Forescout Platform Reviews

I am a freelance cybersecurity consultant. I provide and implement products for our clients.

Forescout Platform is a very good NAC solution.

It's a very good product.

The agentless visibility is definitely unmatched and outstanding. 

The actions that the agentless visibility, allow us to perform on the endpoint, are really amazing, especially in the way that it is done. 

It is a good solution, Garner rated because their leadership quadrant position is responsible for their market.

As a user, if I am using a laptop that is Wi-Fi connected, Forescout identifies my port connectivity as one user license, and if I take that same laptop with the same username to a wired network, which is also the same network that is used for the Wi-Fi connection, Forescout detects it as a separate license.

At times, I am working on wireless and sometimes I enter a zone where there is no wireless connection, which forces a land connection. This is an issue that needs to be resolved because it consumes another license for the same device and the same user.

This issue has been escalated to Forscout directly.

There was integration with Microsoft SCCM previously, and have suddenly stopped the open integration module for Microsoft. Customers are not aware of what is available to them in terms of the open integration module. 

Forescout Platform advised that there are many options available and many things they can do, but they don't tell customers exactly what they are. 

They need clear documentation and direction as to what the customer can expect from the open integration module. Customers need some clarity on what they can do and what is not possible to do.

When it comes to a full open integration we need to rely on the professional services from Forescout directly, no one can implement it as there is a limited amount of knowledge available.

They need to be more considerate, and there should be good documentation available to the customer.

They need to improve their selling approach or the consultant approach.

One of their use cases is an ITM use case, and ITSS asset management, but they don't really do ITSS management. They only detect the ITSS and all the parameters around that test, but they do not have any integration with any database system where they can store all these details and act like a typical ITSS management system. 

They should remove that use case in full. They should say that we complement your ITSS management by detecting the unknown assets in your network. This would be right.

I have been familiar with the Forescout Platform for more than four years.

In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and if they exceed the time it takes to resolve the issue, they will charge for that extra time. For example, if they go one day more, they will charge for that extra day.

We have completed significant deployments which are more than 4,000 endpoints. There was a complex network architecture.

All of the implementations have gone very well and the customers are satisfied.

They base the license on the number of devices, which is quite misleading. If I am one user, it should be based on that rather than how many devices I use with the same user name. 

To base it on the number of devices it can reduce one more license from my overall license allotment. It can result in four or five licenses for one user.

I was a partner of the company who was a Forescout Platform partner and I was responsible for bringing in Forescout, and establishing the service line for the Forescout Platform sales, pre-sales, and the implementation, but I am no longer with that company.

I would rate Forescout Platform an eight out of ten.

The most valuable feature of the solution is that it is not dependent on whatever suite or product you use.

The product is very easy to work with and easy to deploy.

Weaknesses of the product are usually present from the side of vendors. In the case of Cisco's vendors, they do have a presence in the South African region. The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems. Though they offer support, Forescout Platform does not offer a vendor like other products do for even East Africa ensuring they deliver better services to their customers. The aforementioned area can be considered for improvement.

Maybe integration with or onboarding an XDR solution is something I would like to see in future product releases.

I have experience with Forescout Platform for about three years. My company has a partnership with Forescout. We are also resellers of Forescout.

It is a stable solution.

It is a scalable solution.

I can recommend the solution to medium and enterprise-sized companies. I recommend an open-source product over Forescout Platform to small businesses.

The solution's technical support can onboard more users. I rate the technical support a seven out of ten.

Neutral

An advantage of Forescout Platform is that it is easy to deploy.

The deployment process took around a week.

The product's pricing is reasonable. Considering the deployment or the professional service, on the other side, along with the basic service, which was a bit technical, with the product and the licenses, Forescout Platform can compete with other products.

My company does help our customers manage Forescout Platform.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution a nine and a half out of ten.

We use the Forescout Platform for network access control and device management. The solution allows us to check the posture of our workstations to ensure they are compliant before granting them access to the network. We also use it to give people different privileges and access to our routers, switches, and firewalls based on their roles.

The solution's support is excellent. They are making an effort to attract more customers, which is reflected in their fast response times.

Forescout Platform has granular features and one of the most impressive features is the agentless feature. No agent installation is necessary for Forescout, which is amazing! It allows for agentless visibility into our network, even for Cisco devices that normally require the installation of AnyConnect.

Forescout Platform needs to improve how the device works in preventing rogue servers. Cisco has an impressive way of detecting rogue servers or rogue wireless access points to help protect the network. 

There is still room for improvement in this area with the Forescout GUI.

Integration with other products can be improved upon.

Fortinet and Cisco ISE have larger communities than the one available for Forescout Platform. The community size for the Forescout Platform can be improved. Forescout Platform doesn't have a big online community where people can go and ask questions and get solutions.

I have been using the solution for four years.

The solution is stable.

The solution is scalable.

The technical support is great. They are trying to win the hearts of the customers by responding immediately to calls.

Positive

The initial setup is straightforward. Large infra may take few days to deploy.

The price of Forescout is reasonable when compared to Cisco ISE.

I give the solution a nine out of ten.

We have around 50 people using the solution.

I would advise against investing in this solution for a small environment, as it is quite costly. For medium and enterprise-size environments, however, this is an option worth considering. The solution is much cheaper than Cisco ISE and Fortinet. 

The only community is still small.

Our primary use cases of Forescout Platform are network access control, user access control, and Wi-Fi network access control.

The most valuable feature of Forescout Platform is that it has everything that Aruba has at significantly less cost.

Unfortunately, Forescout Platform can only be accessed by Android systems. iOS is not supported, so there are some limitations to the operating system. I would like to see all devices have access to the solution.

Forescout needs to upgrade its development in the future.

I have been using Forescout Platform for the last two years.

Forescout Platform is very stable.

The solution is scalable. It is not one box that has limitations on licenses. Forescout Platform is more capable than Aruba ClearPass. 

Customer service and support is a four out of five overall. I am satisfied with the support I receive. 

Positive

Comparing Forescout to Aruba ClearPass, the difference is in the price and the level of policy enforcement.

The initial setup of Forescout Platform is very easy because it is pre-configured. I would rate it a five of five for the ease of setup of this product.

Forescout Platform licenses include everything integrated into the system including eyesight, recovery, and valid license. All three come in one box. It is a very competitive product, being half the price of its competitors.

5,000 user licenses will cost you between seven and eight million dollars, compared to 20 million for Aruba.

Overall, I would rate Forescout an eight out of ten.

We use this solution for cyber-security purposes.

The 802.1X compliance authentication feature of this solution is very good.

We have found that the agent-based authentication, available within this solution could be improved.

The price-point for this solution is very high, which should be looked at in comparison with similar products currently on the market.

We have been using this solution for five years.

We have found this to be a stable solution.

We believe this product is easily scalable.

The technical support for this product has been good in our experience.

Neutral

The setup for this solution is very straightforward, but full deployment can take a number of years.

The cost of licensing for this product is quite high, but this cost covers all the features of the solution so it is a single payment for the term that has been selected.

I would rate this solution a seven out of ten.

The most valuable features of the Forescout Platform are NAC for sharing, Network Access Control, and port sharing of the devices.

Forescout Platform could improve the vulnerability management as well as the control on the endpoint, which needs to be connected to my network.

In an upcoming release, they should add security features, such as malware and threat protection.

I have been using the Forescout Platform for approximately six years.

Forescout Platform was not a stable solution in 2015, but over the year it has become more and more stable. At this point in time, it is a stable solution.

The Forescout Platform is scalable.

The support from the Forescout Platform is great.

I rate the support from Forescout Platform a nine out of ten.

Positive

The price of the Forescout Platform is expensive. I purchased it for approximately 94 lakhs.

I rate Forescout Platform a nine out of ten.

I had to gain visibility across my network and be able to block any unknown device connected to my network and this is what I use Forescout Platform for.

The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain.

Forescout Platform could improve the costs of integrations.

I have been using the Forescout Platform for one year.

The stability of the Forescout Platform is good.

Forescout Platform can scale very easily. You can deploy as many servers as you want, and it's highly scalable. There is console to manage all the Forescout servers which make for easy scalability. 

Forescout Platform is used by only the network and security administrators. There is a total of 10 people using it.

Forescout Platform is very simple to deploy. We did the deployment within a few hours, and I gained visibility at the end of the day. I had visibility across my whole network.

Forescout Platform does not require a lot of maintenance. It is a low-maintenance platform.

We need to pay for integration for each integration that we want to do and there is an additional license fee. This adds more costs. It is not something that anyone can afford. If you want to integrate this with a lot of other tools, it can be costly.

The initial cost of the Forescout Platform was $200,000 for three years. There are only additional costs for upgrades.

My advice to others is to use the Forescout professional services. They are offering a fixed price to deploy the solution, and it's major pain relief as you are talking with experts committed to achieving your objectives.

I rate Forescout Platform a ten out of ten.

It's a Network Access Control tool.

The ability to control to identify devices and control the actual devices was great.

It is easy to set up.

It's stable and reliable.

The scalability is good. 

It is an affordable solution. 

The product is easily deployable and it is agentless.

Custom integrations need to be better. I'd like to have the option, for example, to integrate the Forescout Platform with a customized application or any other software out there that I am using at the same time.

I would like the Forescout Platform to be deployable on cloud solutions, like Huawei. It's not compatible with Huawei at the moment. It can be deployed only on Amazon and AWS.

I've been using the solution for five years now. 

It's very stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

The solution can scale as necessary. You just pay more according to the number of users you are adding. 

We have about 70 users on the solution. 

We use it daily for our clients. 

The solution is very easy to set up. It's not overly complex or difficult.

I'd rate the solution a four out of five in terms of ease of setup.

The level of maintenance depends on the organization. If you are using more resources, you'll need more people. For an environment of maybe a thousand users, you can deploy one engineer. He can manage everything.

The cost of the solution is about 5000 South African rands per year for ten users. That's about $320 USD. If you want to increase usage, you can easily scale, you just pay more. 

I'd rate the solution four out of ten in terms of affordability. 

We are users and a reseller. 

I'd rate the solution nine out of ten.