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Ahmad Bin Zaini - PeerSpot reviewer
Cyber Security Engineer at IshanTech (M) Sdn Bhd
Reseller
Top 5
An agentless NAC solution that doesn't disrupt the network during outages
Pros and Cons
  • "The Forescout Platform's most valuable features include its agentless configuration, which allows for easy integration with switches, and its broad customizability of rules and conditions for policy configuration. By leveraging its Network Access Control capabilities, the tool controls network access, allowing administrators to enforce policies tailored to the organization's needs."
  • "Forescout Platform would benefit from using AI. Everything has to be set up manually, but AI can learn and suggest rules over time. It also lacks visualization, and some interface configurations need improvement. The visualization seems a couple of years behind compared to other products."

What is our primary use case?

We use the solution for network access. 

What is most valuable?

The Forescout Platform's most valuable features include its agentless configuration, which allows for easy integration with switches, and its broad customizability of rules and conditions for policy configuration. By leveraging its Network Access Control capabilities, the tool controls network access, allowing administrators to enforce policies tailored to the organization's needs. 

The tool is agentless. If it encounters any issues or undergoes shutdown, it doesn't disrupt the entire network.

What needs improvement?

Forescout Platform would benefit from using AI. Everything has to be set up manually, but AI can learn and suggest rules over time. It also lacks visualization, and some interface configurations need improvement. The visualization seems a couple of years behind compared to other products.

Therefore, visualization and interface components need enhancement. A few pages can be improved for better design compatibility with current standards compared to other products available today. The solution doesn't have a widget-based dashboard. Also, the visualization isn't as customized as Splunk's analyzer. I believe it could incorporate a similar design approach into its dashboard.

For how long have I used the solution?

I have been using the product for six months. 

Buyer's Guide
Forescout Platform
June 2025
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What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability an eight out of ten. 

How are customer service and support?

I haven't contacted the tool's support yet.

How was the initial setup?

I've had experience setting up the Forescout Platform along with other products like Splunk. In my opinion, the Forescout Platform is the easiest to set up. The main configuration task is enabling the spam switch on the network. Configuring policies can be complex, but that's more related to management than the Forescout platform. I rate its ease of deployment an eight out of ten. 

The installation itself takes no more than a day. However, depending on how quickly customers can define their desired policies, the full deployment process can take up to three months.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is expensive but reasonable.

What other advice do I have?

We have only done POC, and it hasn't progressed to production. Our customers are small and medium businesses, mostly from the banking domain. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Real User
Top 5Leaderboard
Effortlessly deployable with amazing technical support
Pros and Cons
  • "Ease of deployment There's a great support team that becomes actively engaged whenever we encounter issues. Their technical support is amazing. Good documentation is available. The product is stable. The solution is highly scalable. I recommend using the solution because it gives verified control over the environment. It has a great visibility feature."
  • "It does not support the TACACS+ protocol."

What is our primary use case?

We use the solution for network admission control. It manages the admission of endpoints to the networks.

What is most valuable?

Firstly, I like the stability. Secondly, the ease of deployment— it's not complex. Thirdly, there's a great support team that becomes actively engaged whenever we encounter issues. Their technical support is amazing. Fourthly, good documentation is available. We have detailed information about the product.

What needs improvement?

For sales purposes, the product has limitations. It does not support the TACACS+ protocol. This creates a need for another product to work with.

For how long have I used the solution?

I have been using this solution for the past two and a half years.

What do I think about the stability of the solution?

The product is stable. Once you deploy it, you don't need to touch it again.

What do I think about the scalability of the solution?

The solution is highly scalable. I currently use it for corporate use within my company and for other clients. We have three to four engineers for deployment and maintenance tasks.

How are customer service and support?

We have rarely contacted customer service and support, as the website is straightforward.

How was the initial setup?

The initial setup was straightforward and not complex. The deployment process took six weeks. It's shorter than the typical six months for similar products.

The deployment process involves an initial assessment, checking the security policy against the required tasks, preparing the network for deployment, and then the deployment itself.

What other advice do I have?

I recommend using the solution because it gives verified control over the environment. It has a great visibility feature. Also, it gives visibility on what's happening on the network. Proceed with the prerequisites, particularly the initial assessment. It has to be conducted properly. Otherwise, the solution might not follow a straightforward path.

The first step is the initial assessment, followed by the second step of collecting clear requirements. Clarity in requirements is crucial because the solution can be directed in any direction you tell it to go. Therefore, you need to know exactly what you need to do. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Forescout Platform
June 2025
Learn what your peers think about Forescout Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
AdebayoKalejaiye - PeerSpot reviewer
Senior Information Security Engineer at United Bank for Africa
Real User
Highly customizable, flexible, and helpful support
Pros and Cons
  • "The most valuable feature of the Forescout Platform it's highly customizable and flexible."
  • "If older network devices are used there can be some compatibility issues while using the Forescout Platform. Additionally, if the switches that are deployed in your infrastructure are not captured properly to the endpoints there might be some difficulties with Forescout Platform trying to monitor the network traffic. Traffic management is an area the vendor should work on."

What is our primary use case?

I am using the Forescout Platform for access control, a central management dashboard of all endpoints, and blocking.

What is most valuable?

The most valuable feature of the Forescout Platform it's highly customizable and flexible.

What needs improvement?

If older network devices are used there can be some compatibility issues while using the Forescout Platform. Additionally, if the switches that are deployed in your infrastructure are not captured properly to the endpoints there might be some difficulties with Forescout Platform trying to monitor the network traffic. Traffic management is an area the vendor should work on.

For how long have I used the solution?

I have been using the Forescout Platform for approximately four years.

What do I think about the stability of the solution?

I rate the stability of the Forescout Platform a seven out of ten.

What do I think about the scalability of the solution?

We have security engineers and support workers using the solution.

I rate the scalability of the Forescout Platform a seven out of ten.

How are customer service and support?

I rate the support of the Forescout Platform a seven out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The time frame for the implementation can vary depending on what needs to be configured. It is important to have support from the vendor for the setup, it is not easy.

What about the implementation team?

We used assistance support for the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is not priced low. There are no hidden costs.

I rate the price of the Forescout Platform a seven out of ten.

What other advice do I have?

One support person is enough for the maintenance of the solution if everything was set up correctly.

I would recommend this solution to others.

I rate the initial setup of the Forescout Platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Anchal Verma - PeerSpot reviewer
Chief Executive Officer at Grand Ortus Solutions Pvt Ltd
Real User
Top 5
Comprehensive and advanced cybersecurity excels in providing device visibility and control, robust integration capabilities
Pros and Cons
  • "The standout strength of this solution lies in its unique capability to effectively manage unmanaged switches."
  • "Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions."

What is our primary use case?

It enhances cybersecurity by allowing us to monitor and manage all connected devices on our network.

What is most valuable?

The standout strength of this solution lies in its unique capability to effectively manage unmanaged switches. In addition to its comprehensive feature set, it focuses on AAA for enhanced security and network control.

What needs improvement?

Incorporating additional features such as NetFlow DLP, would serve as valuable add-ons. Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions.

For how long have I used the solution?

I have been working with it for seven months.

What do I think about the stability of the solution?

I would rate its stability capabilities nine out of ten.

What do I think about the scalability of the solution?

Scaling it poses no challenges or obstacles. I would rate it nine out of ten.

What about the implementation team?

The deployment time varies based on the customer's network and its complexity. It could range from as little as five to seven days to one or two months, depending on factors such as the number of switches involved. I oversee a maintenance team comprising over 35 skilled individuals dedicated to network and security solutions. Our technical staff is well-rounded, with three experts specializing in Mac solutions, while others are adept in various network features such as routing and firewall management.

What's my experience with pricing, setup cost, and licensing?

The pricing structure should be enhanced.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
ILAN-YACOBY - PeerSpot reviewer
Chief Information Officer at Amarel Ltd.
Real User
Robust solution with great asset management
Pros and Cons
  • "Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network."
  • "Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."

What is our primary use case?

I use Forescout Platform in the construction industry to monitor connections to our cloud for ERP and file services.

How has it helped my organization?

Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network.

What is most valuable?

Forescout Platform's best feature is asset management.

What needs improvement?

Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns.

For how long have I used the solution?

I've been using Forescout Platform for about half a year.

What do I think about the stability of the solution?

Forescout Platform is stable.

What do I think about the scalability of the solution?

Forescout Platform is scalable.

Which solution did I use previously and why did I switch?

I previously used Portnox and ISE.

How was the initial setup?

Forescout Platform is very complex to implement because it has a lot of features, and all of them need to be configured.

What about the implementation team?

We used a third-party team.

What's my experience with pricing, setup cost, and licensing?

Forescout Platform isn't cheap, but it's the best solution for the environment I'm dealing with. We paid between $20,000 and $25,000 for a three-year license with maintenance.

Which other solutions did I evaluate?

I evaluated FortiNAC, and Forescout Platform is more robust and advanced.

What other advice do I have?

I'd give Forescout Platform a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KimeangSuon - PeerSpot reviewer
Pre-Sale Consultant at Yip In Tsoi Co., LTD.
Real User
Does not require upgrades to existing networks and integrates with products from multiple vendors
Pros and Cons
  • "I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks."
  • "Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting."

What is our primary use case?

Mostly, I use this solution for endpoint compliance, antivirus updates to block malicious traffic access to the internal network, and for visibility, to see who is connected to the network and the infrastructure.

What is most valuable?

I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks.

What needs improvement?

Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting.

For how long have I used the solution?

I've been working with this solution for around two years.

What do I think about the scalability of the solution?

The scalability varies. If you have 1000 endpoints, Forescout recommends the 2000 endpoint plan. Depending on the scalability you choose, the hardware and license can be extended.

We currently have three people who use this solution, including an
IT security person, an administrator, and a technical person.

How are customer service and support?

For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used ActiveCare Advanced for technical support requests, and they have responded depending on the severity and also my support plan.

How was the initial setup?

With regard to initial setup, it can take a bit to customize policies. Forescout requires in-depth knowledge to customize policies to monitor endpoint visibility.

It takes around one or two hours to deploy the software and have it up and running. This includes configuration and integration with the existing network. Customization takes a long time because some departments require more customization.

What about the implementation team?

I had a consultant do the deployment, and it could have been better.

What's my experience with pricing, setup cost, and licensing?

You can have a flexible license depending on your environment.

What other advice do I have?

If you are looking for a NAC solution and you want to integrate the existing network infrastructure without upgrades or without replacing existing devices, then you should go with Forescout. Also, if you don't want to run an agent in the endpoint, Forescout is the way to go because it does not require an agent. It is optional. If you are concerned about having to run too many agents in your endpoint and don't want to add an another agent, this solution is a good choice.

Because Forescout has flexible integration and flexible pricing, I would give it a general rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed_Shalaby - PeerSpot reviewer
Senior Cyber Security Engineer at Beta Information Technology
Real User
Top 5Leaderboard
The solution has easy implementation and operation, along with a user-friendly GUI
Pros and Cons
  • "The solution's implementation and operation are very easy."
  • "The solution's customer support is bad and should be improved."

What is our primary use case?

I use the Forescout Platform for different customers from the enterprise, banking, and telecom sectors.

What is most valuable?

The solution's implementation and operation are very easy. The solution's GUI is very user-friendly. It doesn't have a lot of components. It has only one device or a few devices connected to one management with only one agent.

What needs improvement?

The solution's customer support is bad and should be improved. When our customers try to reach or discuss with the support team, they don't even answer.

For how long have I used the solution?

I have been using Forescout Platform for two years.

What do I think about the stability of the solution?

I rate Forescout Platform a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution an eight or nine out of ten for scalability.

How was the initial setup?

The solution’s initial setup is very easy.

What other advice do I have?

Overall, I rate Forescout Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Brook Debebe Hailu - PeerSpot reviewer
Chief Technology Officer at Mehbub General Trading PLC
Reseller
Top 5Leaderboard
A stable and scalable tool that is very easy to work with and easy to deploy
Pros and Cons
  • "The product is very easy to work with and easy to deploy."
  • "The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems."

What is most valuable?

The most valuable feature of the solution is that it is not dependent on whatever suite or product you use.

The product is very easy to work with and easy to deploy.

What needs improvement?

Weaknesses of the product are usually present from the side of vendors. In the case of Cisco's vendors, they do have a presence in the South African region. The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems. Though they offer support, Forescout Platform does not offer a vendor like other products do for even East Africa ensuring they deliver better services to their customers. The aforementioned area can be considered for improvement.

Maybe integration with or onboarding an XDR solution is something I would like to see in future product releases.

For how long have I used the solution?

I have experience with Forescout Platform for about three years. My company has a partnership with Forescout. We are also resellers of Forescout.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I can recommend the solution to medium and enterprise-sized companies. I recommend an open-source product over Forescout Platform to small businesses.

How are customer service and support?

The solution's technical support can onboard more users. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

An advantage of Forescout Platform is that it is easy to deploy.

The deployment process took around a week.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is reasonable. Considering the deployment or the professional service, on the other side, along with the basic service, which was a bit technical, with the product and the licenses, Forescout Platform can compete with other products.

What other advice do I have?

My company does help our customers manage Forescout Platform.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution a nine and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Forescout Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Forescout Platform Report and get advice and tips from experienced pros sharing their opinions.