Try our new research platform with insights from 80,000+ expert users
it_user276174 - PeerSpot reviewer
Director of IT with 501-1,000 employees
Vendor
Jul 22, 2015
We've been able to monitor our account-hacking issues internally, including attempted attacks on our network and logins to accounts.

What is most valuable?

The security notifications and monitoring features.

How has it helped my organization?

With the online-based monitoring we've set up, we've been able to watch trends of attempted attacks on our network.

We're also able to monitor our account issues internally as attackers attempt to log into our accounts.

We fall under HIPAA so security is key.

What needs improvement?

As we're an SMB, I would like to see different licensing options and the solution is priced out of the reach of some small businesses. It was a priority for us, though, because of the HIPAA regulations we fall under, and a more attractive licensing structure would be nice for SMB's.

For the product itself, it's the configuration. You really have to have their help to configure the product. When hands are off and it's in maintenance mode, it's difficult to configure unless you're totally engrossed in the product on a day-to-day basis.

For how long have I used the solution?

I've used it for one year.

Buyer's Guide
Fortinet FortiSIEM
January 2026
Learn what your peers think about Fortinet FortiSIEM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

9/10, based strictly on the limited experience with one person that I've had.

Technical Support:

9/10, based strictly on the limited experience with one person that I've had.

Which solution did I use previously and why did I switch?

We used freeware or third party apps (two or three of them), but we liked the consolidation of this product -- one interface, one screen -- to capture what the other applications were doing.

How was the initial setup?

It was complex because we didn't know the product. It's pretty in-depth, but once we got familiar with the software it made a lot of sense.

What about the implementation team?

We had the vendor help us implement, and they were 8/10.

What's my experience with pricing, setup cost, and licensing?

As mentioned above, they need to improve their licensing, but it depends on what industry segment they're going after. Maybe introduce some kind more attractive bundle for SMB's to help them get started with the product.

Which other solutions did I evaluate?

We did, but I don't recall which ones.

What other advice do I have?

Everyone's implementation will be different, so be very focused and deliberate in what you want to monitor, because you can inundate the system.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer993816 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Jul 6, 2022
It's a nice tool for integration and monitoring, but it's difficult to integrate unsupported devices
Pros and Cons
  • "FortiSIEM provides a single PIN to monitor SOC and NOC. It's a nice tool for integration and monitoring. It provides multiple categories for monitoring based on security designations like low, medium, and high."
  • "It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."

What is our primary use case?

We have nearly 30 analysts currently using FortiSIEM.

What is most valuable?

FortiSIEM provides a single PIN to monitor SOC and NOC. It's a nice tool for integration and monitoring. It provides multiple categories for monitoring based on security designations like low, medium, and high. 

What needs improvement?

It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM. 

For how long have I used the solution?

I've been using FortiSIEM for a year and a half.

What do I think about the stability of the solution?

FortiSIEM is stable. QRadar and FortiSIEM are both fairly stable. There aren't many issues from an admin point of view.

What do I think about the scalability of the solution?

FortiSIEM is scalable. 

How are customer service and support?

Fortinet support is great. They're more responsive than IBM.

How was the initial setup?

FortiSIEM is easy to set up. Installing the supervisor component of FortiSIEM took around one hour, but the console installation for QRadar takes almost three to four hours.

What other advice do I have?

I rate FortiSIEM seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiSIEM
January 2026
Learn what your peers think about Fortinet FortiSIEM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer773925 - PeerSpot reviewer
ICT Architect at a insurance company with 51-200 employees
Real User
Jan 5, 2022
Never crashes but lacks integration with Fortinet products
Pros and Cons
  • "The most valuable feature is the anomaly-reporting alarms."
  • "Areas for improvement would be the ease of use and the integration with Fortinet's own products."

What is most valuable?

The most valuable feature is the anomaly-reporting alarms.

What needs improvement?

Areas for improvement would be the ease of use and the integration with Fortinet's own products.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This is a very stable product - we have never had a crash with it. It does use a lot of resources, but this doesn't affect its performance.

What do I think about the scalability of the solution?

The scalability is ok and is improved by using Elasticsearch.

How are customer service and support?

The technical support has improved a lot and is now ok.

How was the initial setup?

The initial setup was a little difficult because no good guidelines were available. However, this has since been improved. It took around six months to finish a complete deployment.

What's my experience with pricing, setup cost, and licensing?

I have a five-year contract for this product, with no additional costs.

What other advice do I have?

I would give this solution a rating of seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2335281 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 11-50 employees
Real User
Top 20
Jan 27, 2024
Provides valuable CIM-based predefined rules and an efficient automated response feature
Pros and Cons
  • "Its automated response feature has benefited our customer communication. Analysts feel more confident in providing timely responses."
  • "There could be more AI features included in the product."

What is our primary use case?

We use the product for threat detection.

What needs improvement?

There could be more AI features included in the product.

For how long have I used the solution?

We have been using Fortinet FortiSIEM for more than two years.

What do I think about the stability of the solution?

I rate the platform's stability an eight and a half out of ten.

How are customer service and support?

The technical support services need improvement.

How would you rate customer service and support?

Positive

What other advice do I have?

They have released a new update recently. With the help of AVPN, users can log in from another country directly using CIM-based predefined rules. Its automated response feature has benefited our customer communication. Analysts feel more confident in providing timely responses.

I recommend other users to go with Fortinet FortiSIEM and rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiSIEM Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiSIEM Report and get advice and tips from experienced pros sharing their opinions.