Fortinet FortiOS Reviews

We use the on-prem deployment model of this solution. We use the standard model for our clients. 

In terms of what needs improvements, the troubleshooting could use improvement. When we work with other products like Cisco ASA, Palo Alto, and Check Point, we see a big difference in the troubleshooting. It's not easy to find a report. In order to overcome the problem, you have to install FortiAnalyzer to help you find the troubleshooting problem. FortiOS has its limitations.

I work with many products but this is the most stable OS I have seen. With Cisco, for example, if you do an upgrade, it's not guaranteed that the production will be stable. The upgraded release will release many bugs. FortiOS isn't like this. 

There is something called Fortinet Fabric that helps you to enforce your security by connecting all of your products with FortiGate. For example, if you install FortiClient on your PC it will help you use the VPN and the antivirus. When there is an issue, if you have 1,000 users with FortiClient will send a message to FortiGate. I have many projects and I use FortiManager to manage them. It helps my team minimize implementation time.

We have thousands of user using this solution. Only one person is required for the deployment. 

Their technical support has its positives and negatives. If you contact them, they are responsive and interactive and they have good solutions to the problem. The issue is with the support documents. When you need to do something advanced, there isn't good documentation for it. For basic tasks, there are plenty of videos and information but for advanced tasks or solutions, there is not.  

The initial setup is easy. It's the easiest firewall installation process on the market. I work with three or four other products and this one is the easiest. 

The time it takes to deploy will depend on the needs of the company and how complex they are. A basic installation will take one hour. 

It's important to have 24/7 support because the documentation is poor and you will need the support. It's important to have a support team and a support contract. 

I would rate it a nine out of ten. Not a ten because of the troubleshooting. Other solutions have a mechanism to find your IP network. Cisco has something called Packet Tracer which is very advanced that helps you test your configuration. It really helps the engineers to test without affecting the product environment.   

We use different types of deployment models of this solution besides for the public cloud. Our primary use case is to install it for many clients on their on-prem site. Our job is client-based. We are resellers of this solution. 

The most valuable feature of this solution would be the caching feature. 

Their technical support needs improvement. 

All products have pluses and minuses. It will depend on a client's use case.

The stability is good. 

Scalability is good. 

Sometimes it is difficult to get support. It can take time to get an answer to our problems. They don't always know what the solution is. 

They also offer online support. 

The initial setup is complex. The deployment takes eight to nine months. 

The pricing will depend. It can depend on your partner. Sometimes your partner can get you a better price. 

I wouldn't specifically recommend one product of this type over another. We provide a plethora of products and it depends on the client's needs. 

I would rate this solution a six or seven out of ten. We deal with a lot of products, this one is okay. It really depends on the client. 

We use the on-prem deployment model of this solution and on the cloud. Our primary use case of this solution is for bandwidth management and VPN. 

In terms of what needs improvement, the pricing could be lower. The price is very steep.

I would like to see in the next release that any client, even small ones from a home office, can run on any access point, not just the one that can be used with Fortinet. It should have an appliance that can be used to support and manage other access points. All the products should be uniform and easy to find. 

It is quite stable. It is easy for me to integrate interfaces. 

It has a lot of scalability abilities which makes it easy to scale. 

Their technical support is quite good an informative. They also offer regional support which has been good. We are satisfied. 

The initial setup was straightforward. 

I would rate this solution an eight out of ten. I would recommend it to someone considering it. 

We use Fortinet FortiOS as a perimeter firewall. On top of that, we use another application as a web application firewall.

Great logging analsys with fortianalyzer

FortiVPN I think is the only one vpn that can be shared with customers and employees, however another features is FortiVM that allow us to have onne solution from Onpremise datacenter to cloud datacenters.

Docker Container to have a good integration with kubernetes and more throughput as Cisco FP

My impression of the stability of the solution is good just one support case opened to fortinet, in next firewall update I will choose again fortinet

We currently have 200 users, and we plan to increase them, so I believe in his scalability while users increase.

The technical support is great, good solutions and an excellent proactivity.

I used Palo Alto NG Firewalls before but I wasn't impressed by the features it offer and the  price was also too high.

I did the installation myself but I can't remember if the initial setup was easy. I remember the deployment took about five days. It was very long ago, so I can't remember well.

I've implemented it by myself with another colleague, probably in next firewall update I will engage the vendor team.

We pay an annual license fee. It is rather expensive so I would like to perhaps see a drop in price in the future.

I didn't evaluate other options because I like the experience I had with Fortinet, so I simply prefer Fortinet.

My advice to other customers would be to have good knowledge about the traffic in their network. In the future, I would like to see more user-friendly dashboards and a drop in the price. My rating for this solution is therefore only eight out of ten. 

Our primary use case of this program is for application control and internet commitment.

I would like to see a drop in the license fees because it is a rather expensive program.

In my experience the program is very stable.

We currently have around 50 users in our company working on this program. We don't have any plans to increase our usage soon, but I believe the program is scalable. 

The technical support is very good. The assistance they gave was very good and I learned a lot from them.

The initial setup was straightforward and it took us about two to three days to deploy the program.

I will definitely recommend this program to others, and I rate it a nine out of ten.

I am a consultant, and I have worked with solutions from many different vendors. Depending on what the customer wants, we help to select the solution. This is one of the solutions that I have serviced in a client environment.

All of the features in this solution are effective and efficient. They are dependent on the environment in the organization.

The policies and the way that they are applied can be improved. It could be more direct, as it is an issue for some people. Generally, policy management could be made better and simpler to deploy.

The GUI could be improved to make it more usable, easier to administer, and easier to configure. 

I think it's a stable solution.

We have been deploying this solution in small and medium-sized environments, with no more than fifty users, and it has always been effective.

I don't think that we have had any issues with technical support for this solution.

The difficulty of the initial setup depends on who is handling it. Definitely, there are challenges, but if you have a proper understanding of what you're supposed to do, then it is straightforward to work with.

For me, I think that the physical box is more straightforward to work with, but it depends on who is doing it. If you get your architecture right then it is a pretty straightforward deployment. If you don't, then you run into issues that you will need to troubleshoot.

For my requirements and expectations, I would rate this solution a seven out of ten.

We primarily use the solution as a data center.

Fortinet is very easy to use. I like its configuration and the various functions it offers. 

I think the most common use for a firewall system is web filtering and application filtering. The program has other features too, like anti-virus and other security features, but I think that some of the usage is there to control and connect web filtering and application filtering and to control what comes in and what goes out.

For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site. 

The program is very stable.

The scalability is very high.

The customer service is very nice because they answered my questions when I asked them about the program before buying it. The technical support is great too, because they called me back with a solution to my question. 

The initial setup was straightforward and I did it myself. I downloaded it, read the instructions and started the deployment, which took only about an hour. 

I rate this solution an eight out of ten and I will definitely recommend it to others because many people are using it around the world now. 

We primarily use the solution for banks, whereby they want to secure their edge network, to filter their web application and block forms, etc. We also are able to integrate AWS using secure channels. It's more robust and they have different modes including nap, flow, and proximity.

You can apply patterns to look for. That can be done for applications also. You can ask for a specific feature to become a pattern.  If you were using Office 360 and had 2 ISPs, automatically using SD-WAN will allow you to switch over to the other link based on the criteria you can set yourself. You don't need to go to the device to manually sort and link it, it does it automatically.

Users can go directly to the cloud from the branch instead of routing to the head office and then the cloud. That will reduce the cost of routing, so you just pay for internet service and you have access to the cloud.

The interface is easy to understand, so when there are threats you get alerts. It's quite intuitive, but if you are ever confused they have instructional videos. For example, if you don't understand a graph there's a link to a video that explains what the graph means. It makes it very user-friendly.

The solution is good, but they have poor marketing in Nigeria. They need to market their product better.

They need to work on their support. Cisco has the best technical support. In comparison, Fortinet's support takes too long. If you are paying for SLAs, you should also get value from your SLAs.

Right now, everybody is moving to the cloud. The solution has already worked on that aspect, and they are embedding security to the cloud. However, security can be more enhanced and as long as they continue to offer more protection I'll be happy.

The solution is very stable.

The solution is very scalable. It allows for API integrations so you can actually integrate into other security solutions.

Technical support could be more qualified and offer a quicker turnaround.

The initial setup is very straightforward, especially if that person understands security.

We integrate solutions on the client's request. Most times I push on Fortinet, as it's a robust system.

You can integrate your endpoint with Fortinet. You can integrate the cloud on-premises. Because the solution is so robust and offers excellent the features we tend to enjoy using FortiOS. Cisco is similar, however, and we do work with them too.  

We are using the on-premises deployment model.

We are an integrator, so we do integrations using Fortinet, Cisco, Sophos, and Palo Alto.

If you're an SMB or a small enterprise, I would recommend Fortinet.

I would advise users to make sure they are getting value for what they are paying for. I can say that Fortinet is not as expensive as the others, but it also gives good value. The main thing is not about the cost, but the value and Fortinet delivers on that front.

I would rate the solution nine out of ten.