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Palo Alto Networks NG Firewalls vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers a high ROI through enhanced productivity, efficiency, security, cost savings, and simplified management.
Sentiment score
6.5
Palo Alto Networks NG Firewalls deliver strong ROI through reduced risks, costs, and enhanced security features despite high initial costs.
Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
When investing in cybersecurity with Fortinet FortiGate 200, which costs more than $10,000, companies that are growing directly can expect ROI within 1.5 to 3 years.
Manager, Information Technology Operation/Presales at TechMonarch
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's 24/7 support is generally well-rated but needs improvement in response speed for urgent issues.
Sentiment score
6.7
Palo Alto Networks NG Firewalls support is knowledgeable but inconsistent, with language barriers and emergency response times needing improvement.
Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is praised for scalability and adaptability across enterprises, though some users face cloud scaling and upgrade challenges.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and customization, but hardware limitations and cost issues affect extensive scaling options.
Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate offers reliable and consistent performance, with quick resolution for occasional bugs, ensuring minimal downtime and high availability.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are favored for their consistent stability and reliability, outperforming competitors in various scenarios.
Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
 

Room For Improvement

Fortinet FortiGate users face high costs, integration and stability issues, sluggish support, and need improvements in usability and security features.
Palo Alto Networks NG Firewalls need improved reporting, support, affordability, AI features, integration, scalability, and better-performing hardware.
Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
It is how quickly each of these companies adapts to that and brings in more value to the customer.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
The main area for improvement in Fortinet FortiGate is the firmware versions, as we face uncertainties regarding upgrades and frequent bugs that require self-fixing of problems.
Senior Manager IT at a tech services company with 1,001-5,000 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
 

Setup Cost

Fortinet FortiGate is cost-effective with a good feature set, ideal for mid to large enterprises, though complex licensing.
Palo Alto Networks NG Firewalls are costly but valued for premium security, offering better value with multi-year licenses.
Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
Information Technology Infrastructure Section Head at a consumer goods company with 11-50 employees
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
 

Valuable Features

Fortinet FortiGate offers robust security, ease of use, and integration, with cost-effectiveness and reliable support, enhancing network efficiency.
Palo Alto Networks NG Firewalls offer robust, user-friendly security with advanced AI, threat prevention, and centralized management features.
The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
The most valuable feature is the deep inspection for traffic, which is capable of identifying zero-day attacks.
Consultant at SKYE AS
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
199
Ranking in other categories
No ranking in other categories
Palo Alto Networks VM-Series
Ranking in Firewalls
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Advanced Threat Protection (ATP) (12th)
 

Mindshare comparison

As of June 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 15.1%, down from 21.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.1%, up from 3.7% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 2.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate15.1%
Palo Alto Networks NG Firewalls5.1%
Palo Alto Networks VM-Series2.4%
Other77.4%
Firewalls
 

Q&A Highlights

DL
Works at KLA
Mar 23, 2021
 

Featured Reviews

JK
IP Network Security Specialist at MTN Ghana
Process-Level CPU Visibility: Introduce detailed CPU-usage metrics per subsystem (e.g., IPS engine, logging) so administrators can quickly identify and address performance spikes.
Analytics with FortiAnalyzer. Being able to pull in logs not just from our FortiGates but from all our other firewalls and then get them in one view has been a game changer. Whether I’m building an executive dashboard or doing a deep dive forensics session, I get everything I need without navigating consoles.Straightforward Application Control. FortiGate spots and blocks unwanted apps (eq. like BitTorrent or streaming services) with accuracy. Segmentation with VDOMs. We’ve carved our data center into four logical ‘mini-firewalls’ enterprise, core, billing, and WAF—all on one box. Each has its own rules and logs, and any traffic between them still gets inspected. It’s like having multiple appliances without the extra hardware. Always-Up-to-Date Threat Feeds. Daily signature updates and AI-driven threat sensing mean we’re blocking the latest vulnerabilities almost as soon as they’re announced.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
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Answers from the Community

DL
Works at KLA
Mar 23, 2021
Mar 23, 2021
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering and such like, they have always been top of the pile there. The GUI is very good, and their product is very user-focused. Fortinet is good for scalability and predictable high throughput (ASICs in the...
2 out of 4 answers
AT
Managing Director at FOX DATA
Mar 20, 2021
Hi, Both FT and PA have compelling features for large Enterprises. I would like to add a few good points about Fortinetwhich might be helpful ( from my 13 years of engagement with them as Distributor and Partner) Fortinet:  Have higher throughput; which comes with competitive rates Wide range of models to select to meet your requirement, without spending heavliy Outstanding customer support and very active customer care team Easly available skilled resources from the channel for deployment and post-implementation support  Regards Abhilash
LD
CTO & co-Founder at Anevia
Mar 22, 2021
Hi PaloAlto is better when working on app control feature and special virtual wire links. Execpt that specific point, Fortinet is above. Best Regards, Damien
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business369
Midsize Enterprise139
Large Enterprise195
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise57
Large Enterprise87
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise24
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
What is your experience regarding pricing and costs for Palo Alto Networks VM-Series?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput,...
What needs improvement with Palo Alto Networks VM-Series?
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo A...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Warren Rogers Associates
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Palo Alto Networks VM-Series and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.