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Usman Raza - PeerSpot reviewer
Webflow Developer at a tech services company with 5,001-10,000 employees
Real User
Top 10
Sep 16, 2025
Has improved my workflow for web design and prevents file loss during collaboration
Pros and Cons
  • "Having everything hosted on the web is one of the best features."
  • "In the free version, because we are designers, we don't always have access to the paid version. While the pricing is totally fine for paid workspaces, the free version needs better security locks so other users cannot duplicate content."

What is our primary use case?

I am a web designer and developer, a Webflow developer, so I use Figma mostly for creating website designs or mockups for clients, preview links for clients, or web design most of the time.

What is most valuable?

Having everything hosted on the web is one of the best features. Previously, when I was using XD before Figma, we would often lose files or they would become corrupted.

Figma provides better reliability compared to XD where we frequently lost files and were unable to create backups.

What needs improvement?

In the free version, because we are designers, we don't always have access to the paid version. While the pricing is totally fine for paid workspaces, the free version needs better security locks so other users cannot duplicate content.

Overall, I would rate it nine just because of these security issues.

For how long have I used the solution?

I have been using Figma for almost seven years, approximately six and a half years.

Buyer's Guide
Figma
June 2026
Learn what your peers think about Figma. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

At one point in time, Figma experienced a server outage.

How are customer service and support?

I have connected with support once in the past two and a half years.

Their service deserves a 9.5 rating because they begin working on issues immediately.

Which solution did I use previously and why did I switch?

Before Figma, I used XD. Everything being hosted on the web in Figma is superior because in XD we often experienced lost or corrupted files.

How was the initial setup?

The Figma setup is super simple, allowing users to log in directly through Google or email.

Everything is handled within Figma itself without requiring additional configuration.

What other advice do I have?

It would be super cool if you could implement these changes. I am currently working with three companies.

I rate Figma 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2755704 - PeerSpot reviewer
Software Engineer at a media company with 201-500 employees
Real User
Top 20
Sep 9, 2025
Collaborative design and organization improve workflows but notifications need enhancement
Pros and Cons
  • "Figma has positively impacted our organization because we just live in Figma and certain teams just live in Figma all the time, which has really allowed us to make sure that our designs are consistent and that there is a standard way of producing those designs and consuming those designs."
  • "One negative aspect about our main use case or how we used Figma in that project is that the notifications were a little bit difficult to follow."

What is our primary use case?

My main use case for Figma is to design pages for the website and new features and functionality. I haven't been doing it so much lately, but I definitely used to use it quite a bit more, designing new features, although I don't actually do the design, as there's a design team that works on it.

One of the projects I worked on with Figma is a CMS system.

Figma really helped clarify the requirements during the design and planning of the CMS for analysis articles because the designers would create a visual for the CMS, how it would work, and then we would iterate on it. It was a combination of design and then collaborating and iterating on the design.

What is most valuable?

The best features Figma offers include the ability to create a design system, which the designers really appreciated, as well as the organization of design assets for the purposes of development. I would say those are the two main features.

The design system feature and the organization of design assets help our team by ensuring that the team is better able to conform to the design system. By managing the design system within Figma, it's easy for other designers to pull out materials and to quickly build new designs based on our existing design system.

Figma has positively impacted our organization because we just live in Figma and certain teams just live in Figma all the time, which has really allowed us to make sure that our designs are consistent and that there is a standard way of producing those designs and consuming those designs. It's standardization of the design process and it has an influence on our entire website.

What needs improvement?

One negative aspect about our main use case or how we used Figma in that project is that the notifications were a little bit difficult to follow. For example, if a designer marks up some part of Figma, we don't necessarily know about it on the product side, and it's hard to keep track of all of that, especially when we use Slack for our regular workflow.

Figma can be improved by enhancing the notifications to let people know that there's a new message in Figma, just to make sure that people see the notification that it's meant to go to the person who's meant to receive it.

For how long have I used the solution?

I have been using Figma for probably a couple of years, about two or three years.

What other advice do I have?

The advice I would give to others looking into using Figma is that it's a great tool. I rate Figma seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Figma
June 2026
Learn what your peers think about Figma. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer2842104 - PeerSpot reviewer
Software developer at a university with 501-1,000 employees
Real User
Top 10
May 20, 2026
Seamless collaboration has transformed how I design UI prototypes and refine client projects
Pros and Cons
  • "If you are a designer, particularly a UI/UX designer, then you need to use Figma as it is the best."
  • "Figma could be made more user-friendly."

What is our primary use case?

I have been using Figma primarily for UI/UX design and prototyping, creating designs and different kinds of presentation-type designs, and it has been giving me very efficient and effective design outcomes for my workflows. Figma is a perfect cloud-based tool that allows me to share my designs with someone else who can directly add to it, facilitating easy team collaboration. My friend and I can work together without needing real-time presence on one laptop, allowing us to collaborate with each other and keep projects updated, as Figma provides the best features for design and collaboration capabilities.

I got a project where a client needed a basic design of their product, and after that, they needed to develop the application. First, they needed a UI design from my side, which I created for their product—an AI-based feature for an authentication application for students, where their parents can get knowledge about their child's location. This led me to create a UI design module including features like login, sign-up, and dashboards for parents and teachers along with prototype slideshows for interactions.

The collaboration features in Figma helped tremendously during this project as it offers real-time collaboration, is easy to use, and is cloud-based, allowing me to use it with team members. I have also taken multiple advantages from the plugins they provide, which offer different types of components that are very useful.

What is most valuable?

In my opinion, the best features Figma offers include team collaboration, real-time connectivity with anyone, and the availability of numerous components and plugins. Though as a beginner one might find some difficulty in understanding them, it becomes easy to use once familiar.

Figma positively impacts our processes in my organization. My team consists of eight designers who form a collaboration team, and if one of the members is absent, another one takes their responsibility by using Figma for collaboration in designing.

Figma has improved the timelines as recently we did not decide what we wanted, so we used Figma to create two different types of models, eventually deciding on the better-looking option which the clients also liked and approved.

What needs improvement?

Figma could be made more user-friendly. I would suggest that it requires some more plugins, and adding some advanced features would be beneficial.

For how long have I used the solution?

I have been working as a freelancer software developer for the last one and a half years, and prior to starting as a freelancer, I worked for five or six years.

What do I think about the stability of the solution?

I use Figma and it is stable, with no crashes or problems experienced.

What do I think about the scalability of the solution?

Figma is completely scalable and handles bigger projects and more users well.

How are customer service and support?

I never needed to reach out to customer support.

Which solution did I use previously and why did I switch?

I did not use any other tool like Figma; I design everything in Figma as I started with it. I never evaluated any other option, thus I never switched.

How was the initial setup?

My experience with pricing, setup costs, and licensing is straightforward.

What was our ROI?

We are using Figma and gaining a lot of benefits. We save a lot of time and energy.

What's my experience with pricing, setup cost, and licensing?

I am using a free model.

What other advice do I have?

This kind of solution will help me, and I may have covered all of the features that save a lot of time and energy, enabling easy collaboration. If you are a designer, particularly a UI/UX designer, then you need to use Figma as it is the best. I rate this product nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2026
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Usha Sista - PeerSpot reviewer
Service designer at a consultancy with 10,001+ employees
Real User
Top 5
Jul 25, 2024
Intuitive platform with efficient collaborative features
Pros and Cons
  • "The platform is scalable for small—to medium-sized enterprises."
  • "The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images."

What is our primary use case?

My primary use case for Figma is designing a hybrid superannuation solution. It involves a web-based and human-based approach, utilizing Figma as the product's base components.

What is most valuable?

The platform's most valuable features are its collaborative capabilities and interactive components. Sharing prototypes with multiple stakeholders and receiving immediate feedback is highly beneficial. The interactive features are useful for checking how designs work on different devices.

What needs improvement?

The product could be improved by addressing performance issues such as slowness, particularly with heavy or high-resolution images. It can lead to lag and slow file loading times.

What do I think about the stability of the solution?

The product can sometimes be unstable, especially with heavy files and high-resolution images, leading to lag and performance issues.

What do I think about the scalability of the solution?

The platform is scalable for small—to medium-sized enterprises.

Which solution did I use previously and why did I switch?

I previously used BlendedViewer but switched to Figma due to its superior collaborative features.

How was the initial setup?

The initial setup was straightforward, primarily requiring compatibility with browsers or Windows versions.

What about the implementation team?

We implemented the product with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

Figma's pricing is reasonable and accessible for both small and large firms.

Which other solutions did I evaluate?

I evaluated other options, such as Adobe XD, and found Figma more intuitive and interactive.

What other advice do I have?

While Figma is effective, managing file sizes and layers to mitigate performance issues is essential.

I rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shailin Patel - PeerSpot reviewer
Product Manager at Vetsource
Real User
Sep 6, 2022
Project sharing solution used to visually present ideas for different features and makes it possible to create templates
Pros and Cons
  • "The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts."
  • "One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction."

What is our primary use case?

There are two primary use cases. It is used to be able to visually present ideas for different features with our existing templates that we already have created inside of Figma. We also use it to create clinical prototypes for user testing.

What is most valuable?

The way you can create templates is probably most helpful because it gives us a way to very quickly play around and test ideas and different types of layouts. 

What needs improvement?

One of the areas for improvement is the onboarding experience. When you first starting using Figma, it can be a little confusing. It would be useful to have some guidance and direction. 

For how long have I used the solution?

I have used this solution for a year and a half.

What do I think about the stability of the solution?

This is a stable solution. 

Which solution did I use previously and why did I switch?

Prior to Figma, we used PowerPoint.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Don't be intimidated by the user interfaces, especially if you're using it for the first time. You usually have to spend three to four hours playing around to get a full grasp of how it works.

Once you get used to using it, it is very intuitive.

I would rate this solution a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1785030 - PeerSpot reviewer
Web UI Designer at Brinov
User
Feb 17, 2022
Reliable, easy to share files, and has a simple initial setup
Pros and Cons
  • "File sharing is easy."
  • "Figma, in addition to being light, has very good performance and hardly has bugs."
  • "Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does."

What is our primary use case?

I use Figma on a daily basis to prototype web Interfaces. I'm a UX/UI designer.

How has it helped my organization?

Productivity has improved. The tool I used previously (Adobe XD) did not have a good performance and sometimes it crashed. It had bugs. Figma, in addition to being light, has very good performance. It hardly has bugs.

What is most valuable?

The ability to add a hover effect is great.

There's a folder system within a project/file.

File sharing is easy.

What needs improvement?

Sometimes the prototype view menu gets in the way of navigation, especially if the prototype has a menu at the top, and most of the time it does.

For how long have I used the solution?

I've used the solution for approximately two months.

What do I think about the stability of the solution?

The solution hardly has any stability problems.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I still haven't reached out to technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Adobe XD. I switched to Figma due to the fact that it is better in many ways.

How was the initial setup?

The initial setup was simple.

What about the implementation team?

We handled the setup internally.

What was our ROI?

I have not seen an ROI.

What's my experience with pricing, setup cost, and licensing?

The costs are worth it if you have a team of more than two people or many projects.

Which other solutions did I evaluate?

I did not look at other options.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Figma Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Figma Report and get advice and tips from experienced pros sharing their opinions.