impacted my organization.

I was better prepared for conversations with my boss and peers. From now on, I am better prepared for questions that will be thrown at me by my boss and peers thanks to Conversations by NLX, and I am well-prepared now.

Conversations by NLX can mimic the tone and emotion, language, and the way a human talks, along with the necessary knowledge a human has for practicing conversations without actually doing it. This is more effective than a text conversation.

Conversations by NLX is very accurate.

I think improvements are needed for Conversations by NLX through the learning platform, even small ones.

I have been working for the last seven years using Conversations by NLX.

I have not experienced stability issues. I appreciate Conversations by NLX as it is very good and very helpful.

At the end, I received feedback from Conversations by NLX.

I think Conversations by NLX was deployed in my organization through a LinkedIn learning role-play or a Udemy role-play.

I would recommend Conversations by NLX to others looking into using it. I will get Conversations by NLX after the conversation, so I have additional thoughts about it before we wrap up. I gave this review a rating of ten out of ten.

My main use case for Conversations by NLX is the chatbots, which I use most often.

A specific example of how I use the chatbots with Conversations by NLX is that the backend is working with NLX, and the best use case for us is the multilingual support that it provides.

What I appreciate most about the multilingual support is that while I think the accuracy is good, I am more inspired by the range of languages, and I feel it's quite deep, getting the context correctly.

Conversations by NLX has had a positive impact on my organization, and it's fairly a good review, I would say.

The positive impact of Conversations by NLX is that it saved time.

I think Conversations by NLX can be improved with more context or more training in that direction, as there can be some improvements.

I have been using Conversations by NLX for quite some time now, at least three to four months.

Regarding Conversations by NLX's AI capabilities, I think its governance and security are fairly okay, as it is binding to most of the rules, so I think it's okay.

I do not want to add anything else about the features; I think I'm satisfied.

I do not want to add more about the needed improvements; I think I'm satisfied.

I don't have an example of how much time Conversations by NLX has saved for my team.

I chose a rating of seven for Conversations by NLX because of the overall experience and the overall ease and the entire process.