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Palo Alto Networks NG Firewalls vs Sophos Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate delivers cost efficiency, improved security, and management simplicity, leading to high user satisfaction and significant ROI.
Sentiment score
6.9
Palo Alto Networks NG Firewalls offer ROI through cost savings, risk detection, efficiency, and improved security, justifying higher costs.
Sentiment score
6.3
Sophos Firewall provides cost-effective security management, reducing investigation time and personnel costs, justifying investment for medium-sized businesses.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Although the costs for Palo Alto Networks NG Firewalls are on the higher side compared to other vendors, the features and security capabilities justify the investment.
Network Security Engineer at Arrow PC Network Pvt Ltd
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
IT Manager at Bavaria Egypt S.A.E.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
Head ICT at NIC Uganda
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's support is valued for responsiveness but needs improvement in consistency, speed, and technical competence.
Sentiment score
7.0
Palo Alto Networks NG Firewalls support is generally efficient but experiences mixed reviews, with varying service levels and recent decline noted.
Sentiment score
6.6
Sophos Firewall support is knowledgeable but criticized for slow response times, language barriers, and preference for email communication.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
Network and Infrastructure Manager at Sonysugar
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
Owner at a marketing services firm with 11-50 employees
When my customers raise a ticket, a customer representative calls them immediately to address their queries.
Sales Representative at AVNS
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers excellent scalability with flexible deployment options, though hardware scalability may require planning or upgrades.
Sentiment score
7.0
Palo Alto Networks NG Firewalls scale well, but hardware limitations and costs challenge smaller businesses; cloud solutions offer better scalability.
Sentiment score
7.0
Sophos Firewall offers scalable solutions for various environments, with cloud deployment providing better scalability than hardware options.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
They support scaling across different environments, allowing you to start with the smallest hardware model for branch offices and scale up to high-end appliances for data centers, such as the PA-700 series, which supports very high throughput.
Network Security Engineer at Arrow PC Network Pvt Ltd
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
You can scale up to multiple firewalls with centralized management.
Technical Consultant at a media company with 1,001-5,000 employees
You can't upgrade memory or storage on a specific model, which limits scalability.
Technical Services Lead at Telenet Solutions
Since it uses the underlying Kubernetes infrastructure, it can scale easily if the Kubernetes cluster is sufficiently large.
CTO at GCET
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is a reliable, stable platform needing careful configuration to avoid occasional bugs during updates.
Sentiment score
8.5
Palo Alto Networks NG Firewalls excels in stability, outperforming competitors like Cisco and Fortinet, with minimal performance issues reported.
Sentiment score
7.9
Sophos Firewall is praised for its stability and reliability, with minor issues mainly linked to updates or setup errors.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
It is rated at nine out of ten for stability and is very reliable.
Director Technical Services at TechnoBIZ
Sophos XG is very stable, even when serving as a DHCP server.
Global IT Manager at Express KItchen
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
IT Manager at Bavaria Egypt S.A.E.
 

Room For Improvement

Fortinet FortiGate users seek better integration, pricing, stability, security, support effectiveness, GUI ease, and documentation improvements.
Palo Alto Networks NG Firewalls need enhancements in configuration, cost, management, usability, integration, reporting, support, and training for improved user satisfaction.
Sophos Firewall faces challenges in speed, customization, software stability, user interface, integration, VPN configuration, and technical support.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive.
Network Security Engineer at Arrow PC Network Pvt Ltd
Business cannot stop just because of issues with support.
Sr. Manager (Technology) at Contessabd
Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions.
CTO at GCET
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
Head of IT at a consultancy with 11-50 employees
 

Setup Cost

Fortinet FortiGate offers cost-effective, scalable solutions with competitive pricing, yet some users find advanced feature costs high.
Palo Alto Networks NG Firewalls are costly but valued for strong security, with complex licensing and multi-year contract discounts.
Sophos Firewall offers reasonable pricing with flexible licensing, but users have concerns about annual renewals and pricing increases.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
Currently, it costs about four million shillings in Kenya.
Network and Infrastructure Manager at Sonysugar
The cost depends on the package you are in, such as full threat management or basic.
Technical Services Lead at Telenet Solutions
The last instance I purchased was for three years, around $3,700 for SDG 125.
CEO at Tawassul Technology
 

Valuable Features

Fortinet FortiGate offers strong security, SD-WAN efficiency, and user-friendly management, valued for cost-effectiveness and integration with Fortinet products.
Palo Alto Networks NG Firewalls provide comprehensive security with advanced features and integration for proactive threat defense and efficiency.
Sophos Firewall offers synchronized security, centralized management, and advanced features enhancing network performance, security visibility, and scalability.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
The firewall feature of Sophos XG has been the most effective for threat prevention.
Information Technology Specialist at stelios@biolandenergy.com
If any file is detected as malicious on any endpoint or firewall, Sophos Central immediately identifies the threat and publishes the information across all endpoints and firewalls.
Manager at rspl
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
Security Engineer at Mavisco Resources Sdn Bhd
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
199
Ranking in other categories
No ranking in other categories
Sophos Firewall
Ranking in Firewalls
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
304
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.1%, up from 3.6% compared to the previous year. The mindshare of Sophos Firewall is 7.5%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Sophos Firewall7.5%
Palo Alto Networks NG Firewalls5.1%
Other71.4%
Firewalls
 

Q&A Highlights

NC
Content Manager at PeerSpot
Nov 17, 2021
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Advanced visibility has transformed security policies and provides proactive threat prevention
Palo Alto Networks NG Firewalls are powerful, but there are areas for improvement that could enhance their effectiveness, such as cost and licensing models. One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive. Additionally, centralized management with Panorama is a dependency for managing multiple firewalls, leading to added costs and complexity, and the built-in centralized management features could be made more user-friendly. Moreover, the learning curve associated with the initial setup and advanced configuration including NAT, decryption, and routing can be complex for new users, and enhancements in logging and reporting could also improve the user experience. There are a few more areas where improvements could streamline operations, such as optimizing commit times. Sometimes committing changes takes a noticeable amount of time, particularly for larger configurations, so a faster commit option would significantly help during urgent troubleshooting. Easier policy troubleshooting is necessary as well. Even though logs are detailed, finding the exact rule match and issue can still be time-consuming in complex environments, so having automated policy simulation and a recommendation tool would expedite troubleshooting. Additionally, better default templates and best practices for SMB data centers and branch offices would speed up deployment and reduce errors. Enhancing integration visibility through a unified dashboard would simplify monitoring, and improving the firmware upgrade process to allow for a more seamless zero downtime upgrade would also enhance operations, as upgrades are stable but typically require careful planning and downtime.
TarunPanchal - PeerSpot reviewer
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
Decades of expertise lead to seamless installations and robust security
I typically use the Sophos XG Firewall to enhance my cybersecurity by using all layers. The intrusion prevention system impacts my security posture effectively, as we have not faced any ransomware or cyber threats. I have more than 800 servers live from Sophos. The synchronized security feature has proven to be very beneficial, and I have not encountered any issues. Sophos XG Firewall has contributed to reducing overall costs because it helps save money. We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security. Sophos XG uses AI effectively to enhance threat detection and response, securing from AI at the packet level.
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Answers from the Community

NC
Content Manager at PeerSpot
Nov 17, 2021
Nov 17, 2021
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL objects from the external server. Palo Alto has a dedicated management interface, which makes it easy to manage the device and handle the initial configuration. It has fantastic throughput and its co...
See 2 answers
CL
Senior IT Infrastructure Engineer at Tecnoage
Oct 19, 2021
As a Sophos specialist, I can tell you that XG Firewall will cover all that you'll need with a more affordable way.Sophos XG firewall will not disappoint you with its performance, resources or features.
Janet Staver - PeerSpot reviewer
Tech Blogger
Nov 17, 2021
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL objects from the external server. Palo Alto has a dedicated management interface, which makes it easy to manage the device and handle the initial configuration. It has fantastic throughput and its connection speed is pretty fair, even when dealing with a high traffic load. With Palo Alto I can configure and manage with REST API integration. And Palo Alto provides deep visibility into your network activity via Application and Command Control. Although Palo Alto has great things going for it, there are a few things I dislike about it. For example, when the CPU is 100%, the GUI can take a very long time to respond. Booting time is also time-consuming, and committing the configuration takes more time than I would like it to. Like Palo Alto, Sophos XG is quick and easy to configure. It is compact in size, and therefore does not weigh a lot either. Similar to Palo Alto as well, it can handle heavy traffic and has a solid performance. A good thing about Sophos XG is that it supports IPsec connection with multiple vendor firewalls. However, I am not impressed with the CLI which is not so useful, and I don’t like that there is no option to import bulk address objects. Conclusion: Palo Alto Networks NG Firewalls and Sophos XG are both good products. However, Palo Alto has certain features I really like and that’s why I chose it. For me, Palo Alto’s dynamic address group option is a big advantage because it is a huge time saver instead of having to create address groups manually. Another biggie for me was its DNS Sinkhole feature because it is something I rely on a lot and it is very effective in blocking C2 command control traffic.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
11%
Comms Service Provider
11%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise56
Large Enterprise85
By reviewers
Company SizeCount
Small Business209
Midsize Enterprise61
Large Enterprise53
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What is your experience regarding pricing and costs for Sophos XG?
The pricing is a little higher compared to Chinese products like Huawei. For those on a limited budget, I sometimes p...
What needs improvement with Sophos XG?
I cannot remember anything specific about Sophos XG that could be improved at the moment.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
Sophos XG, Sophos XGS
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Information Not Available
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Sophos Firewall and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.