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reviewer1956708 - PeerSpot reviewer
Manager at a tech services company with 51-200 employees
Consultant
Sep 25, 2022
Great SD-WAN, IPS, and application control
Pros and Cons
  • "It's very easy to use."
  • "It has worked well for us overall, and we are happy with its capabilities."
  • "They need to integrate more with the SD-WAN."
  • "We would like to see lower pricing. The price is high."

What is most valuable?

It's very easy to use.

The SD-WAN, IPS, application control and web features are all very valuable aspects of the solution.

What needs improvement?

We haven't had any issues with the solution. It's been pretty good in general. 

We would like to see the ability to maybe monitor applications that use the SD-WAN. They need to integrate more with the SD-WAN.

We would like to see lower pricing. The price is high.

For how long have I used the solution?

I've used the solution for a long time. It's been maybe ten years. 

What do I think about the scalability of the solution?

We have about 100 users on the solution. 

Buyer's Guide
Fortinet FortiOS
May 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,915 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I've also worked with Check Point. 

What's my experience with pricing, setup cost, and licensing?

We have three years' worth of licensing before we have to renew anything. We renewed it about two years ago. The pricing could be a bit better.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution nine out of ten. It has worked well for us overall, and we are happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BoreSoen - PeerSpot reviewer
Networks & Securities Solutions supervisor at a tech vendor with 201-500 employees
Real User
Sep 17, 2022
Easy-to-manage internet gateway
Pros and Cons
  • "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
  • "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
  • "FortiOS's interface and monitoring could be improved."
  • "FortiOS's stability could be better."

What is most valuable?

FortiOS's best features are its function as an internet gateway and how easy it is to manage.

What needs improvement?

FortiOS's interface and monitoring could be improved.

For how long have I used the solution?

I've been working with FortiOS for three years.

What do I think about the stability of the solution?

FortiOS's stability could be better.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

FortiOS is affordable, but its price could be lower.

What other advice do I have?

I would give FortiOS a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiOS
May 2026
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,915 professionals have used our research since 2012.
PeerSpot user
Solutions Consultant at a manufacturing company with 11-50 employees
Real User
Aug 30, 2022
Useful monitoring, beneficial SSL inspection, and IDS/IPS functionality
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions."
  • "The best solution in the category including the price in Thailand is Fortinet FortiOS."
  • "Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable."
  • "Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable."

What is most valuable?

The most valuable features of Fortinet FortiOS are the SD-WAN, SSL inspection, and IDS/IPS functions.

What needs improvement?

Fortinet FortiOS can improve the monitoring function, it could be more accurate, easy to use, and understandable.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately two years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS can improve.

I rate the stability of Fortinet FortiOS a nine out of ten.

What do I think about the scalability of the solution?

My colleagues like the FortiOS because it is simple, and the easiest to understand. We have approximately 300 users that are using this solution.

How are customer service and support?

I have used the support from Fortinet FortiOS. Some of the engineers who take our tickets are good but others take unnecessary steps for verification before addressing the problem.

I rate the support from Fortinet FortiOS a four out of five.

How was the initial setup?

The initial setup of Fortinet FortiOS is simple.

What's my experience with pricing, setup cost, and licensing?

The best solution in the category including the price in Thailand is Fortinet FortiOS.

Which other solutions did I evaluate?

When comparing Fortinet, Forcepoint, and Sophos, Fortinet FortiOS is the best solution.

What other advice do I have?

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Network Security Engineer at Qatar Datamation Systems
MSP
Aug 8, 2022
Great UTM features, reasonable price and scalable solution
Pros and Cons
  • "The customer service and support team are excellent."
  • "The customer service and support team are excellent."
  • "The report and policy optimization tools can be improved in the next release."
  • "The report and policy optimization tools can be improved in the next release."

What is our primary use case?

This solution is deployed both on the public cloud and on-premises.

What is most valuable?

We have found the UTM features most valuable.

What needs improvement?

The report and policy optimization tools can be improved in the next release.

For how long have I used the solution?

We have been using this solution as vendors for six years.

What do I think about the stability of the solution?

The solution is stable and we haven't received any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team are excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward in comparison to other firewalls. Our implementation took approximately one hour, but it may differ for others depending on their customer requirements.

What's my experience with pricing, setup cost, and licensing?

FortiOS has a reasonable price compared to other solutions.

What other advice do I have?

I rate FortiOS an eight out of ten because I believe Fortinet can make improvements on policy optimization, reporting and traffic logs to enhance user readability.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director at REDCO
Reseller
Jun 26, 2022
Easy setup and configuration, with a good interface, responsive support, and extensive configuration options
Pros and Cons
  • "The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors."
  • "The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors."
  • "I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases. They included a DNS filter as a new feature, and I had issues that required raising a ticket with customer support."
  • "I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases."

What is our primary use case?

We use the solution as a firewall, and in conjunction with Fortinet FortiMail.

What is most valuable?

The solution is very easy to configure and has a good interface, plus it offers more configuration options than other vendors.

What needs improvement?

I would like to see fewer bugs. If you use the box with its basic features, the solution is straightforward and stable, but you can run into bugs when using newer features or in more complex use cases. They included a DNS filter as a new feature, and I had issues that required raising a ticket with customer support.

For how long have I used the solution?

I've been using the solution for between 10 and 12 years.

What do I think about the stability of the solution?

The solution is very stable. There are occasional bugs, but support is very quick and helpful in resolving these issues.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

A medium 100 or 200 Series box costs around $3000, and the software cost is around 55% of the hardware cost.

What other advice do I have?

Depending on the situation, performance issues may require changing out the box. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at Pyramid IT Solutions Pvt Ltd
Reseller
Jun 18, 2022
Security solution that is user friendly and offers comprehensive integrations
Pros and Cons
  • "This is a user friendly solution and offers comprehensive integrations."
  • "This is a user friendly solution and offers comprehensive integrations."
  • "The reporting for this solution could be improved. It could also be more stable and offer better pricing."
  • "The reporting for this solution could be improved. It could also be more stable and offer better pricing."

What is most valuable?

This is a user friendly solution and offers comprehensive integrations. 

What needs improvement?

The reporting for this solution could be improved. It could also be more stable and offer better pricing. 

For how long have I used the solution?

I have been using this solution for five years. 

How are customer service and support?

The customer support for this solution is good and user-friendly.

How would you rate customer service and support?

Positive

How was the initial setup?

Installation takes two minutes.

What's my experience with pricing, setup cost, and licensing?

If you are able to afford it, I would recommend Fortinet. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sales engineer/Technical support engineer at Vietnet
Real User
Jun 12, 2022
It has optimized the WAN environment for connecting users to the application
Pros and Cons
  • "Fortinet has optimized the WAN environment for connecting users to the application."
  • "We switched to Fortinet because it's easy to use and deploy, and in recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use."
  • "Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate."
  • "Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products."

What is our primary use case?

Fortinet's SD-WAN connects the user to the application or app server on-prem or the cloud.

How has it helped my organization?

Fortinet has optimized the WAN environment for connecting users to the application.

What needs improvement?

Fortinet's central management needs to be improved. FortiManager's technical tool provider ability should manage all Fortinet security products. Right now, FortiManager only manages the configuration of FortiGate.

For how long have I used the solution?

I've been using Fortinet for about five years.

What do I think about the stability of the solution?

Fortinet's performance is stable.

What do I think about the scalability of the solution?

Fortinet is scalable. We can increase the scalability in the help center. We have 500 to 600 users now, but we plan to grow to 700 or 800 users in the next two years. 

How are customer service and support?

I'm satisfied with Fortinet support.

Which solution did I use previously and why did I switch?

We switched to Fortinet because it's easy to use and deploy. In recent years, Fortinet has worked to combine the SD-WAN and next-gen firewall into one device, improving the ease of use. 

How was the initial setup?

Setting up Fortinet is straightforward. It takes about 10 to 15 minutes to deploy. We have a team of five engineers to deploy, maintain, and manage Fortinet.

What about the implementation team?

We deployed Fortinet ourselves.

What other advice do I have?

I rate FortiOS nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Subbu Madhira - PeerSpot reviewer
CEO at OmniNet Systems
Real User
Top 5
Apr 14, 2022
Useful control, reliable, and beneficial interoperability
Pros and Cons
  • "The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good."
  • "The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good."
  • "Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI. Day-to-day management can be tough for IT administrators. Additionally, the reporting is not very good."
  • "Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI."

What is our primary use case?

Fortinet FortiOS is the operating system(OS) for the appliance to work.

What is most valuable?

The most valuable features of Fortinet FortiOS are the granular control and their interoperability is good.

What needs improvement?

Fortinet FortiOS can improve the GUI and remove the command line interface. All the functionality should be available from the GUI. Day-to-day management can be tough for IT administrators. Additionally, the reporting is not very good.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately 10 years.

How are customer service and support?

I have not used support very often. I have been able to figure out the problems myself.

Which solution did I use previously and why did I switch?

I have used other solutions, such as SonicWall. I have found SonicWall's GUI to be less complicated than Fortinet FortiOS.

How was the initial setup?

If I have to implement through the Fortinet FortiOS I have to go through multiple screens. For example, if I need to configure a simple VPN, and a site-to-site Sec VPN channel, in Fortinet FortiOS, I may have to go through multiple GUI pages or screens. Whereas, in SonicWall, everything can be done on one page.

When comparing the ease of configuration and management, with SonicWall, I find Fortigate needs some improvement. If it was improved it would make it a lot easier for implementers.

What other advice do I have?

I recommend this solution to others.

I rate Fortinet FortiOS an eight out of ten because the reporting, configuration, and management for the IT administrators could improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Firewalls
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.