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Palo Alto Networks NG Firewalls Reviews

Vendor: Palo Alto Networks
4.3 out of 5
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What is Palo Alto Networks NG Firewalls?

Palo Alto Networks NG Firewalls deliver advanced threat protection with machine learning, enhancing security through real-time attack prevention. Known for application visibility and a user-friendly interface, they offer robust network protection and flexibility in rule creation.

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Palo Alto Networks NG Firewalls is the #6 ranked solution in best firewalls. PeerSpot users give Palo Alto Networks NG Firewalls an average rating of 8.6 out of 10. Palo Alto Networks NG Firewalls is most commonly compared to Fortinet FortiGate: Palo Alto Networks NG Firewalls vs Fortinet FortiGate. Palo Alto Networks NG Firewalls is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 10% of all views.
Buyer's Guide
Palo Alto Networks NG Firewalls
January 2026
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Palo Alto Networks NG Firewalls mindshare

As of February 2026, the mindshare of Palo Alto Networks NG Firewalls in the Firewalls category stands at 5.2%, up from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks NG Firewalls5.2%
Fortinet FortiGate18.7%
OPNsense10.5%
Other65.6%
Firewalls

PeerResearch reports based on Palo Alto Networks NG Firewalls reviews

TypeTitleDate
CategoryFirewallsFeb 10, 2026Download
ProductReviews, tips, and advice from real usersFeb 10, 2026Download
ComparisonPalo Alto Networks NG Firewalls vs Fortinet FortiGateFeb 10, 2026Download
ComparisonPalo Alto Networks NG Firewalls vs Netgate pfSenseFeb 10, 2026Download
ComparisonPalo Alto Networks NG Firewalls vs Sophos FirewallFeb 10, 2026Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.218.7%92%581 interviewsAdd to research
Netgate pfSense4.39.3%93%220 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 18, 2026

Valuable Features

Palo Alto Networks NG Firewalls' most valuable features include application visibility that enables identification and control of traffic, machine learning for real-time threat prevention, robust URL filtering, user-friendly interface, and global protection. The integration of security capabilities provides comprehensive protection, and advanced threat prevention measures enhance security against zero-day attacks. Users appreciate the centralized management through Panorama, precise application control, and consistent performance across environments, ensuring minimal downtime and efficient cybersecurity management.
  • "Palo Alto Networks NG Firewalls are one of the best security products in the market at the moment, and they have a very good team."
  • "Palo Alto Networks NG Firewalls' application context, traffic flow, netting, and other features help provide protection in a more secure way."
  • "I would rate Palo Alto Networks NG Firewalls a nine out of ten, as it is a very good and stable solution, and I recommend it over Check Point, Fortinet, and Cisco; it stands out as the leader."

Room for Improvement

Palo Alto Networks NG Firewalls need improvement in terms of reporting, threat analysis, virtualization, pricing, and support. Users express challenges with configuration, dashboard complexity, and visibility. Integration with partners and third-party tools is limited. Logging and training require enhancements. The product's machine learning capabilities and scalability are areas of concern. Users find the VPN and SD-WAN features lacking. There is a need for better documentation and greater cost-effectiveness. Additionally, decryption efficiency and customer service response times need attention.
  • "Palo Alto also has ION devices, and ION devices together with Prisma Access or Strata Cloud Manager now are more the way to go than using Palo Alto Networks NG Firewalls on-premises."
  • "We can improve Palo Alto Networks NG Firewalls by adding more features that may work on older versions of Panorama; however, I appreciate what we currently have and believe there is no need for major improvements."
  • "The technical support from Palo Alto could be better; I find that it can be improved. The issues are mainly with response time and quality, as their first level support used to be better a couple of years ago, but now you sometimes get support that isn't as good."

ROI

Palo Alto Networks NG Firewalls offer substantial return benefits, reducing threats through enhanced visibility and blocking capabilities. Organizations achieve cost savings by consolidating hardware, lowering administrative overhead, and maintaining on-premises servers. Customers report reduced time spent on deployment and maintenance tasks, decreased downtime, and increased security. While the firewalls are costly, users find the investment justified by the protection against breaches and cyber threats. Many detect improved operational efficiency and cost management.

Pricing

Palo Alto Networks NG Firewalls are widely regarded as a premium product with high pricing often cited as a drawback. Licensing costs are typically paid annually, with additional charges for specific features and high availability setups. The solution is generally seen as expensive compared to competitors like Check Point, Cisco, and Fortinet. However, many enterprise users emphasize its superior performance, robust security features, and return on investment, justifying the cost for comprehensive threat prevention and network security management.
  • "Palo Alto Networks offers more cost efficiency compared to Cisco, with better operational and maintenance ease."
  • "Palo Alto Networks NG Firewalls have a higher price tag, costing roughly twice as much as competing products."
  • "Overall, it is commercially competitive compared to Cisco and Fortinet."

Popular Use Cases

Businesses primarily use Palo Alto Networks NG Firewalls for perimeter security, threat prevention, and policy management. They deploy it for application control, VPN setups, and LAN-to-WAN traffic protection. Companies also implement it for segmentation, clustering, and load balancing, handling thousands of users globally. Organizations utilize its capabilities for threat intelligence, URL filtering, IPS/IDS functions, and network security across cloud and on-premise environments. They often use it for remote access and SD-WAN integration.

Service and Support

Palo Alto Networks NG Firewalls' customer service and support vary, with many users finding it responsive, helpful, and knowledgeable. Users appreciate the fast problem resolution and competent staff. However, some experience delays, language barriers, and inconsistent quality, particularly with the first-level support, leading to dissatisfaction. Many users rely on local partners or distributors to resolve issues, noting that different regions have varying effectiveness. Documentations and the support ecosystem receive praise for detailed guidance.

Deployment

Setting up Palo Alto Networks NG Firewalls involves varying levels of complexity, depending on prior experience and infrastructure size. For some, the process is straightforward and can be done in hours, while others find it challenging, requiring up to several weeks, especially during migrations. Documented guidance aids users, but the interface may present a learning curve for beginners. Deployment duration varies with cloud setups and the number of policies influencing timescales.

Scalability

Palo Alto Networks NG Firewalls are scalable with varied opinions on its growth capacity. Some highlight ease of use and integration with endpoint solutions, while others express concerns about the need for hardware upgrades to scale. Many praise its performance for large user bases, but cost and limitations of physical infrastructure pose challenges. Deployment in cloud environments is optimal for scalability, and virtual appliances offer flexibility. Staff numbers for management vary depending on organizational size.

Stability

Palo Alto Networks NG Firewalls are praised for their stability, outperforming competitors like Cisco and Fortinet. Users report consistent reliability, with minimal bugs or glitches, though occasional hardware issues might occur. Some mention performance slowdowns after upgrades but note that these are manageable. Most find setup and maintenance straightforward, appreciating the robust security and reliable performance. The firewalls are highly rated and considered among the leaders in the industry for consistent stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Palo Alto Networks NG Firewalls Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business59
Midsize Enterprise47
Large Enterprise69
By reviewers
By visitors reading reviews
Company SizeCount
Small Business733
Midsize Enterprise404
Large Enterprise1065
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
6%
Government
6%
Comms Service Provider
6%
University
5%
Retailer
4%
Healthcare Company
4%
Insurance Company
3%
Non Profit
3%
Performing Arts
3%
Construction Company
3%
Marketing Services Firm
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
2%
Outsourcing Company
2%
Media Company
2%
Transportation Company
2%
Hospitality Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Legal Firm
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Recreational Facilities/Services Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%

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Learn more about Palo Alto Networks NG Firewalls

Palo Alto Networks NG Firewalls are designed to secure environments with features like GlobalProtect VPN, WildFire malware detection, and unified platform integration. Their strong firewall capabilities and high-performance throughput make them suitable for perimeter and data center protection, VPN configurations, application control, and network segmentation. Users consistently highlight the ease of managing network security policies and integrating third-party tools, ensuring a comprehensive protection strategy. While enhancements in support, training resources, and configuration simplicity are needed, these firewalls are integral for securing both on-prem and cloud environments, aligning with platforms like Azure and AWS.

What are the key features of Palo Alto Networks NG Firewalls?
  • Application Visibility: Provides insight into network traffic for better control.
  • Threat Prevention: Uses machine learning for real-time attack prevention.
  • GlobalProtect VPN: Secures remote access efficiently.
  • WildFire Malware Detection: Detects and prevents advanced threats.
  • Unified Platform Integration: Enhances network security through seamless integration with other tools.
What benefits should be evaluated when considering Palo Alto Networks NG Firewalls?
  • Flexibility in Rule Creation: Allows customized security policies to meet specific needs.
  • High-Performance Throughput: Ensures efficient network operations under high load.
  • Comprehensive Policy Management: Simplifies overseeing and adjusting security policies.
  • Robust Endpoint Security: Protects endpoints against sophisticated threats.
  • Seamless Integration: Works well with third-party tools for a comprehensive solution.

Palo Alto Networks NG Firewalls are commonly implemented across industries for securing LAN environments, URL filtering, and ensuring Zero Trust security. They secure both on-premises and cloud infrastructures, often becoming integral parts of security frameworks within enterprises. Leveraging these firewalls in conjunction with Azure or AWS enhances the overall network protection strategies employed by organizations.

Palo Alto Networks NG Firewalls was previously known as Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall.

Palo Alto Networks NG Firewalls customers

SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments

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Product Categories

Product Categories
Firewalls
Next-Generation Firewall (NGFW)
Firewall Solutions for Enterprises

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Palo Alto Networks NG Firewalls Reviews Summary
Author infoRatingReview Summary
Solution Architect // Network Consultant at Group S4.5I've used Palo Alto Networks NG Firewalls for over six years; they offer strong security, a good UI, and SSL decryption, but their SD-WAN features are limited, and rapid feature releases sometimes introduce bugs, though overall stability remains solid.
Security Professional at BT - British Telecom5.0I've used Palo Alto Networks NG Firewalls for five years, mainly for zone protection, and appreciate its robust features like AI threat prevention, URL filtering, and centralized management, which have improved security, scalability, and troubleshooting efficiency in my organization.
Director at PULSEC4.5I find Palo Alto Networks NG Firewalls valuable for their AI integration, precise traffic control, and effective policy management, despite needing improvements in pricing flexibility and technical support. Compared to Fortinet, they offer better functionality, stability, and security.
Head of data centers at a non-profit with 10,001+ employees5.0I use Palo Alto Networks NG Firewalls at the network perimeter for security, finding the threat detection and anti-spyware features invaluable. However, the lack of built-in multi-factor authentication is a drawback compared to other vendors.
Presales Engineer at Vodafone5.0I use Palo Alto Networks NG Firewalls as a perimeter security solution, mainly for their AI-driven capabilities against zero-day attacks. While effective, managing configuration could be improved as it's not intuitive, especially for those familiar with Cisco's systems.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees4.5In my previous organization, we used Palo Alto Networks firewalls for VPNs and file access. They were excellent for traffic inspection and control but complex in configuration. Unlike Cisco, they offered easier upgrades and better pricing, enhancing operational efficiency.
Solution Architect at a retailer with 201-500 employees4.5I use Palo Alto Networks NG Firewalls for perimeter security due to their valuable Cortex Data Lake feature, which quickly analyzes threats. While offering excellent security, they could be more accessible with better pricing. They deliver a strong ROI by enhancing data protection.
Network Security Engineer at a consultancy with 10,001+ employees4.5At my previous company, we used Palo Alto Networks NG Firewalls for the government, finding them stable, easy to use, and reliable for both cloud and on-premises. They need automation for IPsec failover, unlike Cisco's seamless process.