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Fastly pros and cons

Vendor: Fastly
4.4 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Fastly uses configuration versioning to deploy new versions in less than one minute.
The initial setup process of Fastly is straightforward.
Fastly offers valuable Compute@Edge features.
Rate limiting by Fastly protects from volumetric attacks.
Fastly provides comprehensive features including CDN, WAF, image optimization, and IP restriction.

CONS

Fastly is missing a staging platform to deploy a test configuration with all real settings.
The pricing of Fastly could be better.
Fastly's support and customer service need improvement.
Improved bot detection and management are necessary for Fastly.
Stronger analytics in Fastly, like tracking underused configurations, would be helpful.
 

Fastly Pros review quotes

EW
CDN & Cybersecurity Engineer - Web performance & security at CDN Tech / Ecritel
Jan 8, 2021
Fastly uses configuration versioning, where you can deploy a new version in less than one minute.
Dale Ellwood - PeerSpot reviewer
IT Infrastructure Architect at GoSee Travel
May 17, 2023
Its initial setup process is straightforward.
Archana Heeralal - PeerSpot reviewer
Security Engineer at Amazon
Jun 27, 2023
Rate limiting is a good feature that protects from volumetric attacks.
Learn what your peers think about Fastly. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Nick Wilsdon - PeerSpot reviewer
CEO at Torque
Jun 29, 2023
Compute@Edge features are valuable to me.
Shubham Chakraworty - PeerSpot reviewer
Infrastructure Engineer at a tech vendor with 10,001+ employees
Aug 28, 2023
The product helps our organization to access sites located in different regions quickly.
reviewer2335209 - PeerSpot reviewer
Information Technology Consultant at a tech services company with 51-200 employees
Jan 22, 2024
Support is good; the product works as advertised. We have a Slack connection with them. So we can basically ask for help, live, engage, and ring when they respond. Very quickly.
reviewer1245303 - PeerSpot reviewer
Senior Consultant CDN at a comms service provider with 10,001+ employees
May 28, 2024
The product's initial setup phase is straightforward.
PP
Technical support engineer at Adobe
Oct 15, 2025
Fastly provides CDN, WAF, image optimization, and IP restriction.
 

Fastly Cons review quotes

EW
CDN & Cybersecurity Engineer - Web performance & security at CDN Tech / Ecritel
Jan 8, 2021
It is missing a "staging" platform to deploy a test configuration with all of the real settings, which would allow us to properly test before putting it into production.
Dale Ellwood - PeerSpot reviewer
IT Infrastructure Architect at GoSee Travel
May 17, 2023
The solution's pricing could be better.
Archana Heeralal - PeerSpot reviewer
Security Engineer at Amazon
Jun 27, 2023
Support is not that great.
Learn what your peers think about Fastly. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Nick Wilsdon - PeerSpot reviewer
CEO at Torque
Jun 29, 2023
The product should provide improved bot detection and management.
Shubham Chakraworty - PeerSpot reviewer
Infrastructure Engineer at a tech vendor with 10,001+ employees
Aug 28, 2023
Fastly's customer service area needs improvement.
reviewer2335209 - PeerSpot reviewer
Information Technology Consultant at a tech services company with 51-200 employees
Jan 22, 2024
Stronger analytics would be helpful, like showing configurations that haven't served a certain amount of traffic in a while. With many properties, things can get lost track of - duplicates or unused configurations not properly decommissioned.
reviewer1245303 - PeerSpot reviewer
Senior Consultant CDN at a comms service provider with 10,001+ employees
May 28, 2024
What I don't like about Fastly is that they charge a heavy price.
PP
Technical support engineer at Adobe
Oct 15, 2025
We are not getting quick responses from Fastly technical support engineers. Sometimes they depend on their D3 developers.