No more typing reviews! Try our Samantha, our new voice AI agent.
PeerSpot user
Network Architect at Finastra
Real User
Top 20
Jan 6, 2019
The option of using the GUI and CLI interchangeably is invaluable
Pros and Cons
  • "Better visibility into traffic patterns Lightening fast troubleshooting and reduced management complexity overall."
  • "The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure."

What is our primary use case?

Needed to get off of EOL Cisco ASA platform and we evaluated Checkpoint, Palo Alto, and FortiGate 1500 and 3000D. We chose FortiGate, FortiAnalyzer, and FortiManager as our solution.

How has it helped my organization?

  • Better visibility into traffic patterns
  • Lightening fast troubleshooting and reduced management complexity overall.

What is most valuable?

  • Live traffic viewer
  • Packet capture, and
  • The option of using GUI and CLI interchangeably.  

FortiManager and FortiAnalyzer helps us manage multiply firewalls.

What needs improvement?

The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure.

Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sabyasachi Sen - PeerSpot reviewer
IT General Manager at Manav Rachna International School
Real User
Nov 18, 2018
I am "headache free" now that I don't have to categorize all the websites and that security has been pre-categorized. The tech support needs improvement.
Pros and Cons
  • "I am "headache free" that I don't have to categorize all the websites and that security has been pre categorized by the people, and that the services are getting updated. At least one part of my problem is over."
  • "At least one part I am headache free that I don't have to categorize all the websites and that security has been pre-categorized by the people, and that the services are getting updated."
  • "A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
  • "It should have been scalable, but it is not quite so; there are limitations, and I find it very difficult to give connectivity simultaneously on concurrent connections, so I have to deprive my faculties, my staff, or my students of certain functions."

What is our primary use case?

My primary use case for this solution is using it as a key net and as a firewall.

How has it helped my organization?

For Fortinet Fortigate,I have to have a Fortigate access point. In my opinion, it should have been a universal access, which supported the universal access point. At this point, our campus is large with some 10 thousand students and staff on board at any given time. Every time I have to use Fortigate, the access point portal has to be a universal type. It would be nice if I did not have to "marry" Fortigate for everything.

What is most valuable?

The only feature is that I don't have to be worried about categorization of the websites. I am able to put on the policies for the blog because this is an institution.There are several restrictions out there to get onto the websites. It creates a "headache free" environment for us.

What needs improvement?

A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve.

My only solution would be please don't make it as a closed source. Don't make it as
a closed source. Give some kind of a power to the user so that they can consider it
according to their determine that it should have some flexibility on concurrent
connections not be restricted. I agree that to some concurrent connections the CPU and
the box may be a lower model and it need some higher scale level with this. But, there
should be a provision. There should be a provision to go to at least to 60-70% onto the
threshold to go beyond the designed capacity of something. Like we call it as a design
capacity, and since 70% addition to the 100% of it.

What do I think about the stability of the solution?

If I compare with the open source, it has really frustrated me for a couple of things. Whenever my students or faculty goals increase, then in Fortinet, I need to change the model for going with the higher model, or better model more better first tier it can deal with it.

What do I think about the scalability of the solution?

It should have been scalable. But, it is not quite so. There are limitations, I need to change the box or I have 1500 D. That means I can make 1000 connections, but some kind of vestibules are going on and the advances are going on. Then, I find it very difficult to give  a connectivity simultaneously and upon current connections. As a result, I have to deprive my faculties, my staff, or my students of certain functions.

How is customer service and technical support?

Tech support is not very efficient in India.

Which other solutions did I evaluate?

We have considered the Linux Suite and HP BSM.

What other advice do I have?

As I said, that at least one part I am "headache free" that I don't have to categorize all the websites and that security has been pre categorized by the people, and that the services are getting updated. At least one part of my problem is over.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Senior Security Consultant at SEE "Systems Engineering of Egypt"
Real User
Nov 14, 2018
It has very easy management and an amazing ETM configuration.
Pros and Cons
  • "It performs very well."
  • "It has very easy management and an amazing ETM configuration."
  • "I think when you look at this product, you must realize that the box hardware and software are very stable, and the pricing is perfect."
  • "I think when you look at this product, you must realize that the box hardware and software are very stable, and the pricing is perfect."
  • "I would like to see more advanced developments of a wireless controller in the future."
  • "I would like to see more advanced developments of a wireless controller in the future."
  • "I would like to see more advanced developments of a wireless controller in the future."

What is our primary use case?

My primary use case of this solution is as a data center. It performs very well.

How has it helped my organization?

It has very easy management and an amazing ETM configuration.

What needs improvement?

I would like to see more advanced developments of a wireless controller in the future.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I think the product is stable. It is amazing.

What do I think about the scalability of the solution?

It is amazing, but sometimes there are issues with Fortinet Integrations. But, I know they are now trying to rectify the problem.

How is customer service and technical support?

We have good technical support from the vendor.

How was the initial setup?

It was very straightforward. An easy installation process.

What other advice do I have?

I think when you look at this product, you must realize that the box hardware and software are vary stable. And, the pricing is perfect.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
PeerSpot user
Tech Manager at Global tec
Reseller
Nov 14, 2018
It is a reasonably priced solution for this type of product. It enables productivity of our organization to go smoothly.
Pros and Cons
  • "It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
  • "It enables our organization to become more productive, and it protects our NetWare from viruses and malware."
  • "I think the only issue that needs improvement is the interface."
  • "I think the only issue that needs improvement is the interface."

What is our primary use case?

We primarily use this for the Security Fabric feature. It works together with other Fortinet products like FortiWeb and FortiMail, as well as with Amazon products. There is a lot of integration. 

How has it helped my organization?

It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.

What needs improvement?

I think the only issue that needs improvement is the interface.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

Sometimes the solution is not scalable.

How is customer service and technical support?

Our experience with technical support has been very positive. 

How was the initial setup?

It was very straightforward an easy for us to initially install.

What about the implementation team?

We always consider:

  • Price
  • Product success

What's my experience with pricing, setup cost, and licensing?

The price, in comparison to other products is very cheap.

Which other solutions did I evaluate?

Other products considered were Sophos and CiscoMaraki.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
PeerSpot user
it_user929583 - PeerSpot reviewer
Network and Security Manager at a consumer goods company with 10,001+ employees
Real User
Nov 13, 2018
Review about Fortinet FortiGate
Pros and Cons
  • "The response is very quick and they can visually resolve our problems in a short period."
  • "The beauty is the price performance ratio is great with FortiGate, as it provides all the features we need and the price is comparable with other firewalls, making it quite competitive with firewalls that have similar features."
  • "The beauty is the price performance ratio is great with FortiGate, as it provides all the features we need and the price is comparable with other firewalls, making it quite competitive with firewalls that have similar features."
  • "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
  • "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas."
  • "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas."

What is our primary use case?

The primary use case for this solution is as a firewall protection for our company.

How has it helped my organization?

It's performed as a firewall to block those unwanted traffics, and it can protect our clients and our users from some threats. I think it is the best solution to protect the network or our users from the APT attacks.

What is most valuable?

I like the UTM features, including the web filtering and antivirus.

What needs improvement?

The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it would be great.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

It keeps improving the features and I am very impressed with the effort.

How are customer service and technical support?

The response is very quick and they can visually resolve our problems in a short period.

Which solution did I use previously and why did I switch?

In the past, we were using Cisco, the quite old firewall. And did not have the UTM features. So we switched to Fortinet to improve the security of our network.

How was the initial setup?

I was involved in the initial setup and it was very easy and the features and interface are very good for us to understand what is going on.

What about the implementation team?

When selecting the firewall vendor, we are considering the protection and the security features, it's the most important things we are considering. We need a good option for threat protection.

What's my experience with pricing, setup cost, and licensing?

The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features.

Which other solutions did I evaluate?

We also looked at Palo Alto, Check Point and Cisco.

What other advice do I have?

It's very easy to contact, the conversation is easy and it provides us all the features on point. It is also reliable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user944325 - PeerSpot reviewer
Network Engineer at a tech services company with 201-500 employees
Real User
Nov 12, 2018
The most valuable feature is the policy routing and application control
Pros and Cons
  • "The most valuable feature is the policy routing and application control."
  • "The most valuable feature is the policy routing and application control."
  • "The UI could be improved."
  • "The UI could be improved."

What is our primary use case?

Our primary use case is for our small company. It is basically for users on the LAN-side. So, it is just for browsing mostly.

What is most valuable?

The most valuable feature is the policy routing and application control. In addition, the firewall will act as a call-switch. So, the performance within the LAN is good.

What needs improvement?

The UI could be improved. 

For how long have I used the solution?

More than five years.

How are customer service and technical support?

We sometimes wait 30 to 40 minutes to get a tech engineer. But, then they are pretty good. Whenever I call for a problem they will assist me and correct me and they will fix up the call. Only one they are sure we have solved the problem will they disconnect from the call. Whenever the issue arises, they're available to help.

Which solution did I use previously and why did I switch?

I also have prior experience with SonicWall.

How was the initial setup?

The initial implementation was straightforward.

What's my experience with pricing, setup cost, and licensing?

I do not have personal experience with the pricing of the solution because my boss has been taking care of that aspect of the relationship with the solution.

Which other solutions did I evaluate?

SonicWall has a better UI solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user913353 - PeerSpot reviewer
Gerente de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Real User
Oct 17, 2018
The main benefit is the grouping of our security monitoring. The technical support is great.
Pros and Cons
  • "The technical support is great."
  • "The main benefit is the grouping of our security monitoring."
  • "The main benefit is the grouping of our security monitoring, as I have all of my solutions from the same brand, Fortinet, with only one console and one dashboard for all the security incidents that occur on the network."
  • "It does not have key authentication for admin access."
  • "I am looking to implement key authentication for admin access for the Fortinet product."

What is our primary use case?

I use Fortinet Fortigate. First of all, I use them as perimeter firewall. Secondly, I use it for a  data center firewall for internal segmentation.

How has it helped my organization?

The main benefit is the grouping of our security monitoring. I have all of my solutions from the same brand, Fortinet. I have only one console, one dashboard, all the security incidents that occurs on the network.

What is most valuable?

The Fortinet FortiGate product has original features that we use. 

These features include:

  • IPS
  • Anti-Malware
  • Web Application Firewall

What needs improvement?

I am looking to implement key authentication for admin access for the Fortinet product.

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

The technical support is great. 

How was the initial setup?

I was involved in the initial setup. When we decided to use Fortinet, we were already a customer of Fortinet. So, my previous firewall also was Fortinet and the experience with the brand and with the provider was very good. We have no issues. We like to keep with the same brand.

What was our ROI?

Fortinet is a very good solution. It would not be a mistake to choose Fortinet as a solution.

Which other solutions did I evaluate?

In the past, we had evaluated Palo Alto and Cisco as possible solutions. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Manager (Infrastructure) at SISTIC
User
Sep 10, 2018
It has improved the security posture and visibility of our traffic
Pros and Cons
  • "Easy to use support and licensing portal as well as activation process."
  • "It has improved the security posture and visibility of our traffic."
  • "I would like to see improvements made to the dashboard and UI, as well as to the reporting."
  • "I found that the memory usage for the Fortigate firewall are relatively higher than other firewall brand when compared to same traffic volume."

What is our primary use case?

E-commerce environment, enterprise data center.                                                                                                                                                                                                        

How has it helped my organization?

It has improved the security posture and visibility of our traffic. The OS and the firmware updates are very straightforward.                                                                                         

What is most valuable?

All the features are very good, straightforward licensing, Fortinet product integration, standardized FortiOS and automatic uninterruptable firmware upgrade. Easy to use support and licensing portal as well as activation process.                                                                 

What needs improvement?

I would like to see improvements made to the dashboard and UI, as well as to the reporting. I would also like them to consider offering more predefined security templates.                       

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

An eight and a half out of 10.

Technical Support:

They are able to identify an issue and resolve it within a pretty short period of time.

Which solution did I use previously and why did I switch?

We previously used Cisco ASA. We switched to Fortinet Fortigate because it was easy to manage, and it uses a Single OS for the whole product. We were also able to learn how to use it very quickly.

How was the initial setup?

It is very straightforward.

What about the implementation team?

We implemented it ourselves with some assistance from vendor. Because of the limited assistance from the vendor, we do not know what the level of expertise was.

What was our ROI?

No

What's my experience with pricing, setup cost, and licensing?

They have very competitive solutions across the entire product line.

They also offer very clear licensing and pricing.

Which other solutions did I evaluate?

Checkpoint, Cisco, Palo Alto, Sonicwall, Huawei, and Sophos.

What other advice do I have?

I found that the memory usage for the Fortigate firewall are relatively higher than other firewall brand when compared to same traffic volume. It might be the scan engine do their job well or the scan engine not well tuning. If there is a details information about this would be good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Iz - PeerSpot reviewer
IzAssistant Manager (Infrastructure) with 1-10 employees
User

In fact I only apply on our DMZ firewall rules I only get the same result.

See all 2 comments
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.