Our Dialpad Contact Center and Dialpad Sell products or Call Centers give teams more flexibility and many advanced features than Departments. Call Center features include: Flexible routing options. Real-time dashboard and service alerts.
| Product | Market Share (%) |
|---|---|
| Dialpad Contact Center | 1.6% |
| Genesys Cloud CX | 13.7% |
| Amazon Connect | 13.2% |
| Other | 71.5% |
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