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Carlos Valcarcel - PeerSpot reviewer
Sr. Systems Engineer at a financial services firm with 501-1,000 employees
Real User
Top 20
Aug 25, 2024
Easy to work with, excellent dashboard, and helpful support
Pros and Cons
  • "The benefits were realized right away. Between the flash array and the compression, you can really see how good it is. Our databases run a lot better now."
  • "For large storage needs, it is expensive."

What is our primary use case?

I had four or five Flash Arrays. I used it primarily for virtualization and video media, depending on the workload. 

What is most valuable?

It's simple to use. Upgrading is easy, as is the user interface. The connectivity is simple. 

The performance of the product is phenomenal. 

Pure was open to be checked out by any observability platform. It integrates well with Splunk, for example. 

Its single management pane of glass and dashboard are excellent. At first, it was hard to get used to since I was used to other types of dashboards. However, once I figured it out, it was great. It was very easy to work with. 

The benefits were realized right away. Between the flash array and the compression, you can really see how good it is. Our databases run a lot better now.

Pure hasn't helped us decrease our storage footprint. However, I was at a company that demanded storage when I was using it. We had different solutions for different storage needs. We always needed more storage for video, for example. The capacity was great in that sense. 

When I used Pure, I worked in an environment that was 24/7. Everything we ever built was designed to be damn near bulletproof. I wasn't dependent on a single unit at any point. Everything we did had to be doubled, tripled, quadrupled up. Sometimes, multiple sites with multiple doubles based on the requirements. We've never had downtime.

The evergreen architecture is great. You can interchange things and move up. That never happens with other storage solutions. 

What needs improvement?

Sometimes you don't realize that the capacity on offer is actually because of compression and all those things. It's just not as visible as it is on a NetApp or some other platform. You don't get the full view. You get the view that they give you, which is fine, but you don't get the full view. You don't get the nuts and bolts. Once you dig in and you learn how to read it, then it makes sense. However, when I first started, it didn't make sense to me.

For large storage needs, it is expensive. When we got too big, we didn't go for more Pure, we went with Isilon, since we were working into the petabytes range.

For how long have I used the solution?

I've used the solution for three to four years.

Buyer's Guide
Everpure FlashArray
April 2026
Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
887,041 professionals have used our research since 2012.

How are customer service and support?

I've contacted technical support to run upgrades. They are professional, easygoing, and answer me on time. They know their stuff. I've never had issues. I can contact the right people directly; I never had to roam around looking for someone. Sometimes it will take some time for someone to get back to me once I put in a ticket. 

Which solution did I use previously and why did I switch?

We used HP Nimble. That was a full all-flash array. The difference between Nimble and Pure was that with Pure, the upgrade process had to be done by tech support, which I didn't mind at all. In the Nimble, it was just a file, and I could upgrade it. Upgrade-wise, Nimble was better. Beyond that, they were pretty on par with each other. 

How was the initial setup?

I have a lot of experience with Pure and find the solution easy to deploy. 

The only real maintenance is upgrading. There isn't a whole lot we need to worry about. It's one of the easier solutions to deploy with the least amount of failures. Things seldom went wrong. 

What's my experience with pricing, setup cost, and licensing?

Pure is not cheap. Of course, cost isn't everything. If you can buy a really cheap piece of hardware, however, when it comes to being able to get data, doing upgrades, navigation, and all kinds of stuff, you spend more time and effort trying to do that than just doing the work and letting Pure handle a lot of this stuff. So, you can pay it upfront or later. One way or another, you're going to pay for it.

Now, everything is coming down in price since there's more need and competition. I don't see a huge difference in the market. Everything is comparable, size-wise, and everything else is comparable in cost. Storage is storage. It's going to cost you no matter what. That said, those features, those extra things that they put out there, those extra parts are really where the expenditure really comes from. 

What other advice do I have?

I'm a customer and end-user. 

If a company has the money and they want to do it, I don't understand why they wouldn't. From an administrator's perspective, not from a business point of view, it's great. However, users need to check the numbers. 

From an administrator perspective, they handle the upgrades, they do all these things - you don't have to do it. That's a whole lot of time you don't have to spend. For the performance, you get better monitoring. You don't have to spend extra time, money, and effort getting an extra monitoring solution. You can get that from them. Observability and monitoring are extremely important when it comes to this. Pure gives you a great way of connecting it to anything and getting information. The API works great. 

I'd rate the solution nine out of ten. The only issue is it is really expensive. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel Tapia - PeerSpot reviewer
Network & Automation Team Leader jr at Evcon Group
Reseller
Top 10
Aug 15, 2024
The product's data reduction and NAS features are incredible
Pros and Cons
  • "FlashArray's data reduction and NAS features are incredible. Its performance is the best I've worked with."
  • "If I need to change or troubleshoot the dashboard, I cannot do it without calling support. If I want to move something critical, I cannot do it by myself. The dashboard blocks me from changing those critical things."

What is our primary use case?

I'm a Pure Storage partner and I have implemented two use cases for my customers. In one case, my FlashArray works like storage, but my CPU is in my other servers. In my other case, it works only as a backup.

How has it helped my organization?

FlashArray helps us reduce our storage footprint. FlashArray says that it can hold 10 terabytes, but I have 13 terabytes on one FlashArray in one case. We have 3:1 compression. When FlashArray says it's at 16 percent, it's a note, but it isn't helpful for our company and customers.

We see the benefits maybe a week after deployment. In that week, the publisher has to do data reduction. We have to work with FlashArray, but FlashArray has to do its work. After a week, I can see FlashArray is reducing the storage usage.

What is most valuable?

FlashArray's data reduction and NAS features are incredible. Its performance is the best I've worked with. FlashArray's admin page offers a single pane of glass view. It's the best administration page. It's the easiest to use and understand. 

What needs improvement?

If I need to change or troubleshoot the dashboard, I cannot do it without calling support. If I want to move something critical, I cannot do it by myself. The dashboard blocks me from changing those critical things.

For how long have I used the solution?

I have used FlashArray for around a year. 

What do I think about the stability of the solution?

I rate FlashArray nine out of 10 for stability. Our uptime has been 100 percent for the past year. 

What do I think about the scalability of the solution?

We don't use Evergreen to scale up Pure Storage, but it can help us if our FlashArray is old or full. When that happens, it enters Evergreen and allows us to renew our architecture without downtime. 

How are customer service and support?

I rate Pure Storage support 10 out of 10. We called support with one problem. Technical support was fast. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Dell Data Domain. I switched because our Data Domain was old and FlashArray provided better service than the new Data Domain, so we decided to switch.

How was the initial setup?

FlashArray is the easiest thing I've ever deployed. You just rack it and connect it to the network. There isn't any more configuration. Including pre-deployment, one of my more complex jobs took two or three days. I deployed it with one teammate. 

What's my experience with pricing, setup cost, and licensing?

FlashArray is expensive, but the quality justifies the price. 

What other advice do I have?

I rate Pure Storage FlashArray 10 out of 10. Pure Storage is the best in the world for IT companies. If you want the best performance, you have to choose Pure Storage.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Everpure FlashArray
April 2026
Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
887,041 professionals have used our research since 2012.
LokeshLakhwani - PeerSpot reviewer
Storage & Backup Solutions Consultant at a tech services company with 10,001+ employees
Real User
Top 10
Oct 30, 2024
An efficient and easy-to-manage storage solution
Pros and Cons
  • "The dashboard is nice. It is easy to manage compared to other storage solutions such as Dell EMC."
  • "It would be beneficial to have a health check command that can be run from the CLI to ensure that all hardware components are functioning properly rather than having to enable remote access and connect to support for a health check."

What is our primary use case?

In terms of Pure Storage FlashArray, I am using the iSCSI protocol. We are building virtual machines on it. It is like a data store on the ESXi hypervisor. VMware virtual machines are built on it.

How has it helped my organization?

Its compression ratio helps to reduce the storage footprint. We have bigger models such as FlashArray XL 150 for one petabyte of requirements in my organization. In a single pane of glass, I can see latency, IOPS, and performance data for 24 hours.

We can easily register the hosts and host groups for clusters. If there are multiple hosts in the cluster, I can group them. There are also features for volumes and volume groups.

We were able to realize its benefits after some time. If there is enough data, you can realize its benefits quickly, but when data is not enough, it will not give the expected results. It can take four to six weeks for the data to be added by different business lines.

What is most valuable?

The deduplication and the compression, particularly the compression ratio, are important features.

The dashboard is nice. It is easy to manage compared to other storage solutions such as Dell EMC.

What needs improvement?

Currently, Pure Storage support does health checks. It would be beneficial to have a health check command that can be run from the CLI to ensure that all hardware components are functioning properly rather than having to enable remote access and connect to support for a health check.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about one year.

What do I think about the stability of the solution?

I have not seen much downtime with Pure Storage FlashArray.

What do I think about the scalability of the solution?

Scaling FlashArray is not difficult and is relatively easy.

How are customer service and support?

The support is very quick, with account managers available around the clock due to the global nature of the company. They are spread across the US, EMEA, and APAC regions. We have multiple account managers available and designated support engineers as well. We get an initial response to our email within 15 minutes to 30 minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Dell Storage solutions like PowerMax and PowerStore, which use FlashArray disks. Dell's Extreme IO was a product similar to FlashArray that I used in the past, but its success is uncertain.

Dell has more hybrid solutions. Pure Storage is mostly focused on the FlashArray line of products. The firmware upgrades with Pure Storage are seamless and pretty quick. Pure Storage might also have an advantage from a cost perspective.

How was the initial setup?

The initial setup is not difficult. After I have the management and other things in place and the box is available, with the help of Pure Storage support, it just takes about 45 minutes to an hour for a small capacity storage, such as 100 terabytes. For a larger capacity storage, it takes a couple of hours.

I have done the re-IP as well and moved the storage from one data center to the other data center. It is not that difficult.

The hardware maintenance is taken care of by Pure Storage support. We do not need to do any maintenance ourselves.

What about the implementation team?

One person is sufficient for deployment, handling tasks like management and connectivity set-up.

What's my experience with pricing, setup cost, and licensing?

Dell and Pure Storage offer competitive pricing, but Pure Storage might have a slight advantage.

What other advice do I have?

As primary storage for structured data, Pure Storage FlashArray with the NVMe protocol is great. It works well for enterprise databases such as Microsoft SQL Server or Oracle Database.

For those considering FlashArray, ensure that from a networking standpoint, three management IPs are available. Determine connectivity requirements, whether using FC or iSCSI, and have the necessary switches ready.

I would rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
William Reigle - PeerSpot reviewer
Manager, Systems Engineering at a tech vendor with 5,001-10,000 employees
Real User
Top 20
Oct 14, 2024
Accelerates expansion with seamless support and advanced snapshotting abilities
Pros and Cons
  • "The most valuable features are the ease of use and support."
  • "On the technical side, the way that the array performs cleanup and garbage collection sometimes pushes it close to 100 percent utilization, causing some stress."

What is our primary use case?

We use Pure Storage FlashArray as storage in our VMware environment.

How has it helped my organization?

Pure Storage FlashArray's single management dashboard is important to us.

We saw immediate benefits with Pure Storage FlashArray in the areas of ease of use and performance. 

Pure Storage FlashArray has significantly helped us decrease the overall storage footprint in our company by approximately 70 percent or more.

Pure Storage's FlashArray with Evergreen architecture is essential for our organization to maintain continuous uptime. Our previous experience with NetApp required costly upgrades and disruptive downtime. With Evergreen, we have non-disruptive upgrades at no additional cost as long as we maintain our support contract with Pure Storage. We have undergone several upgrades without impacting our customers, which has been a significant benefit.

We have not had any downtime with our storage systems since switching to Pure Storage, whereas with previous vendors, we experienced downtime primarily due to performance issues. 

Pure Storage FlashArray has allowed us to expand substantially over the last ten years with no downtime. The cost has been manageable, and we have encountered no issues with scaling.

What is most valuable?

The most valuable features are the ease of use and support. Specifically, the snapshotting abilities of Pure Storage FlashArray are features we like a lot. The FlashArray management pane of glass, or the dashboard, is also helpful for us and is considered important.

What needs improvement?

On the technical side, the way that the array performs cleanup and garbage collection sometimes pushes it close to 100 percent utilization, causing some stress. A little more transparency about what's happening and why, would help us feel more comfortable.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about ten years.

What do I think about the stability of the solution?

Stability has been great. We have not experienced any issues with stability, and we have not had any downtime in our operations since using Pure Storage FlashArray.

What do I think about the scalability of the solution?

Pure Storage FlashArray has demonstrated excellent scalability, allowing for substantial expansion over the past decade without any downtime and at a reasonable cost.

How are customer service and support?

Customer support has been excellent. We have used support multiple times for various issues, including failed disks, replacing failed FlashArray modules, controller upgrades, technical questions, and guidance for using their APIs and best practices. Their performance and speed have been outstanding, and I consider their customer service to be a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used NetApp and Nexenta, an open-source product. Our experience with Pure Storage has been better than NetApp, specifically around ease of use and cost.

How was the initial setup?

The initial deployment of Pure Storage FlashArray was extremely easy. Deploying our first Pure array took about two hours compared to a week for deploying a single array with Nexenta.

One person is required for the deployment of FlashArray.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

The pricing of Pure Storage FlashArray is reasonable. We spend a lot less time managing storage than with other vendors. Compression and deduplication mean we need a lot less capacity to support the same amount of data. The Evergreen support model provides new controllers every three years at no cost, significantly reducing operational expenses.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

Pure Storage FlashArray maintenance is handled by Pure Storage and includes software upgrades, security patching, and replacing failed storage media. We monitor performance using Pure Storage's provided tools.

Pure Support and sales engineers are readily available to assist with defining best practices and optimizations, offering valuable guidance for configuration, especially with third-party tools like VMware. So don't hesitate to reach out to their support. For instance, they have helped optimize VMware configurations for peak performance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technology Consultant at a transportation company with 51-200 employees
Reseller
Aug 25, 2024
Our customers are impressed with the solution's safe mode and its data reduction
Pros and Cons
  • "One feature that's particularly valuable for our finance customers is Pure Storage's safe mode. It protects against ransomware attacks by taking snapshots. Our customers were very impressed with this capability. The data reduction is also impressive compared to other providers."
  • "Pure Storage's logs could provide more visibility to the end-user. The logging algorithms are different from those of other vendors. For example, Cisco's logs provide extensive troubleshooting data, whereas Pure Storage logs offer limited information. We have to contact support to get more information."

What is our primary use case?

We use FlashArray for enterprise block workloads, especially VMware databases. Everything is a virtual environment these days. We work with companies in partner countries in industries like telecom and banking. 

How has it helped my organization?

You can see Pure Storage's performance benefits as soon as you have deployed the solution. In terms of compression and deduplication, you can see the benefit once you've migrated 25 to 30 percent of your workload to FlashArray. The algorithm needs that much to see how much duplicated data is inside the array. It has reduced the client's storage footprint 100 percent. 

What is most valuable?

One feature that's particularly valuable for our finance customers is Pure Storage's safe mode. It protects against ransomware attacks by taking snapshots. Our customers were very impressed with this capability. The data reduction is also impressive compared to other providers. 

The single pane of glass management is simple and easy to operate. It also seamlessly integrates with VMware and cloud environments. Pure Storage is hosted on the public cloud, so it's easy to monitor the array from your mobile phone.

What needs improvement?

Pure Storage's logs could provide more visibility to the end-user. The logging algorithms are different from those of other vendors. 

For how long have I used the solution?

I have used Pure Storage for three years. 

What do I think about the stability of the solution?

Pure Storage FlashArray is reliable, and I've had no problems with hardware or software failures. 

How are customer service and support?

I rate Pure Storage support eight out of 10. Their support is excellent, and they respond quickly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We recommend different solutions based on a questionnaire on the customer's needs. Are there performance or resource crunches? Is their current solution becoming obsolete? This isn't a problem with Pure Storage because it will last forever. 

Pure Storage builds its own drives using direct flash modules. Pure Storage has solutions for all scales from small businesses to the enterprise level. 

How was the initial setup?

FlashArray is pre-deployed on hardware. It's very easy to deploy using one person. 

What was our ROI?

Pure Storage offers a good long-term ROI. You will get the new technology and the same level of support on an initial capital investment. It's a cost-effective solution for customers of any size for long term.

The Evergreen program is critical for our customers who would like to stay on this platform forever, control operating costs, and adapt to new technologies. 

What's my experience with pricing, setup cost, and licensing?

The most important feature is that you get support services forever for a flat annual renewal cost.

What other advice do I have?

I rate Pure Storage FlashArray eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Dave Hornby - PeerSpot reviewer
IT Manager at a computer software company with 51-200 employees
Real User
Top 10
Oct 7, 2024
It helps reduce our storage footprint, improves uptime, and is quick
Pros and Cons
  • "I appreciate the ease of provisioning storage on Pure Storage FlashArray."
  • "Improved reporting on the deduplication and compression functionality would be beneficial."

What is our primary use case?

Our VMware infrastructure uses a Pure Storage FlashArray as its primary SAN storage solution.

How has it helped my organization?

Our organization values the single management pane of glass because it simplifies administration by consolidating all necessary tools and functionalities into one location, eliminating the need to navigate between different systems. This streamlined approach increases efficiency and allows us to manage our operations effectively.

The benefits of Pure Storage FlashArray were immediately apparent, with its speed dramatically reducing machine deployment times from several hours to mere minutes.

Pure Storage FlashArray significantly reduced our storage footprint. Moving from older three-point five-inch SAS disks to Pure's smaller disks and utilizing deduplication and compression, we condensed our storage from 12 racks to just four.

Pure Storage FlashArray reduces downtime compared to our previous storage solution. While our previous system was reliable with minimal downtime, it still required occasional maintenance, whereas Pure Storage FlashArray operates seamlessly without any maintenance requirements.

The Evergreen architecture provides a fantastic refresh cycle where storage, including the crucial controllers at the system's core, is replaced every three years during maintenance renewals. This effectively means that even after nine years, the system remains equivalent to a brand new one. This is greatly important to our organization's ability to maintain uptime. 

What is most valuable?

I appreciate the ease of provisioning storage on Pure Storage FlashArray. The deduplication and compression features make it cost-effective and remarkably straightforward to use.

What needs improvement?

Pure Storage FlashArray is fantastic. It shows and does everything I need, which is why I've used it for so long. However, improved reporting on the deduplication and compression functionality would be beneficial. While a general reduction in space usage is evident, it's impossible to determine the specific deduplication or compression rates for individual disk systems.

For how long have I used the solution?

I have been using Pure Storage FlashArray for nine years.

What do I think about the stability of the solution?

I rate the stability of Pure Storage FlashArray ten out of ten.

What do I think about the scalability of the solution?

Although we haven't needed to scale significantly yet, the system appears capable of scaling.

How are customer service and support?

The technical support always replies quickly, and the support quality has been fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE non-flash storage, but they did not offer the deduplication, compression, or SSD options that the Pure Storage FlashArray provides.

How was the initial setup?

The initial deployment is straightforward, even for someone who has no experience with Pure Storage FlashArray. It takes less than one day.

Deploying a Pure Storage FlashArray can involve various infrastructure components, making it more efficient to use a team. In most organizations, a single person would lack the necessary access to all the systems involved in the deployment process.

What's my experience with pricing, setup cost, and licensing?

We implemented Pure Storage FlashArray nine years ago when it was new to the market and obtained it at a preferential price. However, the current retail price may be relatively high, and discounts may not be available.

What other advice do I have?

I would rate Pure Storage FlashArray ten out of ten.

Pure Storage handles all maintenance. Upgrades are initiated by simply sending an email request to Pure Storage, which manages the upgrade process.

Pure Storage FlashArray offers fantastic performance and is easy to set up, but it's important to consider the types of workloads you'll be using, as this can impact its data deduplication and compression efficiency.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nana Kwame Baidoo - PeerSpot reviewer
System Engineer II at a real estate/law firm with 1,001-5,000 employees
Real User
Top 20
Aug 26, 2024
It performs well, reduces downtime, and easy to manage
Pros and Cons
  • "The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment."
  • "When creating a support case, visibility should be extended to others involved in assisting."

What is our primary use case?

We use Pure Storage FlashArray as the primary storage for our virtualized environment. 

How has it helped my organization?

Pure Storage arrays use flash memory, which provides faster data access and improved performance compared to traditional spinning disk storage. Pure Storage has features like deduplication, compression, and thin provisioning help reduce storage requirements and optimize the use of available space. The systems come with intuitive management interfaces and automation features that simplify storage operations and reduce administrative overhead.

Pure Storage FlashArray helps reduce downtime by 99.99 percent.

What is most valuable?

The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment. Pure One allows us to visualize our whole fleet and conduct various administrative assessments. This includes monitoring capacity usage and identifying the specific allocation of storage across our infrastructure. The FlashArray offers a centralized management system that is particularly appealing.

What needs improvement?

The self-service process encountered a bug that caused it to stall and prevent completion. Pure Storage should address these issues to enhance the functionality of self-service upgrades.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is stable. We have not had any issues.

What do I think about the scalability of the solution?

We can quickly scale the FlashArray if the device is not nearing the end of its life. Their systems are designed to scale easily, allowing you to add more capacity or performance as needed without major disruptions.

How are customer service and support?

The technical support team is knowledgeable and efficient. They quickly assign a technician to our cases, who analyses the issue or, if necessary, transfers it to another technician at the end of their shift. This entire process is smooth and seamless.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HP Storage, but Pure Storage FlashArray performs better. The IOPS is much better than what HP provides.

How was the initial setup?

The initial setup is complex for exceptionally large environments. Pure Professional Services is always available to assist.

What about the implementation team?

We implemented in-house with support from Pure professional services.

What's my experience with pricing, setup cost, and licensing?

While more expensive than other storage solutions in the same space, Pure Storage FlashArray offers superior performance that often justifies the higher cost and adds value overall.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

When you purchase a Pure Storage FlashArray, you're not just acquiring storage but also investing in excellent support. With a dedicated support representative assigned to your case, you can expect immediate assistance whenever you log in, day or night.

Maintenance is required for periodic updates and patches. Pure Storage informs us when the patches or updates are available. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mythily Loganathan - PeerSpot reviewer
Storage architect at a tech company with 10,001+ employees
Real User
Top 10
Oct 30, 2024
Good support and reduction in downtime but requires better performance reporting
Pros and Cons
  • "The snapshot feature is valuable. It protects data based on the policy."
  • "I have been primarily working with storage and have not fully explored other areas, but there is some room for improvement when it comes to performance reporting."

What is our primary use case?

We use Pure Storage FlashArray for storage allocation, DR, replication, and performance. We are migrating both servers and storage to Pure Storage.

How has it helped my organization?

It has reduced downtime significantly, and the self-service upgrade feature allows us to handle upgrades smoothly through the console.

It has helped decrease our organization’s storage footprint. There is about 15% reduction.

What is most valuable?

The snapshot feature is valuable. It protects data based on the policy. We can schedule snapshots and have unalterable data. It reduces management efforts.

Vendor support is good. After raising a case, we get a response within an hour or two.

What needs improvement?

I have been primarily working with storage and have not fully explored other areas, but there is some room for improvement when it comes to performance reporting.

For how long have I used the solution?

I have been using Pure Storage FlashArray for one year. I have been using Hitachi Storage and Sun Storage on all legacy devices. We are migrating all these servers and storage to Pure Storage FlashArray.

What do I think about the stability of the solution?

Our experience with the stability of FlashArray has been excellent. On a scale from one to ten, I would rate it an eight.

What do I think about the scalability of the solution?

The scalability of the solution is quite good, and I would rate it an eight out of ten.

How are customer service and support?

For a P2 issue, the SLA is 4 hours. They were able to resolve the issue within two hours. Just a month ago, we faced an issue, and they were able to resolve that within an hour. We got support immediately.

The technical support provided by Pure Storage is exceptional, and I would rate it a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been handling all the legacy environments, such as Hitachi USP V/VM, Hitachi AMS, Sun StorageTek, and EMC. They all were at the end of life and out of support. We have more than 1,000 devices and servers. Our servers were also out of service and end of life. We planned to migrate all the servers and data into Pure Storage as single devices. Instead of using multiple storage solutions, we wanted to use a single one and move to Pure Storage. We also had to deal with different vendors for support. We wanted to have a single vendor.

With these legacy devices, we were not getting any support. When we had any hardware failure or some issues, we were not getting a solution. For any hardware failures, we were not getting the parts. That is why we thought of migrating to Pure Storage.

How was the initial setup?

The deployment took about two months, primarily due to planning and the time taken for customer approval processes.

We are primarily using it on-premises, but we have plans to move to the cloud over the next one or two years.

What other advice do I have?

I would recommend this solution. I would rate Pure Storage FlashArray a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
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Buyer's Guide
Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.