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reviewer1956708 - PeerSpot reviewer
Manager at a tech services company with 51-200 employees
Consultant
Sep 25, 2022
Great SD-WAN, IPS, and application control
Pros and Cons
  • "It's very easy to use."
  • "It has worked well for us overall, and we are happy with its capabilities."
  • "They need to integrate more with the SD-WAN."
  • "We would like to see lower pricing. The price is high."

What is most valuable?

It's very easy to use.

The SD-WAN, IPS, application control and web features are all very valuable aspects of the solution.

What needs improvement?

We haven't had any issues with the solution. It's been pretty good in general. 

We would like to see the ability to maybe monitor applications that use the SD-WAN. They need to integrate more with the SD-WAN.

We would like to see lower pricing. The price is high.

For how long have I used the solution?

I've used the solution for a long time. It's been maybe ten years. 

What do I think about the scalability of the solution?

We have about 100 users on the solution. 

Buyer's Guide
Fortinet FortiOS
March 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I've also worked with Check Point. 

What's my experience with pricing, setup cost, and licensing?

We have three years' worth of licensing before we have to renew anything. We renewed it about two years ago. The pricing could be a bit better.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution nine out of ten. It has worked well for us overall, and we are happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1951032 - PeerSpot reviewer
Product Manager at a tech services company with 51-200 employees
Reseller
Sep 17, 2022
Valuable inbuilt SD-WAN useful for firewalls and the efficient fulfillment of orders
Pros and Cons
  • "The initial setup is straightforward, and it is very customer friendly."
  • "Fortinet FortiOS quickly provides many complex solutions when we deploy a simple firewall, so it's named one of the most customer-friendly OSs in the industry in Sri Lanka and globally."
  • "Could be improved by supporting an allocation of quota base management regarding user data."
  • "The solution is good but could be improved by supporting an allocation of quota base management regarding user data."

What is our primary use case?

Our primary use case for this solution is for firewalls and the efficient fulfillment of orders. Additionally, with Fortinet FortiOS, you get other features like inbuilt SD-WAN, where the customers are ready to deploy once they move into the SD-WAN features. So there are several additional features within the OS and integration with third-party software, other vendors and third-party solutions. So the integrability, adaptability, and value addition of the OS play a significant role.

What is most valuable?

We have found the inbuilt SD-WAN most valuable. For example, with FortiGates, we refer to it as being SD-WAN-ready because the customer has to buy it in the box, and the OS supports it by building a connection between two units. Also, regarding the OS integrability with other third parties, for example, with Ciga Group, you can deploy a unit in Sri Lanka, and the customer may have another unit in a different geography. Within Fortinet FortiOS and other competitive products, it's integrative, so it's used for data flexibility.

What needs improvement?

The solution is good but could be improved by supporting an allocation of quota base management regarding user data.

For how long have I used the solution?

We have been using this solution for three years.

How are customer service and support?

I rate customer service and support a ten out of ten.

How was the initial setup?

The initial setup is straightforward, and it is very customer friendly. Fortinet FortiOS quickly provides many complex solutions when we deploy a simple firewall. So it's named one of the most customer-friendly OSs in the industry in Sri Lanka and globally. Therefore, customizability allows you to deploy the boxes and register a serial number. Eight people on our technical team are involved in deployment. I rate the initial setup process as nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on licensing costs as a different department handles that.

What other advice do I have?

I rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Fortinet FortiOS
March 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
BoreSoen - PeerSpot reviewer
Networks & Securities Solutions supervisor at a tech vendor with 201-500 employees
Real User
Sep 17, 2022
Easy-to-manage internet gateway
Pros and Cons
  • "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
  • "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
  • "FortiOS's interface and monitoring could be improved."
  • "FortiOS's stability could be better."

What is most valuable?

FortiOS's best features are its function as an internet gateway and how easy it is to manage.

What needs improvement?

FortiOS's interface and monitoring could be improved.

For how long have I used the solution?

I've been working with FortiOS for three years.

What do I think about the stability of the solution?

FortiOS's stability could be better.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

FortiOS is affordable, but its price could be lower.

What other advice do I have?

I would give FortiOS a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Solutions Consultant at a manufacturing company with 11-50 employees
Real User
Aug 30, 2022
Useful monitoring, beneficial SSL inspection, and IDS/IPS functionality
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions."
  • "The best solution in the category including the price in Thailand is Fortinet FortiOS."
  • "Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable."
  • "Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable."

What is most valuable?

The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions.

What needs improvement?

Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately two years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS can improve.

I rate the stability of Fortinet FortiOS a nine out of ten.

What do I think about the scalability of the solution?

My colleagues like the FortiOS because it is simple, and the easiest to understand. We have approximately 300 users that are using this solution.

How are customer service and support?

I have used the support from Fortinet FortiOS. Some of the engineers who take our tickets are good but others take unnecessary steps for verification before addressing the problem.

I rate the support from Fortinet FortiOS a four out of five.

How was the initial setup?

The initial setup of Fortinet FortiOS is simple.

What's my experience with pricing, setup cost, and licensing?

The best solution in the category including the price in Thailand is Fortinet FortiOS.

Which other solutions did I evaluate?

When comparing Fortinet, Forcepoint, and Sophos, Fortinet FortiOS is the best solution.

What other advice do I have?

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Network Security Engineer at Qatar Datamation Systems
MSP
Aug 8, 2022
Great UTM features, reasonable price and scalable solution
Pros and Cons
  • "The customer service and support team are excellent."
  • "The customer service and support team are excellent."
  • "The report and policy optimization tools can be improved in the next release."
  • "The report and policy optimization tools can be improved in the next release."

What is our primary use case?

This solution is deployed both on the public cloud and on-premises.

What is most valuable?

We have found the UTM features most valuable.

What needs improvement?

The report and policy optimization tools can be improved in the next release.

For how long have I used the solution?

We have been using this solution as vendors for six years.

What do I think about the stability of the solution?

The solution is stable and we haven't received any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team are excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward in comparison to other firewalls. Our implementation took approximately one hour, but it may differ for others depending on their customer requirements.

What's my experience with pricing, setup cost, and licensing?

FortiOS has a reasonable price compared to other solutions.

What other advice do I have?

I rate FortiOS an eight out of ten because I believe Fortinet can make improvements on policy optimization, reporting and traffic logs to enhance user readability.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director at REDCO
Reseller
Jun 26, 2022
Easy setup and configuration, with a good interface, responsive support, and extensive configuration options
Pros and Cons
  • "The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors."
  • "The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors."
  • "I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases. They included a DNS filter as a new feature, and I had issues that required raising a ticket with customer support."
  • "I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases."

What is our primary use case?

We use the solution as a firewall, and in conjunction with Fortinet FortiMail.

What is most valuable?

The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors.

What needs improvement?

I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases. They included a DNS filter as a new feature, and I had issues that required raising a ticket with customer support.

For how long have I used the solution?

I've been using the solution for between 10 and 12 years.

What do I think about the stability of the solution?

The solution is very stable. There are occasional bugs, but support is very quick and helpful in resolving these issues.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

A medium 100 or 200 Series box costs around $3000, and the software cost is around 55% of the hardware cost.

What other advice do I have?

Depending on the situation, performance issues may require changing out the box. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at Pyramid IT Solutions Pvt Ltd
Reseller
Jun 18, 2022
Security solution that is user friendly and offers comprehensive integrations
Pros and Cons
  • "This is a user friendly solution and offers comprehensive integrations."
  • "This is a user friendly solution and offers comprehensive integrations."
  • "The reporting for this solution could be improved. It could also be more stable and offer better pricing."
  • "The reporting for this solution could be improved. It could also be more stable and offer better pricing."

What is most valuable?

This is a user friendly solution and offers comprehensive integrations. 

What needs improvement?

The reporting for this solution could be improved. It could also be more stable and offer better pricing. 

For how long have I used the solution?

I have been using this solution for five years. 

How are customer service and support?

The customer support for this solution is good and user-friendly.

How would you rate customer service and support?

Positive

How was the initial setup?

Installation takes two minutes.

What's my experience with pricing, setup cost, and licensing?

If you are able to afford it, I would recommend Fortinet. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sales engineer/Technical support engineer at Vietnet
Real User
Jun 12, 2022
It has optimized the WAN environment for connecting users to the application
Pros and Cons
  • "Fortinet has optimized the WAN environment for connecting users to the application."
  • "We switched to Fortinet because it's easy to use and deploy, and in recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use."
  • "Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate."
  • "Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products."

What is our primary use case?

Fortinet's SD-WAN connects the user to the application or app server on-prem or the cloud.

How has it helped my organization?

Fortinet has optimized the WAN environment for connecting users to the application.

What needs improvement?

Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate.

For how long have I used the solution?

I've been using Fortinet for about five years.

What do I think about the stability of the solution?

Fortinet's performance is stable.

What do I think about the scalability of the solution?

Fortinet is scalable. We can increase the scalability in the help center. We have 500 to 600 users now, but we plan to grow to 700 or 800 users in the next two years. 

How are customer service and support?

I'm satisfied with Fortinet support.

Which solution did I use previously and why did I switch?

We switched to Fortinet because it's easy to use and deploy. In recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use. 

How was the initial setup?

Setting up Fortinet is straightforward. It takes about 10 to 15 minutes to deploy. We have a team of five engineers to deploy, maintain, and manage Fortinet.

What about the implementation team?

We deployed Fortinet ourselves.

What other advice do I have?

I rate FortiOS nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
Firewalls
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.