It's used to detect non-signature-based malware.
Cyber Security Presales Team Leader at a computer software company with 501-1,000 employees
Good product that detects non-signature-based malware
Pros and Cons
- "The product is great. It can be deployed on the cloud or on-premises."
- "It would be better if it had support for Mac and Linux."
What is our primary use case?
What is most valuable?
The product is great. It can be deployed on the cloud or on-premises. There's a virtual machine and a hardware appliance available, so it's quite versatile.
What needs improvement?
In future releases, it would be better if it had support for Mac and Linux.
For how long have I used the solution?
We have been using this solution since its release.
Buyer's Guide
Fortinet FortiSandbox
January 2026
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
What do I think about the stability of the solution?
It doesn't crash as often as other vendors' products. So, yeah, I think it's a good product.
How was the initial setup?
It was pretty basic, nothing too complex.
What's my experience with pricing, setup cost, and licensing?
It's not very expensive. I would rate it around a five or six, somewhere in the middle.
What other advice do I have?
I would advise you to connect FortiSandbox with all available Fortinet appliances, such as the Endpoint Protection Suite, FortiGate firewall, FortiMail, and FortiWeb, as well as any other Fortinet appliance they have. It's important to ensure that the deployment is connected to the Sandbox.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Consultant Business Development - Security at a comms service provider with 51-200 employees
Easy to configure and implement because of templates and has a competitive price, but there could be a higher number of VMs
Pros and Cons
- "Compared to other solutions, it's easy to configure and implement because of the templates. The timing of scanning files is faster."
- "There could be more templates and a higher number of simulated VMs to configure more use cases. Sometimes we need to configure many use cases in many different environments, and if the number of VMs that we configure is limited, we have to remove some and reconfigure the environment if we need another environment."
What is our primary use case?
I provide this solution in the FortiGate firewall as a cloud license. I'm in presales and I qualify the solution, so I don't install it or deploy it. I worked with Sandbox for one project two years ago, especially with FortiGate 200E. I worked with the customer and prepared the solution according to their needs, and we decided on the architecture and design to deploy this solution.
We put the firewall in the front end design and we configured it so that every file will be downloaded through the HTTP, or HTTPS, and the file will be scanned and analyzed with the antivirus of FortiClient. This is checked with the signature of this antivirus. If it's not okay, we will configure it to be scanned and analyzed with Sandbox.
There, we will configure, for example, a virtual machine for in the cloud that contains Windows Server or Windows Desktop, the version that the customer already has. We deploy some services like Active Directory, or the service that the customer uses. We try to send this file to the virtual cloud. Then we check it. If the file attains a certain score, we will block it. If not, we can make an event quarantine. We configure our event in the firewall or in the switch that connects in this firewall, and we will put it in quarantine until that administrator checks this file and where or not it contains malware or not.
In general, we purchase the license and we configure it in the front end firewall, not in the internal or data center firewall. This is especially for downloading the files that we can receive.
For the firewall, we were using the version FortiOS 7.0. The first version that we deployed was the 6.5 version. That includes this cloud license.
The firewall is on-premise, but the license for FortiSandbox is on the cloud.
There are 10 people using this solution in my company.
How has it helped my organization?
The price has been a benefit to our organization. Fortinet has given us a very interesting financial offer compared to others. For example, if we compared it with Palo Alto, they have a specific license for sandbox but call it WildFire, and it's very expensive. In comparison with the Fortinet, the license is included in a bundle that includes antivirus and URL file filtering. This is for an SMB, small and medium businesses. It's competitive in terms of the price.
What is most valuable?
Compared to other solutions, it's easy to configure and implement because of the templates. The timing of scanning files is faster.
What needs improvement?
There could be more templates and a higher number of simulated VMs to configure more use cases. Sometimes we need to configure many use cases in many different environments, and if the number of VMs that we configure is limited, we have to remove some and reconfigure the environment if we need another environment. It's better to have more use cases and more simulated environments that we can configure.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable. The performance is okay because Fortinet is based on FortiADC, and they have the capability to have a higher performance than others.
I do not use the solution daily. It depends on the project. At the moment, we don't have plans to increase usage.
What do I think about the scalability of the solution?
With the cloud license, the scalability is okay, but it depends on the firewall type. For a smaller business, I think they are limited with the number of files. It depends on the number of firewalls.
For the on-prem solution, it certainly depends. I think there are problems with the scalability. If you need to extend or add more sizing, that means more files per day. We have to change the kind of appliance. This is a problem for that. But if it was on a VM solution, maybe it wouldn't be a problem for scalability.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We have used other solutions previously. It depends on the needs of our customers and the budget.
Concerning security, Trend Micro is better in comparison.
How was the initial setup?
Initial setup is complex. The length it takes to deploy the solution just depends. We also need to have a tuning phase to collect more information for the environment and how to configure it. If we already have the template, we can easily configure it in two days. But after that, we have to make a learning phase or tuning phase to see how the solution responds and what the results are, and then we can optimize the configuration. The timing depends on the context.
For maintenance, patching, and updating, we need maybe two people.
What's my experience with pricing, setup cost, and licensing?
The price is competitive.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiSandbox
January 2026
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
IT Manager-Infrastructure at a retailer with 1,001-5,000 employees
A stable solution that can be used to extract any file and check for malicious activity
Pros and Cons
- "The solution extracts an attached file before reaching the user and notifies the user if there's something malicious in the attachment received along with an email."
- "When you reach the maximum capacity, you cannot upgrade the solution because its hardware is very expensive."
What is our primary use case?
We use Fortinet FortiSandbox for malware. Fortinet FortiSandbox is used before entering the firewall to extract any file and check for malicious activity.
What is most valuable?
The solution extracts an attached file before reaching the user and notifies the user if there's something malicious in the attachment received along with an email. The solution prevents such malicious content from entering your enterprise network.
What needs improvement?
When you reach the maximum capacity, you cannot upgrade the solution because its hardware is very expensive. All you can do is discard it and buy another.
For how long have I used the solution?
I have been using Fortinet FortiSandbox for five years.
What do I think about the stability of the solution?
We didn't face any issues with the solution's stability for the three years it was installed on-premises at our data center.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
The solution’s initial setup is straightforward.
What was our ROI?
We have seen a return on investment with Fortinet FortiSandbox because it helped us a lot on the security part.
What other advice do I have?
If you're using Fortinet, it's best to use the solution when using FortiGate antivirus because it's all connected and easy to manage.
Overall, I rate Fortinet FortiSandbox an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a tech services company with 51-200 employees
Highly scalable and offers good support
Pros and Cons
- "It is a stable solution."
- "In future releases, I would like to see more automation capabilities."
What is our primary use case?
We use this solution to stay updated on the latest vulnerabilities and attacks. It acts as a database for Fortinet customers to keep their equipment safe and secure.
What needs improvement?
In future releases, I would like to see more automation capabilities.
For how long have I used the solution?
I have a little experience with this solution. We recently purchased new equipment to upgrade from the old range to the new range.
We previously used FortiGate 100D and upgraded to FortiGate 100S now.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
FortiSandbox is scalable. We have more than 1200 users across branch offices and headquarters.
How are customer service and support?
Whenever we reach out to Fortinet, they give a response in time. Till now, we have had positive interactions.
We connect with FortiGate through qualified vendors, especially regarding SLA and responsiveness.
Which solution did I use previously and why did I switch?
I have experience with other solutions like Sophos and CheckPoint.
How was the initial setup?
What about the implementation team?
We have an IT department managing the solution. There are around 30 people in the team.
What's my experience with pricing, setup cost, and licensing?
FortiSandbox is a subscription that can be purchased from Fortinet directly. Only using FortiSandbox as features purchased as a subscription in the cloud.
We purchased the bundle. So, we got one price for the package. It was a unified package.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a energy/utilities company with 501-1,000 employees
A solution that helps to troubleshoot different software
Pros and Cons
- "Performance is a valuable feature."
- "The delivery feature in my country is extremely bad."
What is our primary use case?
We use Fortinet FortiSandbox to troubleshoot different software.
What is most valuable?
Performance is a valuable feature.
What needs improvement?
The delivery feature in my country is extremely bad.
For how long have I used the solution?
I have been using Fortinet FortiSandbox for three months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
We have the support to set it up. It took a few months to deploy it. We integrate the solution and the support takes care of the solution after that. Almost three to four people are required for the maintenance.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution.
What other advice do I have?
I would rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a financial services firm with 201-500 employees
A multi-functional solution that detects files packed with viruses and quarantines them
Pros and Cons
- "Fortinet FortiSandbox puts suspicious files in quarantine, analyzes for virus risks, and lets them out of quarantine if it detects no risk."
- "If updated, Fortinet FortiSandbox could cover other risks."
What is our primary use case?
Fortinet FortiSandbox is a multi-functional solution. When some files have been packed with viruses, the solution detects and quarantines them.
What is most valuable?
Fortinet FortiSandbox puts suspicious files in quarantine, analyzes for virus risks, and lets them out of quarantine if it detects no risk.
What needs improvement?
The solution could be limited in some scenarios. If updated, Fortinet FortiSandbox could cover other risks.
What do I think about the stability of the solution?
Fortinet FortiSandbox is a very stable solution. In my experience, it has the most stability that I have seen because a lot of clients got the solution and didn't report any problems with the network or the availability of the appliance. Fortinet FortiSandbox is different from other vendors. Percentage-wise, 80% got Fortinet FortiSandbox solutions in Mexico.
What do I think about the scalability of the solution?
There is a specific list of Fortinet products you can select from, and they have a range of user functionalities and performance. So it's easy to increase it or to change to another appliance that can support the growth of any of the factors I mentioned. So it's easy to change it or increase it.
How are customer service and support?
Fortinet FortiSandbox could provide better customer support.
How would you rate customer service and support?
Positive
How was the initial setup?
Fortinet FortiSandbox's initial setup is easy because its graphic interface is very friendly and in 3D. I have been working with Juniper, and they have the same interface. The solution is easy to configure.
What other advice do I have?
There is a special solution in Fortinet for sandboxing that increases the level of security. In that solution, you could get more efficiency in using sandboxing.
Overall, I rate Fortinet FortiSandbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good integration is quicker than other sandbox solutions and is stable
Pros and Cons
- "Fortinet FortiSandbox is faster than other sandbox solutions."
- "I would like to have machine learning added to the solution in a future release."
What is our primary use case?
The primary use case is to test our applications.
What is most valuable?
The UI is good.
Fortinet FortiSandbox is faster than other sandbox solutions.
Fortinet FortiSandbox integrates with other solutions.
What needs improvement?
I would like to have machine learning added to the solution in a future release.
For how long have I used the solution?
I have been using the solution for almost three years.
What do I think about the stability of the solution?
Fortinet FortiSandbox is stable.
What do I think about the scalability of the solution?
Fortinet FortiSandbox is scalable.
How are customer service and support?
The technical support is good.
Which solution did I use previously and why did I switch?
We previously used Check Point Sandblast.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The implementation was completed in-house with Fortinet support.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable. There is an additional cost for a support license.
Which other solutions did I evaluate?
We evaluated Palo Alto.
What other advice do I have?
I give the solution an eight out of ten.
Compared to other sandbox solutions, Fortinet FortiSandbox is the most stable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a computer software company with 51-200 employees
Effective threat protection, excellent support, and well integrated
Pros and Cons
- "Fortinet FortiSandbox's most valuable feature is the security it provides against threats, such as ransomware. Additionally, it integrates well with APIs."
- "The initial setup of Fortinet FortiSandbox is complex. You cannot only deploy Fortinet FortiSandbox without deploying the stack of Fortinet solutions. The implementation and integration are challenging tasks with the device and placement in the network. We needed to do POC and offloading testing."
What is our primary use case?
Fortinet FortiSandbox is a security-centric solution of Fortinet. The solution inspects all the predicted or suspicious files which are executed in the Fortinet FortiSandbox environment. It contains virtual machines of different types, such as Windows Server, and Windows Ubuntu. If the suspicious files are executed and there is an issue found. The user can request to discard it when the file is delivered to their system.
How has it helped my organization?
The solutions have extended our security posture which has helped the organization.
What is most valuable?
Fortinet FortiSandbox's most valuable feature is the security it provides against threats, such as ransomware. Additionally, it integrates well with APIs.
For how long have I used the solution?
Fortinet FortiSandbox for approximately three years.
What do I think about the scalability of the solution?
Fortinet FortiSandbox is scalable but you have to purchase additional licenses.
Fortinet FortiSandbox is a network-based appliance and we have approximately 2,000 users being protected.
We do not plan to increase the usage of the solution because we are at capacity.
How are customer service and support?
I rate the support from Fortinet FortiSandbox a five out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used another similar solution previously.
How was the initial setup?
The initial setup of Fortinet FortiSandbox is complex. You cannot only deploy Fortinet FortiSandbox without deploying the stack of Fortinet solutions. The implementation and integration are challenging tasks with the device and placement in the network. We needed to do POC and offloading testing.
What was our ROI?
This is a cyber security solution, it has a very good ROI in terms of maintaining the reputation and user safety in cybersecurity.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiSandbox is not expensive.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
The solution requires one security engineer with operational knowledge of the solution. However, they are not needed for a day to day activities, but for all the tuning, performance, and monitoring, one LC administrator is required.
I would recommend this solution to others. It is helpful for monitoring and protecting users from different kinds of attacks. I advise others to use the on-premise or cloud version.
I rate Fortinet FortiSandbox a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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