Dell PowerScale (Isilon) Reviews

The solution provides file-based access for everyone. It's a simplified platform for user-based access to files. It's also very simple to do data center replication for disaster recovery with Isilon.

It's hard to think back to the beginning when we actually got it and how it helped us improve. Of course, it is leaps and bounds over any Windows-based file share that may have existed back in the early 2000s. However, it's really helped engineers manage and maintain it. It's a very simple platform to work with.

The file-based dumping for SQL backups is great. We use that fairly heavily, especially with the flash-based nodes on Isilon. It's been our go-to platform for user-based file access.

The solution's flexibility for supporting various data workloads while keeping them protected is great. We integrate and have Avamar-based backups with Isilon. The protection is great.

Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center.

Cyber security, including ransom protection, is good. We haven't really leveraged a lot of those features as we should. We know that they're there and we work with our partners to help us implement those pieces for us.

The impact PowerScale has had on our organization's storage efficiency is positive. It's tough to talk about efficiency, as we love using it and we dump everything into it. What it retains gives us a great DD compression on the array. We find ourselves overusing it, however, we do have it plugged into Cloud IQ. That helps us with alerts to let us know when we're getting close to our thresholds for capacity.

PowerScale has helped us free up our employees' time to focus on other business priorities. They're not spending a lot of their time managing user files. Everything's managed from the array itself.

PowerScale helped reduce our overall risk. It helped us reduce our overall risk mainly due to the fact that we're replicating between data centers. We don't have to worry about a single point of failure within our data center. I can check on the health of our arrays really at any time with CloudIQ, and everybody sleeps better at night.

If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal. They have immutable snaps that they can leverage, however, it would be nice to have something folded in with CyberSense where we could detect points in time when we need to do recovery for anything that may be compromised.

We've had Isilon for many generations. I'd say we've used it for the last eight to ten years.

We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address. We're still waiting on a resolution for that, but that's really been our only issue with the stack that we have.

We haven't had any issues with technical support.

Positive

In terms of what we used before, I can't remember that far back. If we did it was probably some sort of Windows-based file share that was all manual controls. It's hard to compare what we used in the past as we did not switch from another vendor.

I was not directly involved with the initial development of the solution. My involvement was just the management of the storage engineers managing the system. We like to keep everything in the Dell ecosystem so it was easy enough for us to turn it over to the storage engineers.

It wasn't complex at all. Even the upgrades and controllers that we've done have been pretty straightforward, however, we've got two guys today that manage the environment.

It's deployed across two data centers.

The solution does require maintenance. We do continuous controller updates and the like, however, we do it in conjunction with support.

We have seen ROI, however, it's tough to compare since we haven't really looked at other platforms. It's been easier for us to use the platform we have.

The price is reasonable. The ease of use with the array and the functions that we get from it still seems to be better than other products that are on the market today.

I'd rate the solution eight out of ten. It's still great, however, there are some internal issues that need to be resolved. That said, I understand it's always under continuous development.

I would advise potential users to not focus on the price tag right away. I know there are other cheaper solutions, however, they may not have the functionality that Isilon has and the same tie-ins that you'll get with the Dell ecosystem with features like Data Domain and Avamar, et cetera.

We use this solution to facilitate sharing data access across multiple platforms. We are a children's hospital and have a lot of PHI data that is critical to keep secure. 

One of the benefits that we have seen from our research department is quotas and chargeback. They are able to control costs based on the projects that they're given and the grants that they receive from the state and federal levels. They are able to track the quotas and chargebacks, which is made possible through Isilon.

Implementing Isilon has removed the previous silos that existed between different teams. Everyone has been able to virtually separate their resources, but still store them physically on the same box.

PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually.

Isilon also makes it possible to delete large amounts of data and fix active directory permissions. Previously, we would have to create scripts and run them manually. It also reduced our risk of data loss and gave us the ability to recover from snapshots and replicated data.

We have data that is accessed from multiple OS from different models and in departments in our company. The ability to serve up that data to all those different platforms is very useful.

One of the best features of Isilon is its reliable performance and ability to report on its performance. Reliability is really important in our environment, with a 24/7 shop that serves patients. In many instances, data access is critical.

Prior to Isilon, we had to access data from multiple different platforms. This solution offers unified storage and the ability to consolidate and migrate data which was a big step forward. It allowed us to cut costs by eliminating multiple platforms, putting it all on one array.

Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file.

I have used this solution for eight years. 

This is a stable solution. 

This solution's scalability in an on-premise environment is impressive. We continue to throw large workloads at it and performance has been pretty stable. It has multiple nodes, which is useful when we have outages or code upgrades. We're still able to perform those without interruption of service.

The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We are able to open tickets online instead of spending hours on the phone, no matter what day or time. The only challenge we sometimes experience is a language barrier. 

Positive

The initial setup for this solution is complex. The F900 uses Dell PowerEdge Servers instead of the traditional nodes. We needed to disable memory allocation features on those servers. When we did that, with EMC support, it brought the cluster down and it was down for a couple of weeks. 

The deployment involved a storage analyst, data center analyst, and EMC staff. The data center analyst handled the power requirements and cabling requirements. There are 15,000 users across multiple sites. 

This solution requires three people to handle maintenance. Maintenance requires verifying whether jobs are successful, identifying failures, and ensuring that replication is occurring correctly.  We do regular creation and deletion of shares, files, and folders.

We are able to better handle and reign in budgets by making departments responsible for the data that they are consuming for the grants that they get. The deduplication of data has freed up some of the storage costs that we've traditionally experienced. Some of the newer technology allows us to store more data on less equipment, which means that we're using less footprint in our data center.

This solution is priced slightly higher than others on the market but does offer good quality. With this solution's data reduction and compression, we were able to purchase less. Costs have dropped because of the data rate of compression and deduplication.

We evaluated Pure Storage but their support was unreliable. We need fast and reliable support, and EMC has always proven that when we have an outage, they're there to help us.

The user interface is very simple to use. Support is critical when deploying this solution. When we were deploying the F900, there were a lot of problems that were beyond our scope. We frequently needed to touch base with system engineers from EMC. 

I would rate this solution a nine out of ten.

I use the solution in my company for our customers who are from the media, and as per the vendor, I can say that the tool is scalable for data storage.

The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity. The tool also offers flexibility in connection.

My company uses the tool's basic features, and some of our organization's customers moved to the product after seeing its functionalities. Our customers only use the scalability offered by the product for storage purposes, along with whatever the vendor provides as an extension for the tool.

As the product is used for basic purposes, there are not many areas in the tool that require improvement. The product is just fine for now. My company does not use many of the features of the product. I can tell what my customers want to improve in the product, and I believe that they don't want anything to be changed in the solution.

The support offered by the product is an area of concern where improvements are required. My customers don't receive much support. The support has slowed down a bit. For Vietnam, the support has to be worked on since it is slow in our country.

I have been using Dell PowerScale (Isilon) for three years. My company has a partnership with Dell.

It is a stable solution. We don't have issues so much with the stability part. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

My company's customers are from the media involved in games and movies.

For scalability, there is just a need to connect to the right connections.

My company's clients are medium-sized businesses.

The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.

Neutral

The product's initial setup phase is taken care of by the engineers from the product side, so my company does not have much experience in it. My company gets a deployment service from Dell, so we don't need to configure anything as everything is already configured. We just need the information for the configuration, though it is all completed for me.

The solution is deployed on the private cloud.

The solution can be deployed in a day.

The product cost is affordable. It was not very high and not too cheap.

Speaking about the integration part, just mapping the NIS server is enough. An NIS server can be integrated with the tool, making it possible to share parts with the client.

In the media, there is a need to switch files without connecting to the internet, so on the website, they don't use much of anything. Customers move the data to Dell PowerScale, especially the things they can't just use over the internet. We don't use AI for now.

The biggest benefits experienced by the users of the product revolve around the fact that the tool offers scalability.

I can recommend the tool to others.

If you have more data to store and need to scale up, then I recommend that you use Dell PowerScale (Isilon).

I rate the tool an eight out of ten.

The product allows us to handle NFS file systems with SMB shares. It's object-oriented as well.

Our major use is for SMB and NFS file exports for the open systems area. Both are heavily used in our company.

PowerScale is used across different platforms to help consolidate data storage and multiple applications into a single platform. We have file systems that are both NFS, and they are being shared with our open systems. However, some are also SMBs, so they can get to it from their Windows systems as well. It's very helpful for our applications.

PowerScale cybersecurity, including its ransom protection, is very important to our organization. I've got a session coming up where I'm going to learn more about that. We had a presentation on that at my work with our technical support group.

The solution in general has allowed us to move off of multiple Windows boxes where they had huge data stores, and we migrated it to the Isilon. There is just one point of contact there. It's made it easier and more cost-effective.

PowerScale has helped free up our employees' time to focus on other business priorities, however, it's hard to assess an exact number.

It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it.

I'm happy with the product the way it is, however, I like the improvements that always come out with the new 1FS code upgrade.

Technical support could be improved. Whenever we have a hiccup, we'd like to get it fixed maybe quicker. 

I've been using the solution for about six years. 

The solution is stable. 

We have 800 people using the solution.

In terms of increasing usage, we're not going to implement it elsewhere, however, we always have new employees coming on.

Technical support varies depending on the person you get.

We used to have a chat feature available on the support site. It's not available to us anymore. We tried to use it and it comes up saying, "No one is available."

It used to be easy. We would get on the chat and we could solve something within an hour. Now, we have to open an SR and wait for somebody to get back to us.

Positive

We previously used an EMC product, however, I don't remember what it was called. It might have been Virtual Gateway or something like that. We use that as a front end to VMAX storage. There was newer technology which was why we made the switch.

We have the solution deployed in two locations, in our production data center, and in another disaster recovery data center. We're syncing data between the two and it's used by all our employees. That's where their personal drives are, along with corporate drives and departmental drives, that are off this storage as well.

There are three of us that maintain the solution. It's not a lot of work once it's all set up and running.

We have seen a return on investment in terms of the amount of storage that we have. There are a lot of things watching it, it's very helpful.

I'm not really involved with the pricing. 

Our company is a customer.

We're not using it in the cloud. We are starting to get into the cloud a little bit in our business. We're heavily using it for the NFS and SMB shares.

I'm not sure whether it reduced our risk or not.

We just recently upgraded our Isilon nodes to the new PowerScale nodes.

I'd rate the solution eight out of ten.

I'd advise other users that it is cost-competitive. There are other solutions out there. This has an all-flash option as well. If you need the speed without the old flash, that's available as well. However, we have hybrid models of it.

We have to deal with a lot of data, be able to get it across to and from different locations, and be able to store it. We use this solution for these purposes.

Overall, Dell PowerScale (Isilon) has made the management of the data and networks easier. Because we are using the same solution for multiple platforms, our personnel have become more efficient.

The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable.

PowerScale's cybersecurity, including ransom protection, is very good. We've never had an issue with it.

This solution has helped free up employees to focus on other business priorities.

Data storage performance needs to be improved.

We've been using this solution for several years.

It's been very stable.

I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something breaks.

Positive

We previously used another Dell product, and we switched because it became outdated.

Deployment usually takes about three to four months. We implemented it one network at a time.

Maintenance-wise, it requires standard stinging and patching to ensure that security is followed.

We haven't lost any data, and that's probably the biggest return on investment, being able to maintain data integrity.

A technical solution has to meet the requirements, and you have to know what you need in order to figure out what tool is going to best work for that.

Dell PowerScale (Isilon) is a good product. It does the job, and it takes care of the data. I would rate it at nine on a scale from one to ten.

We use this solution for the primary file storage for our organization for both the government and health department of Nova Scotia. We use the data domain for backup along with Isilon for our file storage.

This solution offers flexibility in supporting various data workloads and is very easy to work with. It is our go-to solution for all data storage. It is stable, it runs in the background and our users are barely aware that it exists. It operates seamlessly and this is the biggest benefit for our business. 

PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward.

We have eliminated the need for any silos in our data center using this solution. It has also freed up our employees' time to focus on the other business priorities because it is easy to manage and add nodes when necessary. Replication works seamlessly. We are able to meet all of our auditors and governance requirements.

The way it scales easily, is easy to use and its security are the most valuable features. 

It would be nice to see tools like Superna Eyeglass built into PowerScale.

I have been using this solution for ten years. 

This is a stable solution. 

This is an easy solution to scale. 

The solution's service and technical support are excellent. I would rate them a ten out of ten. 

Positive

Many years ago, before Dell, we used a solution for file sharing and office servers. We moved to storage area networks, and the transition to Dell seemed like the right move. 

The initial setup was straightforward. We did receive some assistance from Dell for the setup and they continue to assist us with maintenance on a regular basis.

A reseller assisted us with the implementation. They were excellent. To deploy this solution, we did not require more than our existing operational staff. These three team members take care of storage and backup.

Our biggest ROI in using this solution is the ease and centralization of management. This has freed up team members to focus on other tasks in the data center.

The pricing for this solution is reasonable. 

We evaluated a lot of other alternatives and this solution came out on top. 

I would recommend this solution to others. 

I would rate it a ten out ten. 

We use this solution to manage large data sets. It makes it easy for us to consolidate data storage and multiple applications into a single platform for easier manageability. This means we only need to manage a minimal number of clusters. 

The solution is very flexible in supporting various data workloads while keeping them protected. It scales well with different performance node types. In terms of data protection, it replicates easily with the replication features of SyncIQ. 

We have multiple clusters across two data centers and have two main teams; our enterprise storage services team, and our HPC team who recently purchased a bunch of capacity from Iceland.

When it comes to PowerScale Cybersecurity and ransomware protection, we use a third-party solution called Superna. It is still important to us that PowerScale helps secure our data from cyber attacks. An attack can happen very quickly and be very damaging. Large data sets are difficult to protect, replicate and recover.  

Using this solution, provisioning is a lot easier because we have large capacity clusters and can easily provide storage space to users as needed. We realized the benefits of this solution shortly after deployment. The management of the solution is very easy. 

This solution has had a positive effect on our company's storage efficiency. We are able to add capacity as needed in order to scale.

The ease of use of this solution has been the most valuable aspect as well as the SyncIQ and snapshot features. 

It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities. 

I'd like to see more Iceland products in the cloud so that we can port our data into different environments if needed. I would also like to see a virtual appliance or software-defined Iceland product.

Version upgrades and patches take a long time to complete. This could be improved. 

I have been using this solution for twelve years. 

This is a stable solution.

This is a scalable solution from a file data perspective. Scalability can be more difficult because you need three nodes minimum to start a cluster. You need a lot of other hardware to provide that service. This solution is not scalable in the cloud.

 I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal with. 

Neutral

We have used other solutions but Iceland is the storage platform of choice for the large data sets that we have. We have a very strong relationship with Dell and their support is very good so we were very comfortable choosing Iceland.

The initial setup is straightforward. Dell came in to install the solution and update the operating systems. After that, some administration and management tasks needed to be completed, and then the setup was complete. 

Pricing for this solution is reasonable. 

This solution scales very easily. You just need to be aware of how much you scale as this can complicate the management of the solution. Scaling requires a strategy. 

PowerScale is easy to manage but more difficult to maintain. This is because it is a multiple node environment and the larger you get, the longer it takes. There are more risks when you make a change.

I would rate this solution a nine out of ten. 

We used it originally for archiving our video storage, and then we expanded it to include user shares. All of our unstructured data has been moved to PowerScale.

We have now expanded the OneFS to start to use Local S3 Buckets, that use the same API setup as Amazon, but lets us host the data onsite.

In addition we added Power Protect Data Manager that is allowed to backup the Shares and stores, allowing us to have a backup of everything on another location.

We moved our shares over. Now, instead of taking up a large amount of space on a virtual machine, our shares take it up on one appliance. The load on that virtual machine is much less and it makes it easy to future-proof it, because now we don't have to move it again in the next migration of servers.

We have saved about 30 percent on storage with it. And as we grow, we get more space, meaning the efficiency improves each time we add a node. We went from 75 percent efficiency to 82.5 percent efficiency when we expanded.

The solution provides us with the flexibility to add the right tier of storage at the right time for data that resides at the edge, core, or cloud. That really is nice. We did one use case where we put it out at the edge, and it was nice to have the Isilon at the edge. It really helped improve things. It helped the storage of the cameras, and it helped get the data back to the core in a reasonable time. It allowed us to go from the edge to the core and then up to the cloud, instead of trying to go from the very edge to cloud.

PowerScale also allows us to manage storage without managing RAID groups or migrating volumes between controllers. It simplifies the storage. It allows us to see everything as one large volume instead of having multiple volumes all over the place.

And when it comes to the business value of our data, it allows us to see what's being used and how it's being used, and we can do so much more quickly and efficiently. As a result, we can better evaluate how we're storing the data.

It has also helped us to reduce data silos. We used to have four video servers out there, all storing data. On the home farm, now, we're down to one server storing data in one location, and that includes all the user shares. 

All our data is in one place and that has increased performance. We could never afford to say, "Let's have this information on solid-state," and allowed the OneFS to decide, based on usage, of where it would be stored: on a fast drive or on a slow drive. It automatically does that in the background for us, instead of our having to manually move it and then have the user change where they get the information from.

In addition, it has simplified management by consolidating our workloads. It's all done in the same portal now. And while it hasn't reduced our number of storage admins, it has definitely reduced the time we spend looking at it, so we can focus on other efforts. It saves me about five hours a week.

Another benefit is that it allows us to focus on the data rather than where it's stored. Now, we don't have to worry about moving it around from place to place to get efficiencies out of the data. We just have it all in one place. The single interface, the SmartPools policy, decides where it needs to reside.

The single pane of glass for both IT and for the end-user is a valuable feature. On the IT side, I can actually control where things are stored, whether something is stored on solid-state drives or spinning drives, as well as the access users get. But the end-user doesn't distinguish the difference between a file and its folder; the end-user doesn't have to see the difference.

The single pane of glass makes it very easy to use and very easy to understand. We started at 100 terabytes and we moved to 250 and it still feels like the exact same system and we're able to move data as needed. There are no performance issues based on how large the storage is.

Adding a node is as simple as racking and stacking the items. It takes about two to three hours to put it into the rack. Once you have it all wired up, it takes you about an hour or 90 minutes with Dell, just to configure things and make sure it's all working. Then you just redefine your policy for where you want the items stored. We just expanded to include the solid-state, a full F200 node, and we just redefined where we wanted those files stored, whether on the super-fast solid-state or on the slow archival mode. Then, overnight, it ran that script and moved all the files around to help increase performance.

We also use the CloudIQ feature to monitor performance and other data remotely. It gives us better insight into where the data's stored and the access times involved. It gives me a better understanding of what's really being accessed and helps me decide what I can move to slower drives first, and what needs to stay in the front-end and remain very fast.

There aren't many templates still coming out for it. They need to provide templates so we can copy and paste what we've done in the past to future, new things.

The refresh of the interface with version 9.3 did help a lot of the things. They are at least improving it.

I have been using Dell EMC PowerScale for about a year and a half.

It's very stable. It's one of the first solutions that I feel comfortable working with during the business day, while people are using it, knowing that I can change things and it's not going to take the system down.

One of the things I like the most about it is the fact that we can scale out now. If we need more space, we order more nodes and it just changes the file structure; it just expands. There are no more individual drives, new arrays, moving things around. It'll just be there.

The future-proofing of what we're doing is a great thing too, because in five years when we're ready to replace that node, just due to its age, we can put the new one in and tell it to archive the old unit. It will move all the files over, in the background, and then we will just remove the old unit. There's no more having to tell users that, "Oh, this whole share is moving and all this stuff is getting done."

The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and through the calling system. It's usually pretty seamless to get to talk to somebody to actually resolve the issue.

Before PowerScale it was just MD Storage Arrays, the standard, and the LUNs that you'd have anywhere. We eliminated that with this. We originally started with PowerScale for our video system. We were looking for a better system, in the long-term, to store our archival video and process it. We looked at unstructured data solutions and picked PowerScale for that and for the future-proofing.

Also, because we are a large Dell EMC shop, it allowed us to keep it all on the same platform. In looking to do things on a larger scale, it allowed us future compatibility, much more easily. Its ability to meet unpredictable future storage needs looks great. It feels like a great solution and it was the right direction for us.

The first setup was pretty complex and a little different to do. Once we had the core system set up, the next deployment was much easier. The complexity came from changing our thought process, internally, regarding how we store files and how unstructured data really works, and then, how to efficiently use this.

Our deployment took about a week. We did a slow move-over, and we still continue to move anything we find over to it.

In terms of administration of the solution, for the most part it's just me who does a lot of the core work. All the users on the farm are using the system now, meaning about 350 people are accessing the data on the Isilon.

We used the reseller, Dell EMC, for the deployment, and it was a great experience. They were there to help us and make sure we understood where we were going and what we were doing.

The fact that, with PowerScale, we could start with a few nodes and scale very large made it very cost-efficient for us. It allowed us to start out, see what it can do, and evaluate the product before we actually did a larger investment in it. We invested into it again three months later.

I'd like to say we have seen ROI because we're feeling like we're really starting to store data better and understand what's going on, more than we did a year-and-a-half ago.

It's one of those situations where you have to find the right price for you. When we talked to the reseller, we were able to negotiate the right price for what we needed.

We looked at HPE and IBM.

I liked the interface of the PowerScale much better than the other ones. It was more intuitive. I logged on and could almost get to work with it right away. I felt like I could hop on and just start using it, whereas with the other ones I felt that there was a larger, steeper learning curve.

Dell EMC keeps adding more features to the solution's OneFS operating system. The last addition was its CloudPools and that allows us to do backups to the public cloud for the data that we want to keep but don't even need on-prem anymore. It turned the system into a never-ending resource. We can now decide what we want to keep, long-term, without having to expand our storage system.

PowerScale is one of those things that will grow in your environment. Once you start it with one thing, you'll learn that it can do much more, very quickly. That's a great thing about starting small with it, you can expand very quickly later on.