I like the ability to use workspaces with other colleagues because you can work together even without seeing the other team's job. So you can create a robust solution by working together with other professionals.
Technical Architect at a tech services company with 10,001+ employees
Facilitates robust solutions through collaboration but non-SQL users may struggle
Pros and Cons
- "I like the ability to use workspaces with other colleagues because you can work together even without seeing the other team's job."
- "Anyone who doesn't know SQL may find the product difficult to work with."
What is most valuable?
What needs improvement?
One area for improvement would be that anyone who doesn't know SQL may find the product difficult to work with. It would also be useful to have a remote support team inside Databricks, which would collect and analyze user feedback.
For how long have I used the solution?
I have been using Databricks since 2018.
How are customer service and support?
I had a little trouble with customer support but this was solved.
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January 2026
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How was the initial setup?
The initial setup was a little complex because it was a new architecture for the customer, so there was nothing to compare it to in order to accelerate the project. This meant the deployment of the first project using Databricks took almost nine months and the second took almost a year.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Advanced Analytics Lead at a pharma/biotech company with 1,001-5,000 employees
Better tailored code and automation capabilities needed, but easy to use
Pros and Cons
- "The solution is easy to use and has a quick start-up time due to being on the cloud."
- "The solution could improve by providing better automation capabilities. For example, working together with more of a DevOps approach, such as continuous integration."
What is our primary use case?
Databricks can be used for large-scale data pre-processing and data transformations.
What is most valuable?
The solution is easy to use and has a quick start-up time due to being on the cloud.
What needs improvement?
The solution could improve by providing better automation capabilities. For example, working together with more of a DevOps approach, such as continuous integration. There is a lot of code from places, such as GitHub, but it is not tailored for Databricks. It requires a lot of effort to bring the code to a level where it can be used with Databricks capabilities.
For how long have I used the solution?
I have been using Databricks for two months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Databricks is scalable.
How are customer service and technical support?
We did not have a need to use technical support.
How was the initial setup?
The installation is straightforward, and it took approximately one hour.
What about the implementation team?
We did the implementation and maintenance of the solution ourselves using approximately three engineers.
What's my experience with pricing, setup cost, and licensing?
The solution requires a subscription.
Which other solutions did I evaluate?
We are evaluating other solutions.
What other advice do I have?
I would recommend this solution for those wanting to process large data sets, but if it is to be used for smaller data sets, I would not recommend it.
I rate Databricks a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Databricks
January 2026
Learn what your peers think about Databricks. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,707 professionals have used our research since 2012.
Cloud & Infra Security, Group Manager at a tech vendor with 10,001+ employees
A scalable solution to quickly process and analyze streams of information
Pros and Cons
- "Databricks helps crunch petabytes of data in a very short period of time."
- "Costs can quickly add up if you don't plan for it."
What is our primary use case?
We are working with Databricks and SMLS in the financial sector for big data and analytics. There are a number of business cases for analysis related to debt there. Several clients are working with it, analyzing data collected over a period of time and planning the next steps in multiple business divisions.
My organization is a professional consulting service. We provide services for the other organizations, which implement and use them in a production environment. We manage, implement, and upgrade those services, but we don't use them.
What is most valuable?
Databricks helps crunch petabytes of data in a very short period of time for data scientists or business analysts. It helps with fraud analysis, finance, projections, etc. I like it.
This is exactly the purpose of big data and analytics. It provides the mechanism to process and analyze a stream of information. It's best for share analysis and stream analysis.
What needs improvement?
Costs can quickly add up if you don't plan for it.
For how long have I used the solution?
I've been using Databricks for just over a year.
What do I think about the stability of the solution?
Databricks is stable. It also helps that their support is included as part of the service.
What do I think about the scalability of the solution?
Databricks is scalable. The only issue is how much money you have for it. For example, if you need to run 100 servers, there's an eight-course with 256 gigabytes of RAM. You run out of money easily. It's charged to your credit card or your account, and you'll have to pay for it if you don't plan for that in advance.
How are customer service and technical support?
Databricks technical support is excellent. They provided their responses on time, and they're useful. However, I don't have extensive experience with them.
Which solution did I use previously and why did I switch?
I have used different Microsoft solutions before.
How was the initial setup?
The initial setup depends on the readiness of the team working with Databricks. There is no one template saying that it's easy, and it isn't easy. It can be complex to set up if you don't have a really good plan.
You can get in this environment at least for a test. You can do it in the lab, follow it step by step, and that'll take about an hour. The difficulty depends on the business requirements.
If it's for training purposes, you can do it in about half an hour, and you're good to go. If you need it to support a business, it will be much more rigorous because multiple divisions would be interested in running their own environment, working with their data.
What's my experience with pricing, setup cost, and licensing?
The price is okay. It's competitive.
What other advice do I have?
If you're thinking of implementing Databricks, I would recommend working with professionals. It'll help you save time. Also, plan the work and work the plan. Otherwise, it'll be a waste of time and money.
On a scale from one to ten, I would give Databricks a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Data & Analytics at a tech services company with 11-50 employees
Helpful integration with Python and notebooks, but it should be more user-friendly and less complicated to use
Pros and Cons
- "The integration with Python and the notebooks really helps."
- "Databricks is not geared towards the end-user, but rather it is for data engineers or data scientists."
What is our primary use case?
We are a consulting house and we employ solutions based on our customers' needs. We don't generally use products internally.
I am a certified data engineer from Microsoft and have worked on the Azure platform, which is why I have experience with Databricks. Now that Microsoft has launched Synapse, I think that there will be more use cases.
What is most valuable?
You can spin up an Azure Databricks clustered, and integrating with it is seamless.
The integration with Python and the notebooks really helps.
What needs improvement?
There is definitely room for improvement.
This is the type of solution where you need to have people with technical expertise to use it. Other products are self-service and can be employed by end-users. Databricks is not geared towards the end-user, but rather it is for data engineers or data scientists. I'm not sure whether Databricks is working towards it, or not.
It would be nice if it were more user-friendly, where you don't have to rely on Power BI or a visualization tool. I know that there is integration in the notebook where you can do it, but still, the relationships and semantics make it more difficult. It would be better to do it right in Databricks. You could put them within the portal and I don't have to log out and bring that into Power BI and then visualize.
What do I think about the stability of the solution?
We have not done any major implementation yet, although I think it's stable to an extent. I can't comment on it in terms of benchmark and experiencing any issues. It works seamlessly in the places where I've used it.
What do I think about the scalability of the solution?
Our implementations have been small and we haven't needed to scale as of yet.
Databricks can help you to build a data lake, and it's something that they need to help make more popular. People are slowly understanding it because if you look, there are lots of data lakes that people are trying to create. I'm not intimate with it, but the concept seems complicated. I think they need to write up something where videos can explain it better. What I have seen on YouTube is quite complicated for an end-user to understand.
How was the initial setup?
The initial setup is easy. It's not difficult when you are used to Azure.
What's my experience with pricing, setup cost, and licensing?
I am based in South Africa, where it is expensive adapting to the cloud, and then there is the price for the tool itself.
The cost is difficult to estimate. I've got customers who went to the cloud and then they realized that the costs were more, compared to what they used to be on-premises. Also, because our exchange rate is so weak, I would always advocate that prices being lower is better, although I don't know how feasible it is.
What other advice do I have?
From a purely technical perspective, I would rate Databricks and eight out of ten. However, there is a failure in terms of user adoption. After I look at other products, including Synapse, those are better. I still feel that Databricks is quite complicated for the average person.
I would rate this solution a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Scientist at a retailer with 5,001-10,000 employees
Quick development, reliable, has interactive clusters, and is priced per usage
Pros and Cons
- "One of the features provides nice interactive clusters, or compute instances that you don't really need to manage often."
- "I would like to see more documentation in terms of how an end-user could use it, and users like me can easily try it and implement use cases."
What is our primary use case?
Currently, I am using this solution for a forecasting project.
What is most valuable?
One of the features provides nice interactive clusters, or compute instances that you don't really need to manage often. You can just spin it off and use that for a lot of your pre-processing, which is very convenient.
The normal features are very good in terms of doing some quick development or doing some EDA.
Also, one of the newest features brought into this solution provides you with a way to solve, deploy, and train models using the platform itself. Or, it can connect to your Azure Machine Learning in order to train, deploy, and productionalize some of the machine learning models.
What needs improvement?
Since the Databricks community is not that old, there is not a lot of information about some of the issues that we face. We have to go back to the Databricks stream to get some of the issue resolutions from there.
As time passes, and more people start putting more information out there about this technology, wit will be helpful.
I think even with the features that we currently have, they're still optimizing some of the clusters and trying to parallelize to better read from other types of data. So, that's going really well in terms of one of the features that they recently came up with to include the data format for data, which was really good, and that speeds up a lot of the processes.
I would like to see more documentation in terms of how an end-user could use it, and users like me can easily try it and implement use cases.
For how long have I used the solution?
I have been using Databricks on a daily basis for over a year.
It's deployed on the cloud, so it's always up to date.
What do I think about the stability of the solution?
It's definitely quite stable, in terms of an enterprise solution.
I'd say that it's pretty stable.
You have these clusters running on-demand, and you can also come up with these clusters that are scheduled, and that can be run for your production jobs.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the usage itself. They measure the cost of the companies in town. It also depends on the type of cluster that you are using. If you are using a very heavy cluster, it would be the price per CPU.
What other advice do I have?
I would rate Databricks an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager: User Support at a financial services firm with 10,001+ employees
Great technology that helps us decrease costs
Pros and Cons
- "It's great technology."
- "A lot of people are required to manage this solution."
What is our primary use case?
Our primary use case is to decrease costs and prevent any security press on data. I'm an IT manager and we are customers of Databricks.
What is most valuable?
I think what I value is more about the technology itself because you don't need to have too much knowledge to be able to use the solution.
What needs improvement?
I think we are using a lot of people to manage this solution. I'd like to see the people using this solution sharing their knowledge.
For how long have I used the solution?
We've been using this solution for around two years.
What do I think about the stability of the solution?
The stability is okay now although a month after the data load there was a limitation for the first time on the project. That sorted itself out.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
We have a good connection with technical support.
What other advice do I have?
I think the point is that because we'll be working collaboratively in the future, internally and externally, we should compare experiences and exchange knowledge.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Architect at a tech services company with 201-500 employees
A reliable solution for processing and transforming data
Pros and Cons
- "The fast data loading process and data storage capabilities are great."
- "There are no direct connectors — they are very limited."
What is our primary use case?
We specialize in project consulting for our clients. Whenever we get the opportunity, we recommend Databricks to them.
What is most valuable?
The fast data loading process and data storage capabilities are great.
Based on the data loads and the performance, you can easily scale up the clusters.
What needs improvement?
Sometimes we experience issues connecting our database to Databricks. There are no direct connectors — they are very limited. This should be addressed and corrected in the next release.
Reading past data can also be tricky as there is no data spectrum like you would find with Snowflake and other solutions.
For how long have I used the solution?
We have been using Databricks for one and a half years.
What do I think about the scalability of the solution?
Both the scalability and the stability of Databricks is good.
How are customer service and technical support?
Technical support is good but I have not interacted with them directly. We have a point of contact. We used to interact with tech support on a regular basis and they would respond quickly. We would get a response on the same day based on the priority level. Keep in mind, my company is in a partnership with them which could be a factor in their quick response time.
How was the initial setup?
The initial setup was not very complex. We had it up and running in no time; it's a quick process.
What about the implementation team?
We have just one solution architect and one data architect who handle all maintenance-related issues.
What other advice do I have?
I would recommend purchasing a package that includes technical support. Compared to other companies, they offer great support to their clients.
On a scale from one to ten, I would give Databricks a rating of eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Research Officer at a consumer goods company with 1,001-5,000 employees
Ability to work collaboratively without concerns regarding the infrastructure is very beneficial to us
Pros and Cons
- "Ability to work collaboratively without having to worry about the infrastructure."
- "Would be helpful to have additional licensing options."
What is our primary use case?
Our primary use case of Databricks is for advanced analytics. I'm the chief research officer of the company and we're customers of Databricks.
What is most valuable?
I think the features I like the most are the scalability of the solution as well as its ability to share. We work with multiple people on notebooks and it enables us to work collaboratively in an easy way without having to worry about the infrastructure. I think the solution is very intuitive, very easy to use. And that's what you pay for.
What needs improvement?
I'd like to see more licensing options for the solution, the availability of additional pricing tiers. I understand it's not easy to achieve because it's a kind of platform-as-a-service type of solution. If you wanted to be more specific about the parts, and what you might or might not need, then you could save some money, and go for a lower level. Of course, that would then mean you'd have to manage more configurations which, as a user, would make things more complex but it would be good to have that option. The pricing is not the cheapest but it's understandable because it's a very high-end solution and easy to use, there's a lot of complexity masked away.
I would like to see additional monitoring tools and, in general, anything that can improve visualization of data. I know it's not the main point of Databricks and there are other tools that can be used, but anything that facilitates the integration of Databricks with visualization tools could be really useful. Increasing data scalability would also be great.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
The solution has been very stable.
What do I think about the scalability of the solution?
Scalability of the solution seems very easy to achieve.
How are customer service and technical support?
We haven't had contact with technical support.
How was the initial setup?
The initial set was very straightforward because it's also in our Azure cloud so it was quite easy to set up and configure. Very intuitive.
What other advice do I have?
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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