I use the solution in my company for our client, which is a big university in Tunisia, and they have many servers and virtual machines. The university has to prevent attacks by making sure that they can stop the attack at the beginning. Fortinet is good for knowing if any of the equipment in the network has been attacked like ransomware or something, and we can stop the attack and secure the network.
Network administrator at a manufacturing company with 51-200 employees
It offers a complete analysis of the environment, but it is expensive
Pros and Cons
- "The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."
- "The solution's technical support didn't help our company a lot."
What is our primary use case?
What is most valuable?
The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time. It lets you know of the attack in real-time. The tool sends alerts and reports, so I think it is a useful tool.
What needs improvement?
There is a port in Fortinet FortiSIEM. If something happens, you have to enter events and create a rule to stop the attack, which I think needs to be made automatic. If any incident occurs, I hope that Fortinet FortiSIEM does the work automatically without the intervention of a human or an IT admin.
I don't want to create a rule to stop an attack. Lately, many people have been trying to access the VPN, and they are not even registered with our firewall. The team detects issues but doesn't do anything. I have to create a rule to include the addresses and details of the people who want to access the VPN in the block list, but I want the tool to do all this without me.
For how long have I used the solution?
I have been using Fortinet FortiSIEM for two months. My company has a partnership with the solution.
Buyer's Guide
Fortinet FortiSIEM
September 2026
Learn what your peers think about Fortinet FortiSIEM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The tool is scalable enough to do what you really want.
My clients run big businesses.
How are customer service and support?
The solution's technical support didn't help our company a lot. When it came to Fortinet FortiSIEM, we added the devices, and started making rules, but when we asked a question to the tool's support team, it took them a long time to answer. I rate the technical support a five out of ten.
How was the initial setup?
At the beginning the product's initial setup phase was complex. Lately, since I have started to understand the tool, the setup phase has become easy.
The solution is deployed on an on-premises model with VMs in a local data center.
The solution can be deployed in four days. One day is for installing the VMs, one day is for understanding the tool's dashboard and its rules, one day is for installing the agents and adding the equipment, and one day is for seeing what the clients want exactly.
What's my experience with pricing, setup cost, and licensing?
The tool is really expensive. For what the tool does for our team, the price is fair.
What other advice do I have?
As my company did not fully complete everything, the installation is not stable 100 percent.
In terms of Fortinet FortiSIEM's uptime and system stability, the tool can do detection in real-time. I think it is available for users all the time.
Those who have many servers and equipment can use SIEM so they can manage. It helps a person to see what equipment has incidents and how to prevent an attack before it happens. You can't manage much equipment, like 15 VMs or servers, by yourself. You need solutions to do that and give you alerts if anything happens.
As the product is not automated enough, I rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security Manager at Banco Lopez de Haro
Audits servers, handles vulnerability detection and correlates traffic
Pros and Cons
- "It detects new technologies, vulnerabilities, and emerging threats on the internet."
- "The deployment of the platform took some time to set up and configure."
What is our primary use case?
Fortinet FortiSIEM is used to audit my servers and communications. It effectively handles vulnerability detection and correlates traffic to identify security issues or anomalies. It is also used to correlate my logs, which helps detect outliers and identify unusual events in my network.
What is most valuable?
It detects new technologies, vulnerabilities, and emerging threats on the internet.
For how long have I used the solution?
I have been using Fortinet FortiSIEM for four years.
What do I think about the scalability of the solution?
500 users are using this solution.
How are customer service and support?
The product could benefit from more local support. There is an opportunity to improve the support for products like Deepgram and FortiSIEM.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The deployment of the platform took some time to set up and configure. I have experience using SolarWinds and its tools.
How was the initial setup?
The initial setup is very easy and takes four months to complete. They need to focus on this because the provider did much of the configuration rather than them doing it directly. The support we receive helps us improve in comparison to using this platform alone.
I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
What about the implementation team?
Our provider does the deployment and maintenance.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
It has a good price and is more competitive than the others.
What other advice do I have?
If the protection and monitoring make my network safer by detecting outliers and events, I can report these findings to my manager. They need to be aware of live events affecting the company.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiSIEM
September 2026
Learn what your peers think about Fortinet FortiSIEM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
Customer Success Manager at Digitank Technology
Provides good detection against advanced threats because it has a strong machine-learning capability
Pros and Cons
- "Fortinet FortiSIEM provides good detection against advanced threats."
- "The solution's interface could be modernized and improved."
What is our primary use case?
We use the solution to monitor events and logs. It gives us a very powerful view of what is going on. We can configure it to send notifications of any malicious detection because it is based on an ML (machine learning) algorithm. Aside from using the solution to monitor the logs from different sources, we can also get detections because it has strong machine learning capability.
What is most valuable?
Fortinet FortiSIEM provides good detection against advanced threats.
What needs improvement?
The solution's interface could be modernized and improved.
For how long have I used the solution?
I have been working with Fortinet FortiSIEM for one year.
What do I think about the stability of the solution?
I rate Fortinet FortiSIEM ten out of ten for stability.
What do I think about the scalability of the solution?
Around 50 users are using Fortinet FortiSIEM in our organization.
I rate the solution an eight out of ten for scalability.
How was the initial setup?
I rate Fortinet FortiSIEM a nine out of ten for the ease of its initial setup.
What about the implementation team?
If nothing goes wrong, the solution can be deployed in one week.
What was our ROI?
We have seen a return on investment with Fortinet FortiSIEM.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What other advice do I have?
The solution is deployed on the cloud in our organization. I'll recommend Fortinet FortiSIEM to users because of its functionalities, irrespective of whether they have a hybrid, on-prem, or cloud deployment. If a company has some compliance and regulations, the solution can fulfill their compliance and regulations within their country or industry.
Overall, I rate Fortinet FortiSIEM a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Consutant at HCLSoftware
A stable solution with an awesome IP database
Pros and Cons
- "The solution’s IP database is awesome."
- "When our team tried configuring logs for Microsoft SQL, it did not work."
What is our primary use case?
We use the solution to collect logs from critical servers on the customer's infrastructure, like Active Directory, and a few security devices, like firewall, proxy, and antivirus setup. Our team monitors the log. If we get an alert, we take the necessary action in the development environment.
What is most valuable?
The solution’s IP database is awesome. If we get malicious IP attacks in the firewall, the solution has a validated database to mark IPs as malicious and generate an alert. We need not use any third-party solution.
What needs improvement?
When our team tried configuring logs for Microsoft SQL, it did not work.
The next release should improve database monitoring. Compared to servers and security devices, working with database and log configuration is not easy.
For how long have I used the solution?
I have been using the solution for the past four to five months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We initially configured five devices and then could scale it to 20 without any challenges. Ten to fifteen people in the security operation center team use the solution.
How are customer service and support?
My team members contacted the support team, and they helped us configure a few things.
How was the initial setup?
My team did not face any issues during configuration.
What other advice do I have?
I would recommend the solution to others. One of our customers moved from ArcSight to FortiSIEM because they had some support issues. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SOC Analyst at a tech vendor with 1-10 employees
Security tool facilitates efficient monitoring and policy customization
What is our primary use case?
I have a lot of experience working with solutions such as Fortinet FortiSIEM, FortiSOAR, and FortiGate. I have also worked with ImmuniWeb. However, I did not have the credentials or the software to work with ImmuniWeb, which is why I was searching for more information on the website to learn more about the tool.
In the company I work for, we have a partnership with Fortinet.
In my organization, I work on Fortinet FortiSIEM in the cloud.
What is most valuable?
Fortinet FortiSIEM is really user-friendly. You can filter easily, find rules, and even create new rules. I appreciate Fortinet FortiSIEM the most because it is easy to search, filter, make rules, and look for correlations and events.
For Fortinet FortiGate, it is easy to navigate through the tool itself, make policies, and look at events and logs. It is very easy to monitor on Fortinet FortiGate. I really appreciate it and believe anyone in the field can work with it easily.
For FortiSOAR, it is easy to work with playbooks and rules for approvals, and everything there is straightforward. Fortinet FortiSIEM pulls the events from FortiSOAR, processes them, and applies the playbooks. It is simple in its functions, has correlations, and offers everything needed.
I can find everything I need on Fortinet FortiSIEM. The filters, trends, and dashboard make it easy to use. The database, alerts, and customer service are excellent as well.
What needs improvement?
Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything is working great on Fortinet FortiSIEM.
For how long have I used the solution?
I have experience with Fortinet FortiSIEM for almost six months.
How are customer service and support?
For Cortex XDR from Palo Alto, it rates 10 out of 10. Everything is excellent with XDR and the technical support is exceptional.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Splunk and QRadar SIEM tools, but I prefer Fortinet FortiSIEM the most.
What's my experience with pricing, setup cost, and licensing?
I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.
Which other solutions did I evaluate?
I do not have relevant experience with tools such as Acunetix, Synopsys, Invicti, Snyk, Prolexic, AWS Shield, or Global Accelerator.
What other advice do I have?
I wish to remain anonymous, with no names for my company or myself. I prefer written communication rather than voice-based.
Based on my experience, I would rate this solution 9 or 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Consultant at Vertex Techno Solutions (B) Pvt Ltd
Helps collect security logs from all network devices
Pros and Cons
- "The most valuable features of the solution is its integration with other technologies, especially its ability to collect logs from Cisco and Aruba devices along with Fortinet products."
- "The tool's technical team's response time is too high, and they are not available even when they know that there are many pending issues."
What is our primary use case?
I normally use the solution in my company as part of SOC. The tool is implemented to collect logs from all networks, perimeter devices, and security devices. We are using all kinds of SIEM tools to collect logs, especially security logs from all network devices, and analyze all those logs. Fortinet FortiSIEM works for enterprise and banking customers and BFSI customers, as most of them use Fortinet FortiGate devices for the security of the perimeter devices.
What is most valuable?
The most valuable features of the solution is its integration with other technologies, especially its ability to collect logs from Cisco and Aruba devices along with Fortinet products. The tool has an endless number of templates, so based on a customer's use case, we can choose the templates, create the report as per compliance, and submit it to management for higher visibility.
What needs improvement?
With Fortinet's current integrations with endpoints and with the integration capabilities of EDR and XDR solutions from Fortinet itself, when we are trying to integrate them with other technologies or other OEMs like CrowdStrike or SentinelOne, the integration part is very complex. It takes a lot of time to take care of the implementations. When we integrated Fortinet FortiSIEM with external threat intelligence, like CyberArk or ThreatConnect, the integration seemed to be tough. If Fortinet FortiSIEM could create some use cases or some templates with all its listed competitors or technology partners, then a customer would be able to integrate all those technologies easily.
The tool's technical team's response time is too high, and they are not available even when they know that there are many pending issues. Even though the tool offers twenty-four hours and seven days of support, we might not get the right engineer on time.
For how long have I used the solution?
I have been using Fortinet FortiSIEM for more than ten years. I am an integrator of the solution. I use Fortinet FortiSIEM 7.0.0.
What do I think about the stability of the solution?
From the application perspective, yeah, I think it is a stable tool most of the time, but we have met some issues with the database sometimes. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.
I think around ten customers of my company use the tool.
My customers are medium and enterprise-sized businesses.
How are customer service and support?
The solution's technical support has been a nightmare. I rate the technical support a four or five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
If one is difficult and ten is easy to set up, I rate the product's initial setup phase a nine out of ten. It is not very complicated, but a tech person who has the expertise to install and scale implement all these features would be required to implement the tool.
The product's installation model depends on the company's compliance and IT policies. Most customers prefer implementing an on-premises model. When considering commercial and upfront investment, customers are ready to go for cloud solutions as well. But in my experience, most customers prefer to implement an on-premises model.
The time required to deploy the solution depends on how big your network is currently. It might take two days to up to two weeks, so that is the normal project implementation time. It is always based on how big our network is and how we know our network. If customers have good visibility and understanding of their network, good access, and all the authentication paths, the integration will be much easier. In some cases, it might take more than two weeks. On average, I think it will take one to two weeks to complete installation.
The deployment of the tool is always for the SOC part of a company. It is used for real-time network analytics.
For the deployment, we discuss all the requests or use cases with the customer and understand their network topology. Most of the time, we access their platform for installation, and so we deal with virtualization platforms, like VMware ESXi, and based on that, we will download the SIEM pack from Fortinet. Once the installation has been completed, we try to find all the devices in the network that we need to monitor so we can enable all those processes. It is the normal deployment procedure we are following for implementation. Once the primary implementation has been completed based on customer use cases or complaints, we might create those dashboards and templates for reporting.
What's my experience with pricing, setup cost, and licensing?
If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap.
What other advice do I have?
For threat detection, some AI-based analytics tools are there, and it is one of the latest features in the product. The AI helps mitigate threats.
In terms of the tool's ability to streamline customer security workflow, the product normally searches events in real-time, so customers will get alerts of the event in real-time. Compared to other products like Splunk or Oracle, I think Fortinet FortiSIEM is more reliable in real-time.
If there is proper support and better technical capabilities, it can become a good solution.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
Assocciate Solution Engineer at LogPoint
Has auto-discovery feature and helps with centralized log collection
Pros and Cons
- "The most valuable feature is auto-discovery. When you send logs from any device to port 514, it helps register those devices automatically."
- "Improvements include making it easier for users to create their normalizers. Fortinet FortiSIEM uses XML for normalizing and parsing, which can be tedious and time-consuming. A simpler way of using regex could be helpful."
What is our primary use case?
The primary use case of FortiSIEM for my client is to provide comprehensive security information and event management (SIEM) capabilities. It is used to monitor, detect, and respond to security incidents across the client's network by aggregating and analyzing logs, events, and other data from various sources. FortiSIEM enables real-time threat detection, compliance reporting, and overall visibility into the security posture, helping to identify potential risks and take proactive measures to protect the organization's infrastructure.
How has it helped my organization?
Fortinet FortiSIEM has positively impacted my client's organization by enhancing their ability to monitor security incidents in real time. The solution has provided comprehensive visibility into the network, allowing for quicker identification of potential threats. FortiSIEM's integration with various systems to collect different types of logs and its ability to correlate data from multiple sources have been particularly valuable in reducing the time spent on manual analysis and increasing overall security efficiency.
What is most valuable?
The most valuable feature is auto-discovery. When you send logs from various device to FortiSIEM it automatically detects and maps all devices, across the network, providing a comprehensive and up-to-date inventory of the IT environment
It's agent-based UEBA enhances security monitoring by utilizing agents installed on endpoints to collect detailed user activity data.It offers deeper insights into user behaviors, improving anomaly detection accuracy.
It's out-of-the-box compliance reporting features significantly ease the burden of regulatory compliance for organizations by offering pre-built report templates aligned with industry standards. Automated report generation minimizes manual effort and reduces the risk of errors, while customizable reporting allows organizations to tailor reports to specific needs.
What needs improvement?
One area where FortiSIEM could improve is in its custom normalizer/parser capabilities. While FortiSIEM offers powerful event correlation and log analysis features, creating and customizing normalizers can be complex and time-consuming.
Improving the user interface for building custom normalizers, along with providing more intuitive tools or templates, would make it easier for security teams to tailor the solution to specific needs. Enhancements in this area would enable quicker adaptation to unique log formats and data sources, allowing for more accurate event parsing and better overall performance in diverse environments.
Additionally, the search functionality could be less confusing. Streamlining the search experience and providing clearer guidance or examples would help users quickly find the information they need, ultimately improving the overall usability of the platform. These enhancements would facilitate quicker adaptation to unique log formats and more efficient event analysis, leading to better performance in diverse environments.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
I rate the solution's stability a seven point five out of ten.
What do I think about the scalability of the solution?
Regarding scalability, it's better for vertical and horizontal scale-up, but expanding log sources isn't very easy due to the licensing model.
How are customer service and support?
The support team was great, technically proficient, and helped with numerous bugs.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation and setup can be tough, requiring planning for hardware segregation and log volume. However, the installation isn't too difficult if you have clear requirements.
What other advice do I have?
For those interested in using Fortinet FortiSIEM, I'd advise planning your hardware specifications and considering backup and archives to prevent log loss. It's worth the money for what they've developed.
It's difficult for beginners to learn, mainly because of Fortinet FortiSIEM's specific queries and the lack of a user-friendly environment. Understanding these queries to find your desired logs can be challenging for newcomers.
I'd rate Fortinet FortiSIEM an eight out of ten because it's powerful and simple.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Senior Consutant at HCLSoftware
An authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same
Pros and Cons
- "Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same."
- "Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."
What is our primary use case?
We use the Fortinet FortiSIEM tool for log monitoring and alert generation. We use Fortinet FortiSIEM to collect logs from the critical servers of the customer's infrastructure, like active directory servers and file servers. We also collect logs from a few security devices like the firewall, the proxy, and the antivirus setup. Based on that, our team checks the logs, and we get an alert to take action on the development.
What is most valuable?
Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same.
What needs improvement?
Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time.
Fortinet FortiSIEM's database monitoring could be made easier, like the servers and the security devices.
For how long have I used the solution?
I have been using Fortinet FortiSIEM for the past four to five months.
What do I think about the stability of the solution?
Fortinet FortiSIEM is a stable product.
What do I think about the scalability of the solution?
Fortinet FortiSIEM is a scalable product. We initially configured five devices, and then we could scale it to twenty. There could be some issues if the device count goes up to hundreds and thousands. Around 10 to 15 engineers use Fortinet FortiSIEM in our company.
What other advice do I have?
Overall, I rate Fortinet FortiSIEM an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Specialist at EAST-NB
It integrates well with solutions by the same vendor and other popular third-party vendors
Pros and Cons
- "I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."
- "The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."
What is our primary use case?
I primarily use FortiSIEM for Rwandan clients in banking and finance. Most of my clients require strictly on-prem solutions because of national data regulations. They are also skeptical of putting their data on the cloud, and the law requires all data to reside at a domestic data center.
What is most valuable?
I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics.
What needs improvement?
The only drawback is the licensing model. It can get expensive if you want to integrate more solutions.
What do I think about the stability of the solution?
I rate FortiSIEM eight out of 10 for stability.
What do I think about the scalability of the solution?
FortiSIEM is highly scalable, but you need to consider the costs. It will be expensive if you want to scale it up.
How are customer service and support?
We rely on Fortinet support, and their response times have room for improvement. They can take a while to respond sometimes.
How was the initial setup?
Setting up FortiSIEM is straightforward because they provide you with a step-by-step guide that covers installation and troubleshooting. The deployment time depends on your setup and what you need to integrate. It can take days or weeks, but we can typically finish in under a week.
There isn't a single one-size-fits-all implementation because some clients have mixed environments, and we need to develop a custom solution if we are working on multiple fabrics.
What's my experience with pricing, setup cost, and licensing?
You can get an annual license for FortiSIEM or a three-year license. It can be expensive if you're pulling data from many sources. If you plan to keep the solution for a while, I recommend choosing a three-year license or longer to save money.
What other advice do I have?
I rate FortiSIEM eight out of 10. My only advice is to understand your environment and learn as much as you can about SIEM before implementing the solution. I started by building open-source solutions from scratch, which gave me a big picture view of how to implement SIEM solutions and work with fabrics. You need to learn the basics about how to set rules and interpret logs.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Solution Consultant at 1&1 Versatel Deutschland GmbH
It's a good tool for making security processes transparent
Pros and Cons
- "FortiSIEM is a great tool for making security processes transparent."
What is our primary use case?
FortiSIEM combines information from operations and integrates it into management.
What is most valuable?
FortiSIEM is a great tool for making security processes transparent.
What do I think about the stability of the solution?
I rate FortiSIEM 10 out of 10 for stability.
What do I think about the scalability of the solution?
I rate FortiSIEM nine out of 10 for scalability.
How was the initial setup?
Setting up FortiSIEM is straightforward. I prefer this product in the Fortinet environment. It's easy to install and configure.
What's my experience with pricing, setup cost, and licensing?
FortiSIEM might be considered expensive in some markets. We have an international customer base, and it's affordable for a lot of them.
However, customers in some markets cannot build a suitable use case around it. But it's not because of the product. It often depends on customers' operation organization.
You also need some operation and security knowledge to make a professional management decision.
A company needs to work with the consultants and distributors who are delivering the environment and necessary support.
What other advice do I have?
I rate Fortinet FortiSIEM nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
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Updated: September 2026
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