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Paolo Corecco - PeerSpot reviewer
Solution Consultant at Swisscom
Real User
Reliable, good support, and integrates well
Pros and Cons
  • "The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol."
  • "Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."

What is most valuable?

The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol.

What needs improvement?

Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything.

In an upcoming release, the solution should have security features embedded, not external software.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for approximately nine years.

What do I think about the stability of the solution?

Dell PowerScale (Isilon) is a reliable solution.

Buyer's Guide
Dell PowerScale (Isilon)
May 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Dell PowerScale (Isilon) is scalable. It is easy to expand capacity.

Most of our customers are enterprise-sized companies and the solution is suitable only for companies with a lot of data. For example, you can have a start-up company dealing with a large amount of data, but only have 10 people working on it. In this case, you will need a solution with this capability.

How are customer service and support?

I am satisfied with the support.

How was the initial setup?

If you have used the solution previously then the initial setup of Dell PowerScale (Isilon) is easy, if not then it is difficult. If you have good planning and preparation then the implementation can take two to three days.

What about the implementation team?

We do the implementation of this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerScale (Isilon) is reasonable.

What other advice do I have?

My advice to others is they should work with a provider that knows the solution well and the features in order to implement it correctly.

This is a good solution but it is not always the best choice, it depends on the use case.

I rate Dell PowerScale (Isilon) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Data Manager at Poninfo
Real User
Top 20
Great for handling big data, offers scalability, and ensures data security
Pros and Cons
  • "The guaranteed performance, combined with the scalability through its scale-out capability, makes it an excellent choice."
  • "There is room for improvement in its handling of object storage."

What is our primary use case?

I rely on Dell PowerScale to manage and store manufacturing data from NES systems. It is great for handling big data, offers scalability, and ensures data security, simplifying the storage and retrieval of manufacturing information.

What is most valuable?

The most valuable features of Dell PowerScale for its reliable performance and stability. The guaranteed performance, combined with the scalability through its scale-out capability, makes it an excellent choice. It is a top pick for my customers due to these qualities.

What needs improvement?

There is room for improvement in its handling of object storage. While it excels in managing file systems, enhancing features for more efficient handling of objects could make it even better, ensuring faster and smoother operations.

For how long have I used the solution?

I have been working with Dell PowerScale for ten years.

How are customer service and support?

The technical support is very good. They are quite helpful.

How was the initial setup?

The installation is quite simple and the deployment takes only a few hours. In my organization, we have a total of 26 system engineers, and among them, 11 are trained to handle Dell PowerScale. These engineers are responsible for installing, maintaining, and providing support for the product. We conduct maintenance regularly, typically with a focus on remote support, offering 24/7 assistance. For on-site support, our goal is to respond within four hours.

What's my experience with pricing, setup cost, and licensing?

While customers often perceive it as expensive, I find that considering its functions and performance, Dell PowerScale is reasonably priced. I would rate it as a five out of ten in terms of costliness. In addition to the standard licensing fee, there are extra costs for services and additional solutions with Dell PowerScale. Services like maintenance and support may incur charges. Sub-solutions such as CloudIQ are also additional and may be charged based on usage or quota.

What other advice do I have?

I would highly recommend Dell PowerScale to others. Overall, I would rate it as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
May 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
JIM PLOURDE - PeerSpot reviewer
Storage Engineer at a insurance company with 5,001-10,000 employees
Real User
Top 20
This solution is a complete package that is great with unstructured data storage
Pros and Cons
  • "Its most valuable feature is the DR capabilities replication."
  • "I would like to see increased reporting and statistics functionalities."

What is our primary use case?

We use the solution for unstructured data storage.

How has it helped my organization?

The solution has centralized file storage at the scale it does that.

What is most valuable?

The solution is a complete package, but its most valuable feature is the DR capabilities replication.

What needs improvement?

I would like to see PowerScale become a multi-site active-active solution. I would like to see increased reporting and statistics functionalities.

For how long have I used the solution?

I've used the solution for at least six years now.

What do I think about the stability of the solution?

Based on the last three years, I rate the solution's stability a nine out of ten. The stability has been very good.

What do I think about the scalability of the solution?

I rate PowerScale's scalability an eight out of ten.

Which solution did I use previously and why did I switch?

Before PowerScale, I more or less just used Windows file servers.

How was the initial setup?

The initial setup is moderately easy.

What was our ROI?

I have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Our company finds the pricing high, but it decreases over time.

Which other solutions did I evaluate?

We looked at NetApp.

What other advice do I have?

My advice before choosing PowerScale is to take training up front on it because it has a lot of capabilities. Do some good training before you try to deploy it. I rate PowerScale an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mitch Leigh - PeerSpot reviewer
Senior System Engineer at Cincinnati children's hospital
Real User
Data storage and management system that offers reliability and the ability to share data across multiple channels
Pros and Cons
  • "PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually."
  • "Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file."

What is our primary use case?

We use this solution to facilitate sharing data access across multiple platforms. We are a children's hospital and have a lot of PHI data that is critical to keep secure. 

How has it helped my organization?

One of the benefits that we have seen from our research department is quotas and chargeback. They are able to control costs based on the projects that they're given and the grants that they receive from the state and federal levels. They are able to track the quotas and chargebacks, which is made possible through Isilon.

Implementing Isilon has removed the previous silos that existed between different teams. Everyone has been able to virtually separate their resources, but still store them physically on the same box.

PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually.

Isilon also makes it possible to delete large amounts of data and fix active directory permissions. Previously, we would have to create scripts and run them manually. It also reduced our risk of data loss and gave us the ability to recover from snapshots and replicated data.

What is most valuable?

We have data that is accessed from multiple OS from different models and in departments in our company. The ability to serve up that data to all those different platforms is very useful.

One of the best features of Isilon is its reliable performance and ability to report on its performance. Reliability is really important in our environment, with a 24/7 shop that serves patients. In many instances, data access is critical.

Prior to Isilon, we had to access data from multiple different platforms. This solution offers unified storage and the ability to consolidate and migrate data which was a big step forward. It allowed us to cut costs by eliminating multiple platforms, putting it all on one array.

What needs improvement?

Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file.

For how long have I used the solution?

I have used this solution for eight years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This solution's scalability in an on-premise environment is impressive. We continue to throw large workloads at it and performance has been pretty stable. It has multiple nodes, which is useful when we have outages or code upgrades. We're still able to perform those without interruption of service.

How are customer service and support?

The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We are able to open tickets online instead of spending hours on the phone, no matter what day or time. The only challenge we sometimes experience is a language barrier. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for this solution is complex. The F900 uses Dell PowerEdge Servers instead of the traditional nodes. We needed to disable memory allocation features on those servers. When we did that, with EMC support, it brought the cluster down and it was down for a couple of weeks. 

The deployment involved a storage analyst, data center analyst, and EMC staff. The data center analyst handled the power requirements and cabling requirements. There are 15,000 users across multiple sites. 

This solution requires three people to handle maintenance. Maintenance requires verifying whether jobs are successful, identifying failures, and ensuring that replication is occurring correctly.  We do regular creation and deletion of shares, files, and folders.

What was our ROI?

We are able to better handle and reign in budgets by making departments responsible for the data that they are consuming for the grants that they get. The deduplication of data has freed up some of the storage costs that we've traditionally experienced. Some of the newer technology allows us to store more data on less equipment, which means that we're using less footprint in our data center.

What's my experience with pricing, setup cost, and licensing?

This solution is priced slightly higher than others on the market but does offer good quality. With this solution's data reduction and compression, we were able to purchase less. Costs have dropped because of the data rate of compression and deduplication.

Which other solutions did I evaluate?

We evaluated Pure Storage but their support was unreliable. We need fast and reliable support, and EMC has always proven that when we have an outage, they're there to help us.

What other advice do I have?

The user interface is very simple to use. Support is critical when deploying this solution. When we were deploying the F900, there were a lot of problems that were beyond our scope. We frequently needed to touch base with system engineers from EMC. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jeff Caffey - PeerSpot reviewer
Solutions Architect / Systems Engineer at Unique Digital, Inc.
Real User
Top 10
Provides good flexibility and stores all our unstructured data
Pros and Cons
  • "The solution's most valuable features are scalability and flexibility."
  • "Dell PowerScale (Isilon) is a little bit pricey, and its pricing could be improved."

What is our primary use case?

We use the solution to store all our unstructured data.

What is most valuable?

The solution's most valuable features are scalability and flexibility. It allows us to scale storage capacity without downtime.

What needs improvement?

Dell PowerScale (Isilon) is a little bit pricey, and its pricing could be improved.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for two years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Around 30,000 users use the solution daily in our organization.

I rate the solution’s scalability ten out of ten.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.

What about the implementation team?

The solution's deployment process is pretty extensive. It has a dedicated back-end network and then connects to the data center network on the front end. The solution can be deployed in a few days. Dell services did the deployment for us.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing cost varies based on capacity and performance requirements.

What other advice do I have?

I am using the latest version of the solution. We partner with many third-party software products that can be used for different types of data replication. I would have users analyze their data and put as much of it on Dell PowerScale (Isilon) as they can. The solution stores all the unstructured data related to all my projects. It's the core of our data center.

Overall, I rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AdityaKumar3 - PeerSpot reviewer
Working Student at HELLA
Real User
Top 20
Comes with good performance but improvement is needed in CLI and search options
Pros and Cons
  • "Dell PowerScale's performance is good."
  • "The product needs to improve CLI since commands are complex. The search option is also difficult since you must give the full path."

What is our primary use case?

We use the solution for NFS. 

What is most valuable?

Dell PowerScale's performance is good. 

What needs improvement?

The product needs to improve CLI since commands are complex. The search option is also difficult since you must give the full path. 

For how long have I used the solution?

I have been using the product for more than three years. 

What do I think about the stability of the solution?

Dell PowerScale is stable. 

What do I think about the scalability of the solution?

My company has more than 1000 users for the solution, and it is scalable. 

How are customer service and support?

Dell PowerScale's support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Dell PowerScale's deployment is complex. 

What other advice do I have?

I rate Dell PowerScale a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
YannisAlexandris - PeerSpot reviewer
Senior Technical Consultant at Amplus
Reseller
Top 10
Addresses the customer's need for a global rather than discrete file system

What is our primary use case?

We use the solution to organize the data structure. Some of its applications are geared towards companies in the oil and gas sector. For instance, it supports SIP solutions that conduct scanning and comprehensive Seismographic analysis. Additionally, other customers include broadcast companies with vast historical assets. Essentially, they aim to manage their content libraries efficiently. It primarily focuses on data management and storage solutions.

How has it helped my organization?

PowerScale addresses the customer's need for a global rather than discrete file system. It resolves performance issues and offers comprehensive support. PowerScale needs more expansion regarding solutions such as HSM or integration with tape libraries.

What is most valuable?

Dell has pairing and utilizes optical services within the same infrastructure. This means utilizing services from the same infrastructure for internal file system needs and providing access to the public.

What needs improvement?

The solution should improve its pricing and features.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) as a consultant and reseller for seven years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable and is suitable for enterprise customers.

How are customer service and support?

Support is very good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

IBM is cheaper than Dell PowerScale.

What other advice do I have?

The maintenance depends on the time you are willing to invest in learning about the platform. It varies for each individual, and if you have people eager to learn, it can make a significant difference.

IBM built its sources of disk management which control costs. They don't rely on purchasing from vendors. For example, Dell PowerScale doesn't manufacture the disks; instead, they source them from suppliers or engage in patching. They do not produce the disks themselves; they procure them.

IBM can utilize gateways that offer a similar file system to PowerScale. These gateways provide both block storage and file services. This is different from PowerScale because when purchasing PowerScale, you acquire building blocks including CPU and memory. This configuration lacks the flexibility to adapt to various infrastructures. While this setup can be configured, it may pose limitations.

You can customize security settings within the tool, including access and file-level permissions. This focuses on enabling 'write once' capabilities, making it challenging to alter data without appropriate authorization. It would be impossible to tamper with unless an individual gains access by obtaining administrator credentials.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1852572 - PeerSpot reviewer
Sr. Storage Engineer at a legal firm with 201-500 employees
Real User
Flexible, handles data growth well, and the scalability is great
Pros and Cons
  • "Its scalability has been huge for us."
  • "We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one."

What is our primary use case?

We have massive unstructured data. It's only used to keep up with our data growth.

How has it helped my organization?

Its scalability has been huge for us. Before that, we were using Windows File Servers and there were a lot of labor-intensive log-on activities to build all those servers. With Isilon, we just add nodes and grow capacity. We realized those benefits as soon as we had Isilon online.

What is most valuable?

We love the scalability with OneFS. It is a one-file system that just grows. It is able to keep up with our massive data and ingestion.

We don't use applications on Isilon, however, it manages the growth of our data and structured data.

The solution's flexibility for supporting various data workloads while keeping them protected is okay. It does the job. I didn't really think about it in terms of protection with its resiliency and its ability to grow.

It's important that PowerScale helps us secure data from cyber attacks, however, budgets control everything we do, so we can only use it as far as what our budget allows.

What needs improvement?

We lost our technical sales reps about two years ago. We haven't gotten one assigned to us and we'd love to have one.

We would like to see both performance and security improvements which are in all of the releases. We haven't leveraged S3 yet, however, at some point we're going to leverage S3. We're working towards the 9.0 releases. Therefore, we'd like to see some improvements in the protocols. 

For how long have I used the solution?

I've been using the solution for five or six years.

What do I think about the stability of the solution?

OneFS seems very stable. I just wish support would get a little better. I realize with COVID 19 it's been hard to keep people.

What do I think about the scalability of the solution?

The scalability is awesome, this is why we have it. 

There are challenges when providing economies of scale for a large cluster, however, it's nothing. It's hard to quantify that because it is just a cluster, but we've been pleased with the scalability overall.

How are customer service and support?

In the past year, it hasn't been as great. They seem to just follow KBS. Prior to that, they were awesome. I'm hoping they get it together.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We just used Windows File Servers before Isilon. We didn't have any NAS to speak of. We might have used NetApp, however, that's not a scalable solution. We evaluated others and we chose Isilon.

How was the initial setup?

It is very straightforward. It's a little complicated setting up, however, other than that, you just allocate file shares and maintain security patches, and management is easy. It's pretty similar to other systems. It's very straightforward once it's set up.

I deployed it myself. My implementation strategy was to just do it. I have a template that I modify for every deployment and I rack it a certain way so that we can manage the backend cabling, which is a really big deal. I rack it, set it up, and configure it.

We have it in our major data centers, including Seattle, San Francisco, and Phoenix. I do all the maintenance which includes dealing with failed hard drives. There are always errors popping up. I'm just keeping ahead of all the little things that come up, engaging with support, and so forth.

What about the implementation team?

I did not use an integrator, reseller, or consultant for the deployment. I did it myself. 

What was our ROI?

We have seen an ROI. For example, we don't build Windows File Servers anymore and that eliminates that labor. We have massive data growth and it helps us keep up with adding nodes. However, we have no quantitative numbers for that to share.

What's my experience with pricing, setup cost, and licensing?

The pricing seems reasonable to me. We always evaluate new storage platforms and we've stuck with Isilon.

The costs involved purchasing the hardware licensing and extending maintenance. However, that's with every product.

What other advice do I have?

We haven't really looked into PowerScale's cybersecurity, including its ransomware protection.

We have some Gen 5 and Gen 6 nodes, and we have five clusters. We just purchased the newer Gen 6, A3000, and H700 nodes in our Phoenix data center.

I'd rate the solution nine out of ten. If there was better support I'd give it ten out of ten.

It's an awesome product. I'd advise others to evaluate all the products and just pick the one that's best for them.

Things are in the details and I've always paid attention to that, however, you have got to handle deployment carefully and think ahead to what could go wrong. If you do that, everything will be fine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.