Dell PowerScale (Isilon) Reviews

I am an administrator for Isilon in India. It provides storage to end users who develop their tasks and use it for simulation purposes, keeping their data isolated.

I use Dell PowerScale (Isilon) to store and share data across different locations according to project-wise needs, which helps in cost savings related to power and in-house rack space.

The solution allows me to use SSMDS to store data for end users and share it within different locations. The feature of data shuffling between locations is notably useful. Dell PowerScale helps in saving costs related to power and rack space, reducing physical hardware from over one hundred to twenty-nine chassis.

Dell's customer service needs improvement. Specifically, hardware failures under warranty should be addressed within the promised timeline. I face difficulty in tracing and finding the right support team due to time zone differences, which is problematic.

I have been working with Dell PowerScale Isilon for eight years now.

Dell PowerScale is highly scalable, as evidenced by the reduced physical hardware and the efficient use of rack space.

I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an area that needs significant improvement.

Neutral

The setup is easy because of previous configurations and knowledge in this area. I would rate it nine on a scale of one to ten, with ten being very easy.

Dell PowerScale is user-friendly and beneficial for businesses, provided they understand the enabled features and subscriptions. I would give it an overall rating of nine out of ten.

My main use case for Dell PowerScale (Isilon) is storage. I use it for NAS storage. I can outline that there's no specific use case for the organization, as it's regular storage for all users.

I buy Dell PowerScale (Isilon) because of the price, service, and technology. The technology that is particularly good for my company is that I have two Dell PowerScale (Isilon) systems in two sites, and I use replication between them with Superna software, which is a third-party Dell technology.

Sometimes, it takes too long to set up everything. That's something I would want them to improve. The main challenge I face with it now is that my team is accustomed to using other vendors, and when I try to use Dell technology, it's difficult for them to use something new.

I have been using Dell PowerScale (Isilon) for seven years.

I would evaluate the customer service from Dell as pretty good. The Indian support is not cooperative, and we ask to move to European support.

Positive

The experience of pricing, licensing, and setup costs is good. I have an account manager, a good account manager that helped me with all the maintenance, other requirements, and troubleshooting problems.

I have seen return on investment already, and it's a good ROI.

The cost is competitive with other vendors such as HP. I always compare prices between two vendors, and they are good in this situation.

Dell PowerScale (Isilon) does not play a role in my organization's AI initiative. I have not supported features or aspects such as AI-driven data insight, automation, or advanced workloads; it's just storage. The size of my company is 10,000 users and approximately 1,000 servers. 

I would rate Dell PowerScale (Isilon) eight out of ten.

Dell PowerScale (Isilon) is used as a NAS in our Media Asset Management system, which was the first one, and we have another that covers the graphics computing department, serving different departments, but the main idea is as production storage.

We use AI but primarily from cloud providers, as we don't utilize our Dell PowerScale (Isilon) on-premise storage for AI demands; when we have workloads using AI, we use AWS or other providers, while our main purpose for Dell PowerScale (Isilon) is to manage video files for editing in our production system.

Dell PowerScale (Isilon) has powerful security, which makes it a very reliable storage solution for our content, and also the support and observability of our system; the call home feature is fantastic because when it presents an issue, Dell automatically opens a ticket regarding any warnings or alerts, allowing us to have a complete view of our system's health.

We have daily reports delivered by email regarding network performance and client actions, showing if our storage has presented some issues; fortunately, we don't have many performance issues since if something goes wrong, our customers contact us, and thankfully, Dell PowerScale (Isilon) has never presented an issue in production, confirming its reliability.

We realized significant improvements by consolidating various silos that previously did not communicate well, drastically enhancing time and cost efficiency, although I cannot quantify a specific number at this moment.

Regarding areas for improvement in Dell PowerScale (Isilon), I currently cannot recall any particular feature needing enhancement since it has undergone many improvements over the past ten years, including advancements in file filters and extensions; if needed, I can check with my colleagues, but they do not seem to remember any points for now.

I have been using Dell PowerScale (Isilon) since 2017, having had two models; I started with the Isilon X410, and after that, I made a tech refresh with the All-Flash PowerScale H700 model, so it has been nine years I have been using it.

In terms of stability, I would rate it a nine out of ten since I have never experienced significant issues.

Dell PowerScale (Isilon) is a scalable solution for our business, and I would rate its scalability similarly at eight out of ten due to its ease of scaling.

I would rate Dell's technical support an eight out of ten, reflecting my overall satisfaction.

Positive

The deployment was initially challenging due to a lack of familiarity with the product, but after the tech refresh two years ago, the subsequent implementation was much smoother, especially thanks to helpful technical and administrative training I received.

The first implementation took nearly three weeks to one month due to numerous discussions and technical configurations, as our biggest system has 28 nodes from Dell PowerScale (Isilon).

My role with Dell PowerScale (Isilon) is as a technical supervisor, where I manage the system along with my team, which is responsible for a lot of access rules and the rights to access, and we do manage it accordingly.

I cannot provide a specific percentage for the return on investment from Dell PowerScale (Isilon); however, we realized significant improvements by consolidating various silos that previously did not communicate well, drastically enhancing time and cost efficiency, although I cannot quantify a specific number at this moment.

I find Dell PowerScale (Isilon) to be cost-efficient, as we use it today with APEX, with some specific volume contracted, and this approach has been beneficial for us, with costs aligning well with what it delivers, making it a fair price for a powerful tool that meets all our needs.

We have tried NetApp in a node storage context and Facilis TerraBlock, but neither was ideal for us; we also worked with legacy systems such as Avid ISIS; overall, we have established that Dell PowerScale (Isilon) is our primary choice due to validation from our Media Asset Management software, which preferred Dell for its features.

My advice for others considering Dell PowerScale (Isilon) is to ensure all requirements are met and to consult with the Dell team to address any potential issues; it is a trustworthy product without concerns, and understanding the configuration options is crucial since it offers various types, so discussing needs with a Dell specialist is beneficial.

I would recommend Dell PowerScale (Isilon) without hesitation.

To achieve a rating of ten, perhaps the pricing could see improvement, suggesting it might be that aspect of the offering that needs some adjustment. My overall review rating for this product is eight out of ten.

The use case for Dell PowerScale (Isilon) is for most applications, including policy management, end user needs, file management, forensics extraction, analysis, smartphones, and media applications.

The benefit to our organization from using Dell PowerScale (Isilon) is that we can execute our jobs and activities effectively because we have the necessary capacity. With this latest technology, we can execute our activities in a better form.

The most helpful feature of Dell PowerScale (Isilon) is the integration with ECS, now called ObjectScale, because we can implement Tier functionality. This allows us to move data between hot areas and cold storage areas, which is a very good resource for us.

I would make Dell PowerScale (Isilon) better by improving SmartSync in the graphical user interface. Currently, everything has to be done through the command line, and I prefer having a graphical interface.

I have been using Dell PowerScale (Isilon) for six months.

I find Dell PowerScale (Isilon) to be very stable and reliable. We have not had any problems in six months.

Dell PowerScale (Isilon) does grow with our business needs. We currently have Isilon, and with the purchase of Dell PowerScale (Isilon), we can expand our environment significantly. It is very scalable.

I have not used customer service and support for Dell PowerScale (Isilon) yet, but I don't anticipate that we will have any problems.

On a scale of one to ten, with one being worst and ten being best, I would rate Dell PowerScale (Isilon) a ten. It is perfect.

We were looking at getting a solution in for storage. I have worked with storage before, and I have worked with parallel storage systems more than NAS appliances.

I have worked with Lustre, PowerScale, and NetApp as well. I would describe myself more as a user of NetApp and PowerScale. I work with customers who work with Dell PowerScale (Isilon).

We are a consultancy firm, so we also partner with Dell and we deploy and deliver AI solutions, and Dell PowerScale (Isilon) sits underneath those. This makes it very important to our operations.

The top three valuable features for me are the redundancy, reliability, and mixed NFS and Samba share, SMB sharing.

We use a tool called IOR, which measures the IOPS and the throughput for very tailored and specific I/O scenarios. This allows you to test it under different conditions.

Dell PowerScale (Isilon) is brilliant for scalability and really, really good in that regard. They are adding new features all the time, which I have not used yet, but they are adding RDMA technology. This provides really low-latency connections between the clients and the machine itself, which is really good for AI-type workloads as well.

The product is feature rich.

I have been using Dell PowerScale (Isilon) for approximately ten years.

I have experience with others. No switching involved.

Dell PowerScale (Isilon)  is very expensive compared to NetApp and compared to Nutanix as well.

The flash arrays, which are important for high-performance computing and AI initiatives, would be overpriced compared to some of their competitors.

Product support is great. There are definitely some challenges on deployment. Find a good partner to perform the deployment or be prepared to invest some time into the deployment. 

In using or managing Dell PowerScale (Isilon), I have two roles: one is part of the decision-making process for deploying it, and the second is in our go-to-market with Dell, as far as integrating our two products.

Dell PowerScale (Isilon) has supported growth or operational success for a company such as mine because we are still in the early stages of deployment and from an integration go-to-market perspective. Due to the strategic nature of our two companies and our products, it is going well, and we are seeing growth in that area.

My main use cases for Dell PowerScale (Isilon) are as a data storage environment, where Wasabi fits as a long-term retention target.

The features of Dell PowerScale (Isilon) that I prefer the most include some of the newer technologies that are on it, which would include SmartSync and the ability for the data mover to continue to make incremental changes.

Dell PowerScale (Isilon) has features that specifically cater to the needs of small and medium organizations. Primarily, our performance is what caters to those needs.

Dell PowerScale (Isilon) scales greatly with the growing needs of my company.

Dell PowerScale (Isilon) can be improved by enhancing the ability for more native data mover technologies that offer security and resiliency features.

I have been using Dell PowerScale (Isilon) for four years.

My experience with customer service and technical support has been challenging. The reason is that it is difficult to find subject matter experts around the solution.

I'm still having those support issues; it is a challenge to get competent support around the issues we have.

Positive

My experience with the pricing, the setup costs, and licensing of Dell PowerScale (Isilon) is that pricing is decent, but licensing is a challenge.

From my point of view, I cannot think of anything that is the biggest return on investment when using Dell PowerScale (Isilon).

I understand that we are still in the early stages regarding metrics that we have found out while using Dell PowerScale (Isilon), such as improvements or anything that has been significant.

Currently, Dell PowerScale (Isilon) does not play a role in my company's AI initiatives, but we are looking at it being part of an overall AI workflow, particularly where AI workloads and migrating data into Dell PowerScale (Isilon) and then Dell PowerScale (Isilon) migrating come into play.

The advice I would give to other companies that are considering Dell PowerScale (Isilon) is that I would recommend it as a product, as a technology, and as a solution. I rated this review an eight out of ten.

Our organization uses Dell PowerScale (Isilon) specifically for use cases in the nanotechnology field.

What I find most valuable about Dell PowerScale (Isilon) is that we are currently focusing on AI applications, for which we need fast storage, faster GPU, faster nodes, and so on. In our AI initiatives, Dell PowerScale (Isilon) plays a significant role in data analysis, data fusion; principally, it is involved in data analysis, data extraction, and statistical analysis.

We see room for improvement in Dell PowerScale (Isilon) because we need personnel to effectively utilize all our infrastructure; it's not easy to find skilled people to work on AI and data analysis.

I have been using Dell PowerScale (Isilon) for seven years.

The product has been stable since the implementation of Dell PowerScale (Isilon).

I would rate the technical support by Dell as excellent; I'm very happy with Dell support.

Positive

Before choosing Dell PowerScale (Isilon), we generally evaluate instrumentation that we already have skills to manage. Before Dell PowerScale (Isilon), we used the same product; generally, every five years, we try to change something because it's important for us to have the skill to manage all our infrastructure, which is not easy.

We considered performance and cost when selecting Dell PowerScale (Isilon) over other solutions.

We got help from consultants; typically, we place a bid where we request both infrastructure and consultants together.

The cost of Dell PowerScale (Isilon) is important, but we have public projects that allow us to apply for funding to update our infrastructure.

We have very satisfactory experiences with Dell products, and we can also evaluate other products for integration. For example, for backup, we can evaluate options such as the Veeam solution.

I think the pricing of Dell PowerScale (Isilon) is reasonable, but I don't clearly understand the full details. 

I would rate Dell PowerScale (Isilon) as a product a ten out of ten.

Dell PowerScale helps us manage a variety of unstructured data for healthcare and manufacturing clients. This allows the data to be stored and accessed by different types of systems like system-to-system access and user-to-system access. Dell PowerScale helps the data make sense in environments where we are also managing the data engine portion for our customers. We are able to use different Dell technologies for moving and saving data. Dell PowerScale is the best option for cost based on the environment.

We initially deployed PowerScale on-prem and then started to take advantage of the cloud but the cost became a factor. The customers feel more confident with the on-prem deployment.

Our customers have seen improvement in performance, space, and flexibility for growth and management of data protection through snapshots and other systems.

The AI models are something we are looking forward to trying but are not there yet. The algorithms are specific to each company and their industry. One of the most important things is the data localization. Many scenarios require the project data traffic to be close to where it is generated and read. A lot of interaction is between users and systems. So data localization is one of the most important things in terms of using the data algorithm.

We don't need to manage our PowerScale and run its storage from any location yet but it is something that is coming for sure because several customers have centralized data in main data centers. But in different locations across the globe. So this is going to be a topic. I think that through the different functionalities that the Dell platform can grant, it will be a great player.

When it comes to the flexibility for supporting various data workloads while protecting them, the combination of PowerScale and PPDM and all the other components of the data protection solution right now is key. So the automatic integration between the products is one of the killer features of the solution itself.

PowerScale helped us to reduce data silos. This has simplified the management of large data environments in terms of scalability and management instead of having a different solution for the right reports to see how the data evolves and how to better manage them. PowerScale can do that in combination with the other components of the ecosystem.

In terms of risk reduction, We need to mention the data management and the recovery part, So of course, the integration with the data domain is key. The fact that we can rely on these functions, and the fact that we also manage different customers, and possess the recovery plans and tests that can prove the solution is working.

Dell PowerScale includes a wealth of features that are important from a security and recovery perspective. 

Dell PowerScale can improve on its multi-tenant part because as a service provider, we have bigger clusters in data centers where we can serve multiple customers and grant them dedicated management points and automation features that can be managed in a multi-tenant environment.

I have been using Dell PowerScale for a few years.

Dell PowerScale is stable.

The scalability depends on the policy and data retention plan that is in place. The fact that we can easily upgrade the platform by moving to different versions is key.

One of the key points for our partnership with Dell is the great support and human interaction. Not only for the setup but also the visibility into the vulnerabilities, new features, and the ease of access to data and information about how the platform is evolving.

Positive

We use multi-vendor storage but Dell is one of our key partners. The pros are the fact that all the different technologies in the Dell ecosystem are integrated using themselves, and the fact that we can have the server resiliency integrated, the CAB solution that is integrated, and that, of course, is working very well in terms of performance. The other vendors propose similar solutions but in terms of integration and liability, they are not the same as Dell. We have different solutions because there are different needs of different customers, and we consider that they may have previously purchased different hardware.

PowerScale falls behind some of the competition in terms of automation. There are new players like VAST Data who started a company with an API-first approach which facilitates better automation.   

We use the TNA approach which is a great opportunity for us to better manage the licenses based on how much consumption is available for the different customers so we can use that approach and scalability. Overall, the experience is good, and this is why we are progressing in our partnership. 

I would rate Dell PowerScale nine out of ten.

We manage 40 petabytes of data in different customer environments.

Just like with AI, we are adopting containerized solutions, the fact that we are a managed service provider, of course. This is a different scenario from other customers because there are customers who are not yet into containerized applications. they are slowly transforming their platform and their support. Of course, containers are coming and in those scenarios, PowerFlex is a better option.

I believe in a hybrid approach, mainly because we've seen several customers that have workloads where data flows to user protection centers. So the data needs to be analyzed on proximity infrastructure. This is the reason why I strongly believe that hybrid will progress. For some companies, a full cloud approach may work but not for all of them.

The key factors for driving our decision-making process when it comes to selecting a cloud, on-prem, or hybrid environment for our enterprise applications are, where the data needs to be accessed, and scalability to adapt to different demands we may have. It depends on the different types of industries that we are serving. We will have our own data centers. But we will have to scale using the hyperscaler in order to be flexible in terms of data movement and also flexible in terms of preparation of the infrastructure. The speed we can achieve on hyperscalers is different than the speed we can achieve on-premises.