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System Engineer at a retailer with 10,001+ employees
Real User
Top 20
May 19, 2026
Proactive hardware insights have reduced unplanned downtime and support immediate issue resolution
Pros and Cons
  • "Dell PowerEdge servers have helped reduce unplanned production downtime by approximately 30% because we are able to handle issues immediately."
  • "I do not think there has been any reduction in total cost of ownership."

What is our primary use case?

Dell PowerEdge XR-Series serves as the platform for our VMware. We do not run AI workloads on them.

What is most valuable?

The features I appreciate most are the management capabilities, specifically the hardware management. These features have benefited our organization by allowing us to identify when hard drives are going to fail, which relates to failure rates. Dell PowerEdge servers have helped reduce unplanned production downtime by approximately 30% because we are able to handle issues immediately.

What needs improvement?

I could always make them faster and smaller.

For how long have I used the solution?

I have been using Dell PowerEdge XR-Series for approximately three years.

Buyer's Guide
Dell PowerEdge XR-Series
June 2026
Learn what your peers think about Dell PowerEdge XR-Series. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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How are customer service and support?

I would evaluate customer service and tech support at the highest level. They have always been able to resolve issues immediately for us.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge XR-Series, the company was using HP gear as a solution.

Which other solutions did I evaluate?

I did not consider any other options before making the decision on Dell. I depended on the vendor to help us out, and I had used Dell before, so it was always something I appreciated working on in the past.

What other advice do I have?

My role in using and managing Dell PowerEdge XR-Series is as a systems engineer. I work on everything from configuring and setting up to deployment.

Dell PowerEdge XR-Series affects the overall flexibility of our operations and business as it is a great platform. I do not see why we would go anywhere else at this time.

I do not think there has been any reduction in total cost of ownership. We lease our gear, so it is not our equipment to own.

Regarding assessing Dell PowerEdge XR-Series for energy consumption, I do not have those numbers as that would be a different department's responsibility. My focus is on making the servers function.

Regarding any impressions on the impact on our organization's sustainability goals, I am not certain about that. For me, as long as my server is working, my primary concern is its operational performance.

The factor that made us switch was that we moved from an ownership model to a lease model. When we were discussing options with resellers, Dell came ahead of the competition on that proposal.

I would rate this review a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
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Pawel Augustyn - PeerSpot reviewer
System Advisor at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Jan 21, 2026
Reliable virtualized workloads have improved uptime and support high-load database services
Pros and Cons
  • "Stability, good performance, and good tools to manage the system are the best features for me."
  • "The support could work faster, but that is the only small thing that could be better."

What is our primary use case?

I can use Dell PowerEdge XR-Series for general virtual machines, and that is the major use case.

What is most valuable?

Stability, good performance, and good tools to manage the system are the best features for me. The vendor provides me with the tools, and I can monitor the status from one place for maintenance and updating the driver and firmware. Additionally, the high availability of this server with a short time of delivery is valuable. Stability and good performance are crucial since I use it generally for applications and also for services with a high load. The CPU usage on SQL Server has good performance with a good stack of CPU. It is one place to manage, with the vendor delivering the tools to manage and perform maintenance, making it comfortable for me.

Dell PowerEdge XR-Series helps improve system uptime. I use a redundant power supply. When our data center provider performs maintenance for supply, I disable one line of supply, and the system can switch to a redundant power supply. This has not been an issue for a few years. Twice per year, our data center vendor tests the supply by switching it; one line is disabled, and there is no problem with the switch for redundant supply.

Dell PowerEdge XR-Series receives very regular updates of firmware and software, so the system is patched regularly. This is good maintenance for the system.

What needs improvement?

I do not find any significant drawbacks or areas for improvement in Dell PowerEdge XR-Series. The support could work faster, but that is the only small thing that could be better.

For how long have I used the solution?

I have been using this product for seven years.

What do I think about the stability of the solution?

I have had examples where performance was critical in extreme conditions. I have a huge instance of an SQL Server where I need about thirty CPU cores for the SQL instance. Sometimes the usage is about eighty to ninety percent, but it is very stable and performs well without crashing. There are no issues after a few years when the system is up-to-date with firmware and drivers also up-to-date. Stability is not an issue for a few years, which is important because it is for a production environment where I need the solution's stability and availability.

I have not observed any glitches, latency, or downtime, so it performs well.

What do I think about the scalability of the solution?

Dell PowerEdgeXR-Series is a scalable product and is not expensive to scale. The solution has good scalability, which was our decision to choose this solution.

How are customer service and support?

Regarding technical support from Dell, I would say support is acceptable. I do not use it very often, but when I do, I receive assistance. Sometimes the first contact, the first line, is more theoretical and has many questions, but it is acceptable.

How would you rate customer service and support?

How was the initial setup?

I find deploying Dell PowerEdge XR-Series quite easy. The complexity with deploying it does not require big experience; it is intuitive and simple. The configuration is simpler with a good guide. In my opinion, you do not lose time configuring it. After unpacking and powering on, it takes a few minutes to configure management and the management network. Dell PowerEdge XR-Series is easy to install, very easy. It does not require experience or deep knowledge.

What about the implementation team?

I did my deployment by myself, without using an integrator, reseller, or consultant.

What's my experience with pricing, setup cost, and licensing?

For the price, I would say Dell PowerEdge XR-Series is affordable, but I do not have the occasion to compare it with different products, so I do not know how the situation looks. Therefore, I cannot say if it is positive or negative.

Which other solutions did I evaluate?

When I compare Dell PowerEdge XR-Series to a hyper-converged solution such as Nutanix, I find that Dell PowerEdge XR-Series is more cost-effective. When I build a disaster recovery site, I compare a solution of Dell PowerEdge XR-Series plus PowerStore with hyper-convergence infrastructure such as Nutanix, and there are big differences in favor of Dell PowerEdge XR-Series.

Regarding the percentage of time-saving or money-saving, it is time-saving; it is the same. I do not see a difference between one solution and the other. However, from a cost-effective standpoint to achieve the same performance of RAM and CPU, it is a plus for Dell PowerEdge XR-Series.

What other advice do I have?

I still work with the same set of products, which are Veritas, Dell, and F5. I work with something apart from PowerStore, which is Dell PowerEdge XR-Series. I use rack servers, specifically the R series. I work with Dell as a customer and user of Dell. I do not work with the modularity feature. I do not track metrics, but I do not use the local disk; I use the storage of the networks, so data locally is not checked. For PowerStore, I would say the same as now. For servers, I would not say the same, but for PowerStore, I would. I give this product a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 21, 2026
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Buyer's Guide
Dell PowerEdge XR-Series
June 2026
Learn what your peers think about Dell PowerEdge XR-Series. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Sr. Software Engineer at Accton Technology Corporation
Real User
Top 10
Jan 14, 2026
Reliable remote management has streamlined image building and deployment workflows
Pros and Cons
  • "I appreciate the management tool, iDRAC, in Dell PowerEdge XR-Series, as it is convenient for administrators to use when managing Dell PowerEdge XR-Series."
  • "Regarding the weakness of Dell PowerEdge XR-Series, I think the main drawback is that it is more expensive than other servers."

What is our primary use case?

I usually use Dell PowerEdge XR-Series to build images and build code to image for deployment.

I used to build code with Dell PowerEdge XR-Series, and the time it takes depends on the project scope, ranging from half an hour to several hours.

What is most valuable?

I appreciate the management tool, iDRAC, in Dell PowerEdge XR-Series. iDRAC is convenient for administrators to use when managing Dell PowerEdge XR-Series.

What needs improvement?

Regarding the weakness of Dell PowerEdge XR-Series, I think the main drawback is that it is more expensive than other servers.

The price of Dell PowerEdge XR-Series is expensive, and there are much cheaper products available than Dell PowerEdge XR-Series.

For how long have I used the solution?

I have used Dell PowerEdge XR-Series for more than two years, possibly three or four years.

What do I think about the scalability of the solution?

Scalability depends on the project with Dell PowerEdge XR-Series. Usually, there are ten engineers needed to deploy Dell PowerEdge XR-Series.

How are customer service and support?

I asked them a question this afternoon regarding Dell PowerEdge XR-Series, and they responded to me very quickly. I would rate the support from Dell related to Dell PowerEdge XR-Series a 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have an HPE server aside from Dell PowerEdge XR-Series, but it is used for AI purposes. I almost use Dell servers as my solution. I am always looking for a better solution than Dell PowerEdge XR-Series.

How was the initial setup?

I deploy Dell PowerEdge XR-Series, and I think it is not hard for me to install Dell PowerEdge XR-Series. I deploy the service on the rack with the supplier using Dell PowerEdge XR-Series.

What about the implementation team?

Dell PowerEdge XR-Series was installed by a third party, which made it convenient for me to install Dell PowerEdge XR-Series.

What's my experience with pricing, setup cost, and licensing?

I am not certain if Dell PowerEdge XR-Series is financially beneficial to use. Recently, I received a quote from Dell, and the price is much cheaper.

Which other solutions did I evaluate?

I used to buy Dell PowerEdge XR-Series service from a third party. Recently, I buy the server from Dell for cheaper.

What other advice do I have?

Security in Dell PowerEdge XR-Series is important. It would be more secure if I could log in to iDRAC with two-factor authentication. RAID configuration in Dell PowerEdge XR-Series is very important.

I tested the throughput of Dell PowerEdge XR-Series with the time command, and it takes considerable time to execute.

I would rate Dell PowerEdge XR-Series a 9 out of 10 in general. If it could be cheaper, Dell PowerEdge XR-Series would receive a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 14, 2026
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reviewer2817090 - PeerSpot reviewer
Sr. Executive Engineer at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Jun 22, 2026
Edge servers have improved AI inspections and keep local workloads running during outages
Pros and Cons
  • "Using Dell PowerEdge XR-Series has helped reduce my total cost of ownership compared to other solutions such as HP or Lenovo, which are servers I have used."
  • "There are many areas to improve in Dell PowerEdge XR-Series."

What is our primary use case?

I am a reseller for Dell PowerEdge XR-Series. As a partner, I have to provide the users and services for Dell PowerEdge XR-Series deployments or any kind of virtualization purpose.

What is most valuable?

The features of Dell PowerEdge XR-Series, especially for edge computing or virtualization purposes that we use, are very valuable. It provides high performance for the servers and uses Xeon processors, supporting modern Intel Xeon Scalable CPUs for demanding workloads including artificial intelligence and analytics, as well as virtualization purposes.

Using Dell PowerEdge XR-Series has affected the overall flexibility of my operations. It enables object detection for artificial intelligence through quality inspection of the servers, identifies any kind of issues arising, provides alerts, and offers troubleshooting guidance and relevant ideas to resolve the issues.

What needs improvement?

There are many areas to improve in Dell PowerEdge XR-Series. Eliminating the single point of failure on the network, such as a traditional setup with cloud or central data center outages that impact production, is important. However, the local workload, vision control, and analytics keep running even if WAN and cloud fail. Improvement is needed to ensure production continuity even during network outages. Additionally, there needs to be a reduction in dependency on remote systems for real-time operations.

For how long have I used the solution?

I have been dealing with Dell PowerEdge XR-Series for the last one and a half months, and I am currently working with the Dell PowerEdge XR11.

What do I think about the stability of the solution?

There is significantly reduced production downtime when using Dell PowerEdge XR-Series, though it operates indirectly. Reliability, local processing, and faster recovery at the edge are available. If any kind of issue or outage occurs with Dell PowerEdge XR-Series servers, these servers are built to protect against heat, dust, vibration, and power fluctuations to safeguard any kind of workload running in production. This provides lower risk of hardware degradation and more stable operations in non-data center conditions. Additionally, it provides no dependency on the cloud and network, operating entirely on-premises.

How are customer service and support?

Dell PowerEdge XR-Series technical support is very capable of providing resolutions for any kind of complex issues arising in production, finding the root cause, and resolving them as soon as possible.

Which solution did I use previously and why did I switch?

Prior to Dell PowerEdge XR-Series, I worked on other solutions to address similar needs, including other versions of Dell PowerEdge servers. I have worked with multiple Dell servers.

How was the initial setup?

The initial setup for Dell Powereducational XR-Series is easy to deploy. It involves setting up a management port IP and data port with the network, mounting to the rack, powering on the servers, and starting the initialization setup. After that, I configure Dell iDRAC for management purposes. If I am using VMware Hyper-V, I install VMware Hyper-V and set up static IP or management IP for management and data access purposes to use VMware Hyper-V or any Windows server setup as needed.

What's my experience with pricing, setup cost, and licensing?

Using Dell PowerEdge XR-Series has helped reduce my total cost of ownership compared to other solutions such as HP or Lenovo, which are servers I have used. Dell is less expensive compared to Lenovo, IBM, or HP.

Which other solutions did I evaluate?

Using Dell PowerEdge XR-Series has helped reduce my total cost of ownership compared to other solutions such as HP or Lenovo, which are servers I have used. Dell is less expensive compared to Lenovo, IBM, or HP.

What other advice do I have?

I find the pricing reasonable for Dell PowerEdge XR-Series. Compared to other vendors, Dell is very cost-effective.

Dell PowerEdge XR-Series will auto-detect and provide the solution if any kind of failure or outage happens in a production environment. It will auto-generate alerts and provide solutions to resolve the issues and find the root cause as soon as possible. This will save more time for the client from the outage or any kind of issue that happened in the production environment. It will be more helpful in the future.

I also have experience with Dell PowerEdge XR-Series.

I have been dealing with Dell PowerEdge XR-Series and have experience with the XR-Series models.

For multiple purposes, I have seen benefits from running artificial intelligence workloads on Dell PowerEdge XR-Series servers. This review receives a rating of positive feedback.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 22, 2026
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Data Center Engineer at a tech consulting company with 5,001-10,000 employees
Real User
Top 20
Dec 8, 2025
Improved data center efficiency has supported long-term AI workloads and reliable performance
Pros and Cons
  • "Dell PowerEdge XR-Series is better compared to other servers and runs more efficiently, with stability and reliability that have been good so far."
  • "Service is a specific aspect that could be improved, but it is nothing bad."

What is our primary use case?

In the data center, Dell PowerEdge XR-Series runs through the router and the switch.Dell PowerEdge XR-Series is beginning to play a role in AI initiatives in the company. The server will be turned over into AI.

Benchmarks are used to measure success with Dell PowerEdge XR-Series. On a scale of one to ten, I would rate it an eight.

What is most valuable?

Dell PowerEdge XR-Series is better compared to other servers. It runs more efficiently.The stability and reliability of Dell PowerEdge XR-Series is good so far.

What needs improvement?

There is always room for improvement. Dell PowerEdge XR-Series is acceptable and will work.

Service is a specific aspect that could be improved, but it is nothing bad. The service is better than bad. It is fine and not bad.

For how long have I used the solution?

I have used Dell PowerEdge XR-Series for the last five and a half years.

What do I think about the stability of the solution?

Overall, I would rate Dell PowerEdge XR-Series a nine. Everything is good, though I do not give a ten because I always want to keep them working.

Which solution did I use previously and why did I switch?

There would not be another server that could get a ten. Dell PowerEdge XR-Series is the best. It still needs more improvement.

What other advice do I have?

Efficiency is key when working, as that is what is needed. On a scale from one to ten, the support for Dell service is eight. Sometimes communication can be better, but overall it is good, though communication sometimes has a little mix-up. I would rate this review a nine overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 8, 2025
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reviewer2842998 - PeerSpot reviewer
Chief Information Officer, Information Technology Office at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
May 19, 2026
Compact servers have boosted forward-deployed operations and reduced unplanned downtime
Pros and Cons
  • "Using these servers has helped to reduce unplanned production downtime."
  • "My assessment of the new Dell PowerEdge servers for energy consumption is that energy consumption is on par with what I've used in the past. I can't say it's been any better or any worse."

What is our primary use case?

My main use cases for Dell PowerEdge XR-Series are for a tactical, forward-deployed situation.

What is most valuable?

The features I like the most about Dell PowerEdge XR-Series include the power inside of the smaller box, which allows us to transport these very easily.

Using these servers has helped to reduce unplanned production downtime.

Using Dell PowerEdge servers has absolutely affected the overall flexibility of my operations and business.

What needs improvement?

For improvement regarding Dell PowerEdge XR-Series, I don't really have anything to add. I know they're going through some generational changes and refreshes, so I'm not up to date on the latest version. If you could make Dell PowerEdge XR-Series a little bit smaller, that would be even better.

For how long have I used the solution?

I have been using Dell PowerEdge XR-Series in my job for about seven to eight years.

What do I think about the stability of the solution?

My assessment of the new Dell PowerEdge servers for energy consumption is that energy consumption is on par with what I've used in the past. I can't say it's been any better or any worse.

What do I think about the scalability of the solution?

My impressions on the impact of Dell PowerEdge XR-Series on the organization's sustainability goals are that the impacts are high.

How are customer service and support?

I would evaluate customer service and tech support as four out of five.

We have a Dell account manager, so everything is good. They are doing their job well.

Which solution did I use previously and why did I switch?

Prior to adopting Dell, I was using Sun Systems and HP to address similar needs, but that was probably 20 years or more ago. I've been with Dell for quite a while.

How was the initial setup?

My experience with pricing, setup, and licensing has been positive.

What was our ROI?

I have seen ROI with Dell PowerEdge XR-Series.

What other advice do I have?

My overall review rating for Dell PowerEdge XR-Series is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
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Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Real User
Jul 24, 2022
Simple to scale, high availability, and top level service and support
Pros and Cons
  • "The scalability of the Dell XR2 Rugged Server is good and easy to do."
  • "Dell XR2 Rugged Server's technology is always on the competitive edge, with the most current technology."
  • "Dell XR2 Rugged Server could improve if there was more customization allowed."

What is our primary use case?

We use Dell XR2 Rugged Server mostly for application hosting and corporate application.

What needs improvement?

Dell XR2 Rugged Server could improve if there was more customization allowed.

For how long have I used the solution?

I have been using Dell XR2 Rugged Server for approximately 10 years.

What do I think about the stability of the solution?

The stability of the Dell XR2 Rugged Server is good, their parts are reliable.

What do I think about the scalability of the solution?

The scalability of the Dell XR2 Rugged Server is good and easy to do.

We have approximately 1,000 people using this solution in my company.

How are customer service and support?

The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are highly responsive.

How was the initial setup?

The setup of the Dell XR2 Rugged Server is simple and straightforward.

What about the implementation team?

The maintenance of the Dell XR2 Rugged Server is very little.

What's my experience with pricing, setup cost, and licensing?

The price of one Dell XR2 Rugged Server is approximately $10,000.

What other advice do I have?

Dell XR2 Rugged Server's technology is always on the competitive edge, with the most current technology. They have proven reliability. If you're looking for a mission-critical system and support is important to you, then this is something a solution you should consider.

I rate Dell XR2 Rugged Server a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1000659 - PeerSpot reviewer
CEO at a tech vendor with 11-50 employees
Real User
Dec 2, 2021
Provides GPU compatibility; great storage and the disc performance in terms of IOPS
Pros and Cons
  • "The storage and the disc performance in terms of IOPS is great because of the RAID card which is built-in."
  • "It lacks a modular option to expand to a 16-bay system."
  • "One of our issues is that we currently have an eight-bay system. I'd like to migrate to a 16-bay system, but there isn't a modular option available."

What is our primary use case?

We are customers of Dell and I'm the CEO of the company. 

What is most valuable?

The storage and the disc performance in terms of IOPS is great because of the RAID card which is built-in. The other valuable element of the product is the GPU compatibility which provides us with great graphical performance in the virtual desktops. That aspect is usually a challenge in other solutions. 

What needs improvement?

One of our issues is that we currently have an eight-bay system. I'd like to migrate to a 16-bay system, but there isn't a modular option available. I'd also like to see upgrade options on the storage cards, which would be helpful. In terms of additional features, I think options for improving cryptographic performance would be great. It may not be a global end-user requirement, but that's something that we would expect to see.

For how long have I used the solution?

I've been using this solution for over five years. 

What do I think about the stability of the solution?

The solution is very stable, we haven't had any downtime in five years. 

What do I think about the scalability of the solution?

The solution is scalable to a degree but now we feel the need to scale to 16 bays which means we also need the storage RAID controller to be scalable.

How are customer service and support?

The technical support is excellent, including the remote support. The Dell support team utilizes some really good sophisticated tools to provide remote support. We sometimes required their help to configure and understand certain parameters to fine tune the performance.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable and that's part of the reason I went with Dell. The cost was around 40% less than what we were offered by the resellers. 

What other advice do I have?

My recommendation would be to go through the complete server configuration documents and the manual. Ascertain clearly your use case and from there you can really leverage the performance and scalability benefits.

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free Dell PowerEdge XR-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Dell PowerEdge XR-Series Report and get advice and tips from experienced pros sharing their opinions.