Forescout Platform Reviews

I am using the Forescout Platform for access control, a central management dashboard of all endpoints, and blocking.

The most valuable feature of the Forescout Platform it's highly customizable and flexible.

If older network devices are used there can be some compatibility issues while using the Forescout Platform. Additionally, if the switches that are deployed in your infrastructure are not captured properly to the endpoints there might be some difficulties with Forescout Platform trying to monitor the network traffic. Traffic management is an area the vendor should work on.

I have been using the Forescout Platform for approximately four years.

I rate the stability of the Forescout Platform a seven out of ten.

We have security engineers and support workers using the solution.

I rate the scalability of the Forescout Platform a seven out of ten.

I rate the support of the Forescout Platform a seven out of ten.

Positive

The time frame for the implementation can vary depending on what needs to be configured. It is important to have support from the vendor for the setup, it is not easy.

We used assistance support for the implementation of the solution.

The solution is not priced low. There are no hidden costs.

I rate the price of the Forescout Platform a seven out of ten.

One support person is enough for the maintenance of the solution if everything was set up correctly.

I would recommend this solution to others.

I rate the initial setup of the Forescout Platform an eight out of ten.

We use the tool for security in the banking and insurance industry. 

I help customers use the Forescout Platform for compliance enforcement. We can specify what needs to be installed on devices connecting to the network, like antivirus, updates, and security software.

For improvements, I think technical support could be enhanced. The time zone difference makes remote support difficult - I'm in Indonesia, and they're in the US. Maybe the Forescout Platform could provide engineers from Asia Pacific.

I have been working with the product for two to three years. 

I help customers implement the product. Sometimes, it has difficulties, especially with internal networks. We can face challenges integrating with firewalls. Implementation usually takes 1-3 months with two people. The product needs maintenance after deployment.

I rate the solution a seven out of ten. I usually recommend it to bigger companies, not smaller ones.

Our primary use of the Forescout Platform is to enhance network security. It is deployed in an on-premises environment, although there is interest in exploring cloud-based solutions.

Automated policy enforcement is particularly valuable as it significantly reduces the need for manual intervention, thus enhancing efficiency and security.

Customer support could be improved by providing direct assistance from Forescout employees or specialists at customer sites to enhance the support experience and effectiveness.

The scalability also needs some enhancement.

I have been working with the Forescout Platform for two years.

Forescout Platform's stability is rated at eight out of ten.

Presently, there are twenty five engineer architect using the solution. I would rate the scalability a six out of ten. 

The customer service could be improved, specifically regarding direct support presence.

Neutral

The setup process is straightforward.

Forescout's pricing is noted for its attractiveness, with potential discounts depending on partnership levels.

The comparison with Nozomi suggests a switch due to Forescout's more appealing pricing strategy.

Overall, I would rate the solution an eight out of ten. 

It enhances cybersecurity by allowing us to monitor and manage all connected devices on our network.

The standout strength of this solution lies in its unique capability to effectively manage unmanaged switches. In addition to its comprehensive feature set, it focuses on AAA for enhanced security and network control.

Incorporating additional features such as NetFlow DLP, would serve as valuable add-ons. Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions.

I have been working with it for seven months.

I would rate its stability capabilities nine out of ten.

Scaling it poses no challenges or obstacles. I would rate it nine out of ten.

The deployment time varies based on the customer's network and its complexity. It could range from as little as five to seven days to one or two months, depending on factors such as the number of switches involved. I oversee a maintenance team comprising over 35 skilled individuals dedicated to network and security solutions. Our technical staff is well-rounded, with three experts specializing in Mac solutions, while others are adept in various network features such as routing and firewall management.

The pricing structure should be enhanced.

Overall, I would rate it nine out of ten.

I use Forescout Platform in the construction industry to monitor connections to our cloud for ERP and file services.

Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network.

Forescout Platform's best feature is asset management.

Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns.

I've been using Forescout Platform for about half a year.

Forescout Platform is stable.

Forescout Platform is scalable.

I previously used Portnox and ISE.

Forescout Platform is very complex to implement because it has a lot of features, and all of them need to be configured.

We used a third-party team.

Forescout Platform isn't cheap, but it's the best solution for the environment I'm dealing with. We paid between $20,000 and $25,000 for a three-year license with maintenance.

I evaluated FortiNAC, and Forescout Platform is more robust and advanced.

I'd give Forescout Platform a rating of nine out of ten.

We use the Forescout Platform for radius authentication, as well as visibility control and enforcement. Such as discovery, classification, control, and orchestration for all possible use cases.

This is clearly the best product for the NAC use cases in this field for Forescout. It is difficult to implement. I wouldn't say it's complicated in that sense. It all depends on who is using it. 

If people don't understand the product, it's obviously complicated because it has multiple components that are difficult to mix and match and bring into the environment, which we faced a couple of years ago. But now that we know how the products and different licensing models work, we can bring in the right components, such as modules and all. It's kind of like once you know the product is simple.  Otherwise, you must understand that this is somewhat complicated.

The product is excellent. As a product, there is nothing to complain about. However, they should improve their overall support.

Let me provide an example. Assume you are in the United Kingdom, and you are also familiar with the cars in your neighborhood, and any manufacturer you have heard of. And let's say Forescout is one of the niche products, similar to Rolls-Royce. You know that Rolls-Royce is good, but you need some kind of information accessibility to use that.

The comfort is good, and you can obviously drive it, but you need to understand all of the features. You need that level of knowledge, that level of information is clearly not available.

First and foremost, that information is not accessible. 

The second point to mention is that once you purchase the later support and services. That is, they will continue to charge you for every service.

Things they should have told you ahead of time are that if you run into problems during the deployment, they will keep asking you to engage the product's professional services, which they will charge you for.

And from the standpoint of support, they should be adaptable. When they are aware that customers have made significant investments in these expensive licenses. And it is expected that they will receive adequate assistance. That is where they are falling short.

You own a Rolls-Royce, but you are having trouble making the most of its features and functions.

I have been working with Forescout Platform for five or six years.

I am working with the latest version.

Forescout Platform is a stable solution.

If you do it correctly in terms of configuration and deployment. If you know the necessary prerequisites, yes it is very stable.

The Forescout Platform is scalable.

We are using it, and we have currently rolled out this solution to 55% of our organization.

We have approximately 400,000 users.

We also use Cisco ISE. I am working with the latest version which is version 3.1.

It is expensive and there are extra costs for the support.

The price depends on your environment. We do get a discount.

It is expensive because you have to pay for their CSM, the customer's access manager, and their professional services on top of that, and they charge you roughly $400 per hour, which is overhead. I find it to be expensive.

It is purely based on the use case. If they have any issues with OT or IoT, this is the best solution. Otherwise, they can rely on other products if they are a typical non-manufacturing or non-healthcare organization.

ISE is also extremely expensive. They can look for anything cheaper than this. It is dependent on the use cases.

Because IoT and OT products are widely used in healthcare and manufacturing, and Forescout is the best.

I would rate Forescout Platform an eight out of ten. They mostly fail to provide support during and after deployment.

I use the Forescout Platform for different customers from the enterprise, banking, and telecom sectors.

The solution's implementation and operation are very easy. The solution's GUI is very user-friendly. It doesn't have a lot of components. It has only one device or a few devices connected to one management with only one agent.

The solution's customer support is bad and should be improved. When our customers try to reach or discuss with the support team, they don't even answer.

I have been using Forescout Platform for two years.

I rate Forescout Platform a seven out of ten for stability.

I rate the solution an eight or nine out of ten for scalability.

The solution’s initial setup is very easy.

Overall, I rate Forescout Platform an eight out of ten.

I primarily use Forescout Platform for its wireless functionality, predictive functionality, and NetFlow feature.

Forescout Platform's best feature is plug-in integration.

Forescout Platform's technical support needs to be improved - it could be faster, and its team could be more knowledgeable.

I've been using Forescout Platform for five or six years.

There are some problems with Forescout Platform's stability, but compared to its competitors, it performs well.

There are no problems with Forescout Platform's scalability.

Forescout Platform's technical support is slow to respond and could be more knowledgeable.

Neutral

The initial setup was straightforward.

Forescout Platform is on the expensive side.

I would recommend Forescout Platform for smaller businesses but not for large ones. I would give Forescout Platform a rating of seven out of ten.