Fastly Reviews

We use Fastly to track the logs to get the details in case of malware attacks.

The product helps our organization to access sites located in different regions quickly. It makes the sites more reliable.

Fastly's UI is reliable. We can use coding with Terraform to configure it with ease.

Fastly's customer service area needs improvement. They should respond faster. They take time to organize internal team meetings after we raise the ticket.

We have been using Fastly for three years.

I rate Fastly's stability a nine out of ten.

I rate Fastly's scalability an eight out of ten.

The technical support services need improvement. We encounter issues while communicating with them regarding different time zones.

The initial setup process is straightforward.

Fastly is less expensive than Akamai.

I rate Fastly an eight out of ten. I advise others to go for Cloudflare if their application is hosted on AWS. They should evaluate Akamai as well. They must decide which product to choose based on price and use cases.

I manage CDN configurations for my customers. 

We use this solution to ensure availability and performance for all of the websites we manage. 

We are able to accelerate websites all around the world while they are hosted in a single location.

We are a partner of Fastly and we resell Fastly CDN to our customers. We plan the right configuration for their needs after we learn about their business, and we advise them of which features would be good for them to use. Following this, we do the complete CDN configuration, new release, maintenance, etc.

We can deploy a new configuration very quickly. If our customers express a new need, we are able to give them a working solution in a few days, and sometimes just a few hours later.

We can address all kind of requests, as the VCL let us configure websites in the exact way that we need.

We easily migrated several customers with all of their websites, and they are all happy with this solution.

The statistical data and real-time graphics are very useful to check whether we have chosen the correct settings. Based on the results, we can adapt the settings as needed.

• CDN configurations are managed using VCL (Varnish Language), and you can do exactly what you want, including modifying the VCL code directly or using the GUI. This is really powerful.
• The CDN performance is really good, and it is fast, all around the world.
• Fastly uses configuration versioning, where you can deploy a new version in less than one minute. This includes a new origin server, caching rules, etc., and you can also rollback in less than one minute.
• The self-service model contains everything, and there is no need to ask for operations to be performed by technical support.
• Fastly CLI is really usefull to modify configuration in a quick way, more user friendly than the API but enought powerful to do what you want, I really like this possibility to make bulk changes

It's not easy to start with Fastly if you don't have VCL knowledge, so it appears very complex at the beginning. Even though the documentation is well done, you need to practice a lot to be able to do what you want.

It is missing a "staging" platform to deploy a test configuration with all of the real settings, which would allow us to properly test before putting it into production.

It is missing a statistical view to see multiple websites of our choice at once. Currently, you can see statistics for only one website, or for all of your websites, but not for a list you choose.

We have been using Fastly for one year.

This product is very stable and reliable. I haven't experienced any technical issues this year. Each time I had to check if the expected work had been correctly done by the solution (like caching asset, purging asset, applying new caching configuration), it was was indeed well done (checked using command lines or debug headers)

It's a cloud solution, so scalability is not a concern for us.

I have a very good impression of technical support. They are quick to answer and the solution was found quickly each time I needed it.

We did use another solution prior to this one and we changed it because some features were missing.

The initial setup is complex, and it is something that you need to gain experience with before it becomes easier.

I implemented it with the help of Fastly support and some special high-level engineers

In my opinion, Fastly is priced competitively.

We evaluated Limelight.

In summary, this solution is easy to manage, quick to deploy, and all of my customers are happy.