Name: Fortinet FortiOS
Brand: Fortinet
Rating: 4.2 (82 reviews)

Technical Lead at a tech services company with 51-200 employees

Jul 5, 2019

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As always there is room for improvement in any product, we have always struggled with reporting

Pros and Cons

"We have expanded the wireless access point and switches using Fortinet FortiOS."
"In 10 years, we have had little to no issues with the functionality, stability of the product from my standpoint has been very stable, preventative maintenance schedules, and keeping up with the latest information on the product is key."

"The additional features I would like to see included in the next release is better troubleshooting and reporting."
"Having used the FortiOS for a period, the improvement of functions and additions have been both "Great" and "Poor," as one gets used to using a product, menu and layout changes can be a bit confusing at first, however you slowly start to get more familiar over time."

What is our primary use case?

Network edge security, single Entry/Exit for multiple branches. and recently have started with SDWAN investigations and labs.

How has it helped my organization?

Having used the FortiOS for a period, the improvement of functions and additions have been both "Great" and "Poor," as one gets used to using a product, menu and layout changes can be a bit confusing at first, however you slowly start to get more familiar over time.

What is most valuable?

VPN Services, and FortiView for quick troubleshooting and tracking.

What needs improvement?

Reporting, having only recently migrated to 6.04 there will be some time to see what improvements have been made, with some of the menu changes and inclusions through the versions.

Buyer's Guide

Fortinet FortiOS

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For how long have I used the solution?

We have been making use of FortiGate for close to ten years and multiple OS Versions.

What do I think about the stability of the solution?

in 10 years, we have had little to no issues with the functionality, stability of the product from my standpoint has been very stable, preventative maintenance schedules, and keeping up with the latest information on the product is key.

How are customer service and support?

We have had no issues to date.

Which solution did I use previously and why did I switch?

We have an array of products that are specific to our environments, and the requirements around the service needed for that specific environment, FortiOs ticked the boxes to the best match for our requirement.

How was the initial setup?

The initial setup of Fortinet FortiOS was straightforward, with the new inclusion of SDWAN there are some learning still to be done but in general, if the planning is done correctly the intitial setup is a breeze.

What about the implementation team?

A combination of both was used.

What other advice do I have?

Research and plan, ensure that the product falls in line with your requirement and has room to grow, and don't let a Product dictate your requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.