What is our primary use case?
My primary use case for
Dataiku is for data science,
Gen AI, and data science applications. Our AGN team also uses it for various purposes.
What is most valuable?
Dataiku is highly regarded as it is a leader in the Gartner ranking. It offers most of the capabilities required for data science, MLOps, and LLMOps. Integration with public cloud and multiple other platforms is excellent. The product is easy to install and can be maintained by a single expert. It supports good functionalities that are essential in data visualization and responsible AI.
What needs improvement?
Dataiku's pricing is very high, and commercial transparency is a challenge. Support is also an area needing improvement. More features like LLM security, holographic encryption, and enhanced GPU integration would be beneficial.
For how long have I used the solution?
I have been familiar with Dataiku for the past four to five years.
What was my experience with deployment of the solution?
I have not encountered any deployment issues. It is very easy to install.
What do I think about the stability of the solution?
I have not used Dataiku at the level that would allow me to comment on performance latency for a Big Bang environment. However, the product is good, and the output meets our expectations.
What do I think about the scalability of the solution?
Dataiku is fully scalable, and I have not identified any limitations regarding scalability so far.
How are customer service and support?
The technical support from Dataiku is not good. The support team does not provide adequate assistance, and there are concerns about billing requests.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
There are many products available in the market like Converge.io, Domino Data Lab, and ClearML. Dataiku's pricing is not competitive with these solutions.
How was the initial setup?
The initial setup of Dataiku is very easy. A single person, if experienced, can handle the installation and maintenance.
What was our ROI?
Without a reduction in price, I doubt users will see a return on investment. The market is competitive, and Dataiku must adopt a consumption-based model instead of the current monthly model.
What's my experience with pricing, setup cost, and licensing?
The pricing for Dataiku is very high, which is its biggest downside. The model they follow is not consumption-based, making it expensive.
Which other solutions did I evaluate?
There are many products in the market like Converge.io, Domino Data Lab, and ClearML.
What other advice do I have?
Overall, Dataiku is a very good product except for the commercial aspect and the support. More features like LLM security and holographic encryption would be appreciated. I would rate the technical support three out of ten due to its current inefficacy. For pricing, on a scale of one to ten, where ten is expensive, I rate it around eight to nine. I rate the overall solution a ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner