I'm using Dell EMC Data Domain Boost for backup purposes.
IT Manager at Mada Insurance
Stable and scalable solution for backups and keeping data safe; offers good encryption and huge data conversions
Pros and Cons
- "Scalable and stable solution for backup purposes, with good encryption and huge data conversion features."
- "It would be good if the product could be useful not just for general backup. Its pricing is also expensive, and it can be a difficult application, particularly when you need to write a script for anything you would like to do."
What is our primary use case?
How has it helped my organization?
Dell EMC Data Domain Boost has kept our data safe.
What is most valuable?
What I found most useful in Dell EMC Data Domain Boost is the encryption it provides. It exceeds 40x, and it can convert my data. It's a huge conversion.
What needs improvement?
It would be good if the product could be useful not just for general backup. I'm always using it for backup only. If I need any storage, I go for Dell EMC VMAX or Dell EMC VxRail, while for Dell EMC Data Domain Boost, the main purpose for me is for backup only.
The pricing for this solution is also expensive, so you have to look carefully at its pricing.
Dell EMC Data Domain Boost can also be a difficult application, particularly when you need to write a script for anything you would like to do.
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For how long have I used the solution?
I've been using Dell EMC Data Domain Boost for nine years.
What do I think about the stability of the solution?
I find Dell EMC Data Domain Boost stable.
What do I think about the scalability of the solution?
Dell EMC Data Domain Boost is a scalable product.
How are customer service and support?
When Dell got EMC, I was facing a lot of problems with the technical support for this solution, but now, the problems have been solved. You can control the issues that may arise from Dell EMC Data Domain Boost. If I would rate support from one to five, with five being the highest, my current rating for it would be five.
What's my experience with pricing, setup cost, and licensing?
Dell EMC Data Domain Boost is an expensive product. There are extra costs for support because every year, you have to renew your SLA for support, and the cost is always increasing.
What other advice do I have?
Dell EMC Data Domain Boost is on public cloud. I deal with the solution including VxRail, VMAX, and all types of storage from Dell EMC.
I'm rating Dell EMC Data Domain Boost ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Data Protection Specialist at Tech Mahindra Limited
Speeds up backups, easy to use, and installation is straightforward
Pros and Cons
- "The solution is very good because it is easy to use and it speeds up the backup and lowers the requirement for the storage rate. It is capable of encryption, compression, and deduplication and it is fast for sending all of the data over the network because it sends only the change blocks from the client to the DD server."
What is our primary use case?
We use this solution with Data Domain (DD) to enhance the data backups of our databases and applications. It is a very popular solution around the world.
What is most valuable?
The solution is very good because it is easy to use and it speeds up the backup and lowers the requirement for the storage rate. It is capable of encryption, compression, and deduplication and it is fast for sending all of the data over the network because it sends only the change blocks from the client to the DD server.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
We have approximately 10 people using this solution in my organization.
How are customer service and technical support?
I have been satisfied with the technical support.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We have a team that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
DD Boost comes built into DD or Avamar. However, to use DD Boost for enterprise is a separate license. For example, if you have Oracle, Linux, or Unix and you need to install DD Boost for Arman, then you need a separate license. Typically when you purchase the solution it is bundled and you either purchase a one or three-year license. The price for the solution is expensive but when comparing it to other solutions it is reasonably priced. However, the price could still be cheaper.
What other advice do I have?
If you want to manage your database backups, then you should use DD Boost for Enterprise applications.
I would recommend this solution to others.
I rate Dell EMC Data Domain Boost a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cloud Pre-Sales Engineer at a computer software company with 51-200 employees
Inexpensive, reliable, and fast
Pros and Cons
- "It's stable and reliable."
- "I'd like the be able to deploy the solution on SAN backups."
What is our primary use case?
We primarily use the solution to accelerate the backup process. It helps increase the speed of the process in general.
What is most valuable?
The speed the solution offers is very good. We like that the speeding up of data transfers is effective and easy.
It's stable and reliable.
It's scalable.
The solution is inexpensive.
What needs improvement?
We haven't had any issues. Our clients have been happy with the product overall.
I'd like the be able to deploy the solution on SAN backups.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability is very reliable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's easy to expand.
How are customer service and support?
We haven't had any reason to talk to technical support. I've never dealt with them.
How was the initial setup?
The initial setup is very straightforward and simple. It's not overly complex. We have many team members that can handle the deployment process.
What about the implementation team?
We can help out client handle the deployment. We don't need outside assistance.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the business use case and on the projects.
It's not an expensive product.
What other advice do I have?
I'm a partner and reseller.
Our customers use the solution.
It's a good solution and quite stable. We can back up easily over fiber channels yet DDBoost can handle backups over LAN. I'd recommend it to others. It's not expensive and allows us to reduce the backup window considerably.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Storage specialist at Vodacom Business
A great backup solution that is very simple and works in multiple environments
Pros and Cons
- "It cuts down network traffic, and only the relevant parts move around because it is deduced and encrypted."
- "The solution could be faster."
What is our primary use case?
We use this solution primarily for backup. We use it to duplicate backup images when we have governance requirements with multiple copies in different locations. We will also be deploying a gate fault solution where data domain duplication is the only way of ingesting data into CyberArk.
How has it helped my organization?
We like the product because it is simple and works for most environments. It cuts down network traffic, and only the relevant parts move around because it is deduced and encrypted. So the less traffic that needs to flow, the better.
What needs improvement?
The solution could be faster. However, they already have acceptable speeds. The DD Boost is only a transport layer of the product. For example, we went on RFP, and the two main candidates were Veritas NetBackup and Dell DPS. We chose Dell DPS because of DD Boost. Veritas NetBackup also uses DD Boost, but Dell DPS is defaulted and integrated into the client. There are things other than DD Boost that can be improved. In the future, we will see more things that the product exhibits. I feel DD Boost will only improve in relation to Dell because it is integrated into the client and the software.
In the next release, it will be good to have a real-time view of the volume and for it to be shown as a metic. In addition, we are backing up many terabytes and sending gigabytes of unique data, so it will be good to have physical and logical data in DD Boost. Not having this makes it difficult to quantify the savings.
For how long have I used the solution?
We have been using this solution for 15 years. We usually use one version behind the latest release to ensure there are no issues. DD Boost is currently deployed on-premises, and we do not use it in the cloud space. We try to enable users to do everything in the cloud setup so they can choose the right tools rather than deploying a consolidation solution. There are hundreds of users, and we don't want to limit them. We are monitoring them to ensure there are no gaps rather than prescribing or suggesting specific tools.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is scalable because as the number of clients grows, our target storage will also have to grow to store all the data. We have to have more front-end ports to spread parallelly, have file groups, and load balancing all configured as part of the DD Boost. I rate the scalability an eight out of ten.
We have about 6000 clients backed up, so about 600 servers that talk via DD Boost to the data domains.
How are customer service and support?
I've never had a specific issue with DD Boost, but we've worked with them in other areas. All our storage is Dell storage, so we have a significant estate. Due to our size they may treat us well because of our size. There is a difference between Dell support and any other vendor we have worked with, and we are pleased with their support. I rate the technical support a nine.
Which solution did I use previously and why did I switch?
Before we used DD Boost, we used NetBackup and TSM. We migrated from the tech libraries to desk-based storage in TSM. We used fibre transport for a while for NetBackup, but we weren't happy because we needed a separate license. So we currently use TCP IP client connectivity, and there are no other mechanisms for it. So we're not copying on the NetBackup side, but we are allowing the array at the bottom to replicate.
How was the initial setup?
If you install the backup client, the DPS client on the host is already installed; you give it the connection credentials, and it is installed. It is straightforward.
Regarding maintenance, we have one residency contract with Dell that has about five people. We have more than 14 gigabytes of unique storage, and they look after all the Dell products. They are all Dell-certified and Dell-employed staff, so they are our outsourced storage management.
What's my experience with pricing, setup cost, and licensing?
I do not know details about the financials, but they give us very good deals and are open to negotiation regarding their products and our company size. They can work our ELAs for our environment and bundles, which gives us a better overall deal than if we bought only one or two products. I rate the pricing a four out of ten, with one being not expensive and ten being very expensive.
What other advice do I have?
In our experience, we are working on the duplex ratio of five to one in the data domain. The data domain capacity is the cheapest compared to Veritas appliances or IBM specs. I rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Team Leader at a comms service provider with 10,001+ employees
Very fast with good dashboards and has the potential for discounted pricing
Pros and Cons
- "The initial setup is very straightforward."
- "The solution doesn't scale. If you hit your capacity, you need to buy a new device."
What is our primary use case?
I primarily use the solution for the backup capabilities. I'm using about 100 terabytes daily.
What is most valuable?
The solution has very good dashboards.
The solution offers very good daily and weekly updated on the deduplication and the compression ratio.
The solution is very fast.
The initial setup is very straightforward.
What needs improvement?
The deduplication is very bad on this solution. After 85% the utilization gets very bad.
The solution doesn't scale. If you hit your capacity, you need to buy a new device.
Technical support has fallen in quality. It used to be much better.
For how long have I used the solution?
I've been using Data Domain for about 12 years and Data Boost for about six years.
What do I think about the stability of the solution?
The stability has been very good. It doesn't crash or freeze. We haven't had bugs or glitches. It's been good.
What do I think about the scalability of the solution?
The solution doesn't scale. If you need to expand anything, you will need to buy a new model. You can't just scale up an existing model. If, after a year or two, you need to scale up, then you need to look at new boxes.
We have about 2,500 people in the company, however, just one special team actually uses the solution.
How are customer service and technical support?
We've had some issues with technical support. I've found that they used to be quite good, however, they've gone downhill in terms of the service they provide. We aren't 100% satisfied with the level of support on offer.
How was the initial setup?
The initial setup isn't complex at all. We have a pretty standard setup and it was relatively straightforward. Setting up the solution shouldn't come with any issues for most companies.
What's my experience with pricing, setup cost, and licensing?
We have licenses that last five years. After that, we may get new devices.
We tend to get a big discount with our licensing once we choose to upgrade. The pricing is not bad.
What other advice do I have?
We're just a customer. We don't have a business relationship with Dell.
I would recommend the solution to other organizations.
I'd advise companies to take care to think about capacity, as you can't really resize anything. If you decide to upgrade, it may be smart to ask them about discounts. It can save you money and give you a good deal.
I would rate the solution eight out of ten. We've been mostly happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Consultant at a tech services company with 51-200 employees
Effective duplication, performs well, and simple management
Pros and Cons
- "The most valuable features are the performance and the duplication."
- "The solution could improve by adding more flexibility for the customers here in Thailand. Some of the small capacity models of the solution are not needed by our customers. There should be a more flexible version of the solution."
What is our primary use case?
Our customers use Dell EMC Data Domain Boost to minimize the negative outcomes and protect against ransomware attacks.
How has it helped my organization?
Dell EMC Data Domain Boost has helped to reduce maintenance time and protect our data.
What is most valuable?
The most valuable features are the performance and the duplication.
What needs improvement?
The solution could improve by adding more flexibility for the customers here in Thailand. Some of the small capacity models of the solution are not needed by our customers. There should be a more flexible version of the solution.
In a feature release, there should be immutable features.
For how long have I used the solution?
I have been using Dell EMC Data Domain Boost for approxiamtely five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Some models of Dell EMC Data Domain Boost are scalable, there are some versions that are not as scalable as others.
We have approximately 10 customers using this solution.
We have system architects and engineers using this solution.
How are customer service and support?
My engineers have had some issues and have contacted support. The speed and the knowledge of the support agent were okay.
Which solution did I use previously and why did I switch?
We have used HPE StoreOnce.
Dell EMC Data Domain Boost has more features than HPE StoreOnce.
How was the initial setup?
The solution is simple to install and manage.
What about the implementation team?
My engineers typically do the implementation in a few hours. I do not have direct knowledge of the process.
We have one system engineer that does the implementation and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution comes with a capacity license and it is a one-time purchase. There are additional costs, such as support.
What other advice do I have?
I would recommend this solution to others.
I rate Dell EMC Data Domain Boost a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
head of presales at a tech services company with 11-50 employees
A stable solution that is easy to set up
Pros and Cons
- "It's a stable solution."
- "Integration could be better."
What is our primary use case?
We proposed the use of Dell EMC Data Domain Boost with Oracle backend to a financial organization. They had a very good experience with backup times and fast resolutions.
What needs improvement?
Integration could be better. Sometimes when integrating with different systems, it's not straightforward.
For how long have I used the solution?
I have been using Dell EMC Data Domain Boost for three years.
What do I think about the stability of the solution?
Dell EMC Data Domain Boost is a stable solution. Our team is trained and certified to use this product and don't have any complaints about it.
How are customer service and technical support?
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
How was the initial setup?
The initial setup is straightforward. The time it takes to implement the solution depends on the customer side networking issues, and the time it takes to integrate with their systems. But from a product perspective, it doesn't take much time.
What about the implementation team?
Our in-house team implemented Dell EMC Data Domain Boost. We have a few experienced engineers who are qualified to implement this product, and they are capable of handling it.
What other advice do I have?
On a scale from one to ten, I would give Dell EMC Data Domain Boost an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
System Infrastructure Group Leader at a manufacturing company with 1,001-5,000 employees
Data domain is very stable; application and compression are very good
Pros and Cons
- "Very stable solution."
- "The product has low capacity."
What is our primary use case?
We are using the product as a back-up target solution.
I am an infrastructure group leader and we are customers of Dell.
What is most valuable?
I like the stability of the solution. We are using firewalls and the data domain is very stable, the back-up target and the application and compression are very good. It's a Dell EMC data domain boost.
What needs improvement?
The capacity of the solution is very low which is why we're moving to a different product.
For how long have I used the solution?
I've been using this solution for five years.
What other advice do I have?
The main downside of the solution is the capacity, otherwise it's a good product.
I would rate this solution a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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