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reviewer1061193 - PeerSpot reviewer
Lead Infrastructure Architect at a transportation company with 10,001+ employees
Real User
Flexible and helps reduce risks with good cyber security
Pros and Cons
  • "Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center."
  • "If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal."

What is our primary use case?

The solution provides file-based access for everyone. It's a simplified platform for user-based access to files. It's also very simple to do data center replication for disaster recovery with Isilon.

How has it helped my organization?

It's hard to think back to the beginning when we actually got it and how it helped us improve. Of course, it is leaps and bounds over any Windows-based file share that may have existed back in the early 2000s. However, it's really helped engineers manage and maintain it. It's a very simple platform to work with.

What is most valuable?

The file-based dumping for SQL backups is great. We use that fairly heavily, especially with the flash-based nodes on Isilon. It's been our go-to platform for user-based file access.

The solution's flexibility for supporting various data workloads while keeping them protected is great. We integrate and have Avamar-based backups with Isilon. The protection is great.

Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center.

Cyber security, including ransom protection, is good. We haven't really leveraged a lot of those features as we should. We know that they're there and we work with our partners to help us implement those pieces for us.

The impact PowerScale has had on our organization's storage efficiency is positive. It's tough to talk about efficiency, as we love using it and we dump everything into it. What it retains gives us a great DD compression on the array. We find ourselves overusing it, however, we do have it plugged into Cloud IQ. That helps us with alerts to let us know when we're getting close to our thresholds for capacity.

PowerScale has helped us free up our employees' time to focus on other business priorities. They're not spending a lot of their time managing user files. Everything's managed from the array itself.

PowerScale helped reduce our overall risk. It helped us reduce our overall risk mainly due to the fact that we're replicating between data centers. We don't have to worry about a single point of failure within our data center. I can check on the health of our arrays really at any time with CloudIQ, and everybody sleeps better at night.

What needs improvement?

If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal. They have immutable snaps that they can leverage, however, it would be nice to have something folded in with CyberSense where we could detect points in time when we need to do recovery for anything that may be compromised.

Buyer's Guide
Dell PowerScale (Isilon)
May 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

For how long have I used the solution?

We've had Isilon for many generations. I'd say we've used it for the last eight to ten years.

What do I think about the stability of the solution?

We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address. We're still waiting on a resolution for that, but that's really been our only issue with the stack that we have.

How are customer service and support?

We haven't had any issues with technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In terms of what we used before, I can't remember that far back. If we did it was probably some sort of Windows-based file share that was all manual controls. It's hard to compare what we used in the past as we did not switch from another vendor.

How was the initial setup?

I was not directly involved with the initial development of the solution. My involvement was just the management of the storage engineers managing the system. We like to keep everything in the Dell ecosystem so it was easy enough for us to turn it over to the storage engineers.

It wasn't complex at all. Even the upgrades and controllers that we've done have been pretty straightforward, however, we've got two guys today that manage the environment.

It's deployed across two data centers.

The solution does require maintenance. We do continuous controller updates and the like, however, we do it in conjunction with support.

What was our ROI?

We have seen ROI, however, it's tough to compare since we haven't really looked at other platforms. It's been easier for us to use the platform we have.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. The ease of use with the array and the functions that we get from it still seems to be better than other products that are on the market today.

What other advice do I have?

I'd rate the solution eight out of ten. It's still great, however, there are some internal issues that need to be resolved. That said, I understand it's always under continuous development.

I would advise potential users to not focus on the price tag right away. I know there are other cheaper solutions, however, they may not have the functionality that Isilon has and the same tie-ins that you'll get with the Dell ecosystem with features like Data Domain and Avamar, et cetera.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Triet  Pham - PeerSpot reviewer
Information Technology Technician at Lac Viet Computing
Reseller
Top 5
Offers high availability and high storage capacity
Pros and Cons
  • "The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity."
  • "The support offered by the product is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for our customers who are from the media, and as per the vendor, I can say that the tool is scalable for data storage.

What is most valuable?

The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity. The tool also offers flexibility in connection.

My company uses the tool's basic features, and some of our organization's customers moved to the product after seeing its functionalities. Our customers only use the scalability offered by the product for storage purposes, along with whatever the vendor provides as an extension for the tool.

What needs improvement?

As the product is used for basic purposes, there are not many areas in the tool that require improvement. The product is just fine for now. My company does not use many of the features of the product. I can tell what my customers want to improve in the product, and I believe that they don't want anything to be changed in the solution.

The support offered by the product is an area of concern where improvements are required. My customers don't receive much support. The support has slowed down a bit. For Vietnam, the support has to be worked on since it is slow in our country.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for three years. My company has a partnership with Dell.

What do I think about the stability of the solution?

It is a stable solution. We don't have issues so much with the stability part. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

My company's customers are from the media involved in games and movies.

For scalability, there is just a need to connect to the right connections.

My company's clients are medium-sized businesses.

How are customer service and support?

The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase is taken care of by the engineers from the product side, so my company does not have much experience in it. My company gets a deployment service from Dell, so we don't need to configure anything as everything is already configured. We just need the information for the configuration, though it is all completed for me.

The solution is deployed on the private cloud.

The solution can be deployed in a day.

What's my experience with pricing, setup cost, and licensing?

The product cost is affordable. It was not very high and not too cheap.

What other advice do I have?

Speaking about the integration part, just mapping the NIS server is enough. An NIS server can be integrated with the tool, making it possible to share parts with the client.

In the media, there is a need to switch files without connecting to the internet, so on the website, they don't use much of anything. Customers move the data to Dell PowerScale, especially the things they can't just use over the internet. We don't use AI for now.

The biggest benefits experienced by the users of the product revolve around the fact that the tool offers scalability.

I can recommend the tool to others.

If you have more data to store and need to scale up, then I recommend that you use Dell PowerScale (Isilon).

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
May 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Works at Government of Nova Scotia
Real User
Primary file storage solution that offers a seamless and consistently reliable experience for users
Pros and Cons
  • "PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward."
  • "It would be nice to see tools like Superna Eyeglass built into PowerScale."

What is our primary use case?

We use this solution for the primary file storage for our organization for both the government and health department of Nova Scotia. We use the data domain for backup along with Isilon for our file storage.

How has it helped my organization?

This solution offers flexibility in supporting various data workloads and is very easy to work with. It is our go-to solution for all data storage. It is stable, it runs in the background and our users are barely aware that it exists. It operates seamlessly and this is the biggest benefit for our business. 

PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward.

We have eliminated the need for any silos in our data center using this solution. It has also freed up our employees' time to focus on the other business priorities because it is easy to manage and add nodes when necessary. Replication works seamlessly. We are able to meet all of our auditors and governance requirements.

What is most valuable?

The way it scales easily, is easy to use and its security are the most valuable features. 

What needs improvement?

It would be nice to see tools like Superna Eyeglass built into PowerScale.

For how long have I used the solution?

I have been using this solution for ten years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is an easy solution to scale. 

How are customer service and support?

The solution's service and technical support are excellent. I would rate them a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Many years ago, before Dell, we used a solution for file sharing and office servers. We moved to storage area networks, and the transition to Dell seemed like the right move. 

How was the initial setup?

The initial setup was straightforward. We did receive some assistance from Dell for the setup and they continue to assist us with maintenance on a regular basis.

What about the implementation team?

A reseller assisted us with the implementation. They were excellent. To deploy this solution, we did not require more than our existing operational staff. These three team members take care of storage and backup.

What was our ROI?

Our biggest ROI in using this solution is the ease and centralization of management. This has freed up team members to focus on other tasks in the data center.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is reasonable. 

Which other solutions did I evaluate?

We evaluated a lot of other alternatives and this solution came out on top. 

What other advice do I have?

I would recommend this solution to others. 

I would rate it a ten out ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2402862 - PeerSpot reviewer
Director, Marketing & Sales at a tech services company with 201-500 employees
Real User
Supports managed servers and gives a lot of operational flexibility
Pros and Cons
  • "We use the solution internally to support our own managed servers and run our own support center."
  • "The pricing could be reduced."

How has it helped my organization?

The solution has helped improve our service, lower the running cost of the solution, and made it more scalable so we could address more customers at the same time.

What is most valuable?

We use the solution internally to support our own managed servers and run our own support center. From a business point of view, I like the way the solution cooperates.

Dell PowerScale works well to help our organization manage and run its storage from any location. We used to have systems at different locations, which required a lot of coordination. We made it work, but with the current solution, one guy can do the work that earlier required two or three full-time equivalents.

Dell PowerScale has helped us to reduce or eliminate data silos.

I rate the solution's flexibility a six out of seven for supporting various data workloads while keeping them protected.

It did not really limit risk. It gives a lot of operational flexibility in a way that reduces risk because then the solution is better up to date every time you use it and is consistent across the different data sources. That's good and adds value, but we were already doing that in the old situation. Dell PowerScale just made it easier.

When envisioning the future of our containerized solutions in terms of cloud integration, we will adopt a hybrid strategy. Some of our customers are not able to move to the cloud, where we have to support them. We're following what the customer can do. In many cases, their initial transition into the cloud was not as successful as they thought. In the Dutch market, people are now a little more business-minded while looking into the cloud. That's why I believe that hybrid will be the way forward.

As an integrator, the needs of our customers drive our decision-making process when it comes to selecting a cloud, on-premises, or hybrid environment for containerized applications.

What needs improvement?

The pricing could be reduced.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for two years.

What do I think about the stability of the solution?

Dell PowerScale is a stable solution, and not many escalations were brought to my notice.

How are customer service and support?

The solution's technical support team is good, knowledgeable, and quick.

On a scale from one to ten, where one is bad and ten is good, I rate the solution's technical support seven and a half out of ten.

How would you rate customer service and support?

Neutral

What was our ROI?

I see a return on investment in that my people can do more for more customers in less time. The team now covers a larger number of customers than it did in the past, so I did not need to hire new staff for that.

What other advice do I have?

Dell PowerScale clearly delivers what it promised to deliver.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Manager at a healthcare company with 10,001+ employees
Real User
High volume storage solution that is flexible in supporting multiple applications
Pros and Cons
  • "It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities."
  • "I'd like to see more Iceland products in the cloud so that we can port our data into different environments if needed. I would also like to see a virtual appliance or software-defined Iceland product."

What is our primary use case?

We use this solution to manage large data sets. It makes it easy for us to consolidate data storage and multiple applications into a single platform for easier manageability. This means we only need to manage a minimal number of clusters. 

The solution is very flexible in supporting various data workloads while keeping them protected. It scales well with different performance node types. In terms of data protection, it replicates easily with the replication features of SyncIQ. 

We have multiple clusters across two data centers and have two main teams; our enterprise storage services team, and our HPC team who recently purchased a bunch of capacity from Iceland.

When it comes to PowerScale Cybersecurity and ransomware protection, we use a third-party solution called Superna. It is still important to us that PowerScale helps secure our data from cyber attacks. An attack can happen very quickly and be very damaging. Large data sets are difficult to protect, replicate and recover.  

How has it helped my organization?

Using this solution, provisioning is a lot easier because we have large capacity clusters and can easily provide storage space to users as needed. We realized the benefits of this solution shortly after deployment. The management of the solution is very easy. 

This solution has had a positive effect on our company's storage efficiency. We are able to add capacity as needed in order to scale.

What is most valuable?

The ease of use of this solution has been the most valuable aspect as well as the SyncIQ and snapshot features. 

It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities. 

What needs improvement?

I'd like to see more Iceland products in the cloud so that we can port our data into different environments if needed. I would also like to see a virtual appliance or software-defined Iceland product.

Version upgrades and patches take a long time to complete. This could be improved. 

For how long have I used the solution?

I have been using this solution for twelve years. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution from a file data perspective. Scalability can be more difficult because you need three nodes minimum to start a cluster. You need a lot of other hardware to provide that service. This solution is not scalable in the cloud.

How are customer service and support?

 I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal with. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used other solutions but Iceland is the storage platform of choice for the large data sets that we have. We have a very strong relationship with Dell and their support is very good so we were very comfortable choosing Iceland.

How was the initial setup?

The initial setup is straightforward. Dell came in to install the solution and update the operating systems. After that, some administration and management tasks needed to be completed, and then the setup was complete. 

What's my experience with pricing, setup cost, and licensing?

Pricing for this solution is reasonable. 

What other advice do I have?

This solution scales very easily. You just need to be aware of how much you scale as this can complicate the management of the solution. Scaling requires a strategy. 

PowerScale is easy to manage but more difficult to maintain. This is because it is a multiple node environment and the larger you get, the longer it takes. There are more risks when you make a change.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1852575 - PeerSpot reviewer
Project Manager at a government with 10,001+ employees
Real User
This solution's cybersecurity, including ransom protection is very good
Pros and Cons
  • "The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable."
  • "Data storage performance needs to be improved."

What is our primary use case?

We have to deal with a lot of data, be able to get it across to and from different locations, and be able to store it. We use this solution for these purposes.

How has it helped my organization?

Overall, Dell PowerScale (Isilon) has made the management of the data and networks easier. Because we are using the same solution for multiple platforms, our personnel have become more efficient.

What is most valuable?

The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable.

PowerScale's cybersecurity, including ransom protection, is very good. We've never had an issue with it.

This solution has helped free up employees to focus on other business priorities.

What needs improvement?

Data storage performance needs to be improved.

For how long have I used the solution?

We've been using this solution for several years.

What do I think about the stability of the solution?

It's been very stable.

How are customer service and support?

I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something breaks.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used another Dell product, and we switched because it became outdated.

How was the initial setup?

Deployment usually takes about three to four months. We implemented it one network at a time.

Maintenance-wise, it requires standard stinging and patching to ensure that security is followed.

What was our ROI?

We haven't lost any data, and that's probably the biggest return on investment, being able to maintain data integrity.

What other advice do I have?

A technical solution has to meet the requirements, and you have to know what you need in order to figure out what tool is going to best work for that.

Dell PowerScale (Isilon) is a good product. It does the job, and it takes care of the data. I would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1852440 - PeerSpot reviewer
Senior Systems Administrator at a insurance company with 501-1,000 employees
Real User
Helps consolidate data storage, great for an SMB, and NFS file exports and offers cybersecurity
Pros and Cons
  • "It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it."
  • "We used to have a chat feature available on the support site. It's not available to us anymore."

What is our primary use case?

The product allows us to handle NFS file systems with SMB shares. It's object-oriented as well.

What is most valuable?

Our major use is for SMB and NFS file exports for the open systems area. Both are heavily used in our company.

PowerScale is used across different platforms to help consolidate data storage and multiple applications into a single platform. We have file systems that are both NFS, and they are being shared with our open systems. However, some are also SMBs, so they can get to it from their Windows systems as well. It's very helpful for our applications.

PowerScale cybersecurity, including its ransom protection, is very important to our organization. I've got a session coming up where I'm going to learn more about that. We had a presentation on that at my work with our technical support group.

The solution in general has allowed us to move off of multiple Windows boxes where they had huge data stores, and we migrated it to the Isilon. There is just one point of contact there. It's made it easier and more cost-effective.

PowerScale has helped free up our employees' time to focus on other business priorities, however, it's hard to assess an exact number.

It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it.

What needs improvement?

I'm happy with the product the way it is, however, I like the improvements that always come out with the new 1FS code upgrade.

Technical support could be improved. Whenever we have a hiccup, we'd like to get it fixed maybe quicker. 

For how long have I used the solution?

I've been using the solution for about six years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We have 800 people using the solution.

In terms of increasing usage, we're not going to implement it elsewhere, however, we always have new employees coming on.

How are customer service and support?

Technical support varies depending on the person you get.

We used to have a chat feature available on the support site. It's not available to us anymore. We tried to use it and it comes up saying, "No one is available."

It used to be easy. We would get on the chat and we could solve something within an hour. Now, we have to open an SR and wait for somebody to get back to us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used an EMC product, however, I don't remember what it was called. It might have been Virtual Gateway or something like that. We use that as a front end to VMAX storage. There was newer technology which was why we made the switch.

How was the initial setup?

We have the solution deployed in two locations, in our production data center, and in another disaster recovery data center. We're syncing data between the two and it's used by all our employees. That's where their personal drives are, along with corporate drives and departmental drives, that are off this storage as well.

There are three of us that maintain the solution. It's not a lot of work once it's all set up and running.

What was our ROI?

We have seen a return on investment in terms of the amount of storage that we have. There are a lot of things watching it, it's very helpful.

What's my experience with pricing, setup cost, and licensing?

I'm not really involved with the pricing. 

What other advice do I have?

Our company is a customer.

We're not using it in the cloud. We are starting to get into the cloud a little bit in our business. We're heavily using it for the NFS and SMB shares.

I'm not sure whether it reduced our risk or not.

We just recently upgraded our Isilon nodes to the new PowerScale nodes.

I'd rate the solution eight out of ten.

I'd advise other users that it is cost-competitive. There are other solutions out there. This has an all-flash option as well. If you need the speed without the old flash, that's available as well. However, we have hybrid models of it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Paolo Corecco - PeerSpot reviewer
Solution Consultant at Swisscom
Real User
Powerful scalability, easy to manage, and very good stability
Pros and Cons
  • "The solution is extremely easy to manage. This is its most valuable feature."
  • "The solution isn't suitable for small environments or small customers."

What is our primary use case?

The solution is primarily used by companies with extremely large file systems to manage. They typically have one or two petabytes of files and usually a lot of videos as well.

What is most valuable?

The solution is extremely easy to manage. This is its most valuable feature.

What needs improvement?

The solution isn't suitable for small environments or small customers.

The price point would be too high for companies that don't need a very large amount of storage space.

The redundancy is a little bit expensive.

For how long have I used the solution?

I've been using the solution for eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution can scale well. It has an automatic tiering system. You can have 60 petabytes of storage. The solution offers very powerful scaling.

How was the initial setup?

The initial setup is not complex. However, if you're not dealing with it regularly, it could be complex. It has a moderate amount of difficulty.

Deployment takes about two weeks and you need two people to handle it.

What other advice do I have?

We use the on-premises deployment model.

The solution is very good for file management, but not for other things.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.