A Dialogflow agent is a virtual agent that handles conversations with your end-users. It is a natural language understanding module that understands the nuances of human language. Dialogflow translates end-user text or audio during a conversation to structured data that your apps and services can understand.
| Product | Market Share (%) |
|---|---|
| Google Dialogflow | 25.4% |
| Amazon Lex | 18.2% |
| IBM Watsonx Assistant | 17.6% |
| Other | 38.800000000000004% |
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