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Palo Alto Networks NG Firewalls pros and cons

4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Palo Alto Networks NG Firewalls reduce malware and phishing attacks by 60 to 70 percent, offering robust security and control over network traffic.
It provides excellent application detection and granularity, blocking sophisticated attacks with features like WildFire.
The architecture is appreciated for separating the management and data plan processes, making it highly scalable and stable.
Palo Alto Networks NG Firewalls integrate seamlessly with third-party tools, offering advanced threat protection, machine learning, and a unified platform for security capabilities.
It offers comprehensive security features, including application filtering, URL filtering, and threat prevention, ensuring a secure network environment.

CONS

Palo Alto Networks NG Firewalls are often criticized for their pricing, which is considered too high compared to competitors.
There are scalability issues with Palo Alto Networks NG Firewalls, requiring upgrades to higher versions for more extensive operations.
Technical support for Palo Alto Networks NG Firewalls is said to be lacking in response time and quality.
Configuration complexity is a commonly mentioned downside, with users expressing the need for a more straightforward setup process.
The integration capabilities of Palo Alto Networks NG Firewalls are cited as areas needing improvement, particularly regarding compatibility with existing systems and third-party solutions.
 

Palo Alto Networks NG Firewalls Pros review quotes

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Mar 31, 2026
My experience with Palo Alto Networks NG Firewalls has been very positive, as it is a mature and reliable solution offering robust security, excellent visibility, and granular control over network traffic.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Apr 19, 2026
After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks.
SV
Solution Architect // Network Consultant at Group S
Jan 9, 2026
Palo Alto Networks NG Firewalls are one of the best security products in the market at the moment, and they have a very good team.
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
Upasana Bhatia - PeerSpot reviewer
Security Professional at BT - British Telecom
Sep 18, 2025
Palo Alto Networks NG Firewalls' application context, traffic flow, netting, and other features help provide protection in a more secure way.
IgorPinter - PeerSpot reviewer
Director at PULSEC
May 13, 2025
I would rate Palo Alto Networks NG Firewalls a nine out of ten, as it is a very good and stable solution, and I recommend it over Check Point, Fortinet, and Cisco; it stands out as the leader.
AmjadKhan1 - PeerSpot reviewer
Head of data centers at a non-profit with 10,001+ employees
Oct 30, 2024
We utilize nearly all the features of Palo Alto Networks NG Firewalls, including threat detection and anti-spyware capabilities.
OF
Presales Engineer at Vodafone
May 5, 2025
Overall, I rate Palo Alto Networks NG Firewalls ten out of ten because they are unmatched in their function.
VR
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Dec 27, 2024
It was valuable in inspecting packets and analyzing traffic patterns. It helped us understand where people were going and what kind of interactions they were doing. We could go to the level of controlling access and uploads/downloads.
Adam-Brenner - PeerSpot reviewer
Solution Architect at a retailer with 201-500 employees
Dec 27, 2024
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Ankar Aung - PeerSpot reviewer
Network Security Engineer at a consultancy with 10,001+ employees
Dec 17, 2024
I find Palo Alto Networks NG Firewalls to be a stable product and very easy to manage from layer 4 to layer 7. They are also seamless for environments with high availability.
 

Palo Alto Networks NG Firewalls Cons review quotes

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Mar 31, 2026
Palo Alto Networks NG Firewalls are powerful, but there are areas for improvement that could enhance their effectiveness, such as cost and licensing models.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Apr 19, 2026
Palo Alto Networks NG Firewalls can improve a little bit in the dashboard and GlobalProtect configuration, as the GlobalProtect configuration is too long with multiple options scattered across different tabs.
SV
Solution Architect // Network Consultant at Group S
Jan 9, 2026
Palo Alto also has ION devices, and ION devices together with Prisma Access or Strata Cloud Manager now are more the way to go than using Palo Alto Networks NG Firewalls on-premises.
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
Upasana Bhatia - PeerSpot reviewer
Security Professional at BT - British Telecom
Sep 18, 2025
We can improve Palo Alto Networks NG Firewalls by adding more features that may work on older versions of Panorama; however, I appreciate what we currently have and believe there is no need for major improvements.
IgorPinter - PeerSpot reviewer
Director at PULSEC
May 13, 2025
The technical support from Palo Alto could be better; I find that it can be improved. The issues are mainly with response time and quality, as their first level support used to be better a couple of years ago, but now you sometimes get support that isn't as good.
AmjadKhan1 - PeerSpot reviewer
Head of data centers at a non-profit with 10,001+ employees
Oct 30, 2024
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
OF
Presales Engineer at Vodafone
May 5, 2025
I believe the configuration part can be improved, particularly because the management tools like Panorama and the cloud management solutions are not fully aligned.
VR
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Dec 27, 2024
Understanding the flow and application of securities can be complex, requiring navigation across different sections. Further integration into a unified system could improve usability.
Adam-Brenner - PeerSpot reviewer
Solution Architect at a retailer with 201-500 employees
Dec 27, 2024
Palo Alto Networks NG Firewalls offer best-in-breed security but could improve by reducing their pricing.
Ankar Aung - PeerSpot reviewer
Network Security Engineer at a consultancy with 10,001+ employees
Dec 17, 2024
When the primary Palo Alto Networks firewall fails over to the secondary, it requires manual intervention to bounce the IPsec for it to work properly. Unlike BGP peering, which automatically changes from idle to established, this process needs automation. In Cisco, there is no need to bounce the IPsec traffic during failover, and I suggest automation for Palo Alto Networks in that process.