As an SEO consultant, the most valuable features for me are the channel reporting, the AdWords module and the ability to download customized reports for each client's specific needs.
SEO Consultant: Small Businesses & Corporations at a marketing services firm with 51-200 employees
As an SEO consultant, the most valuable features for me are the channel reporting, the AdWords module and the ability to download customized reports.
What is most valuable?
How has it helped my organization?
Google Analytics provides much insight into a business. Beyond just seeing ROI, Conversion Rates & Click Through Ratios.
What needs improvement?
Obviously, it would be better for SEO to really see which keywords were used to enter a site as opposed to (not provided) or (not set), but with customized landing page reports, you can still get some great insight into how customers are finding your site. Additionally, Google Analytics can be hard to pick up when you're just starting to use it. I have, luckily, had some great mentors and I've taken a class or two to master the application.
For how long have I used the solution?
8 years
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What was my experience with deployment of the solution?
No. All you have to do is add a code to your website, then it sets itself up. In terms of marketing, it's good to set up goals to measure everything from email signups and registrations to product sales.
What other advice do I have?
Take as many classes as you can, and ask as many questions as you need. Once you get the hang of GA, you can really use it to your advantage.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Customer Communication Specialist at a media company with 51-200 employees
Dashboards allow us to get a big picture look at pageviews, countries visiting my site, and UTM tracking. It would be nice, though, if it could provide all the statistics in the free version.
What is most valuable?
I like to create dashboards to get a big picture look at pageviews, countries visiting my site, and UTM tracking (where we use links and place code to track if these links are clicked).
How has it helped my organization?
We are able to introduce new features based on statistics. For example, if we see that people from Mexico are using a certain feature more than others, we can "geotarget" users in Mexico and push the feature and supporting features.
What needs improvement?
It would be nice if Google Analytics provided all statistics, rather than a segment of the statistics. The paid version has this, but the free version is limited to a segment of users.
For how long have I used the solution?
I've been using it for 10 years.
Which solution did I use previously and why did I switch?
I previously used WebTrends, but Google Analytics was more appealing because it was easy to setup, and it was available online for free.
How was the initial setup?
The initial setup is easy - you just have to copy and paste a few lines of code to get it up and running.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Web Analytics
April 2025

Find out what your peers are saying about Google, Matomo, StatCounter and others in Web Analytics. Updated: April 2025.
851,823 professionals have used our research since 2012.
Senior Search Advertising Executive at a media company with 51-200 employees
We're able to make our website better with its data and analytics about traffic, but the data accuracy needs improvement.
Valuable Features:
- Data collection methodology
- Reporting Interface
- Integration with other Google products
Improvements to My Organization:
Provides us with useful data and analytics about website traffic, giving us information about how to make our web pages better.
Room for Improvement:
While it provides a lot of data, the data is not always accurate. So data accuracy could definitely be improved.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Web Administrator at a retailer with 1,001-5,000 employees
Data capture of the acquisition of users needs to be improved, but we have been able to increase our revenue due to the solution.
Valuable Features
- Evaluating the efficiency of new media planning and digital marketing strategies.
- Acquiring important information about user behavior and demographics.
- Determining areas of improvement for the website and then fine tuning it.
Improvements to My Organization
Studying user on-site behavior, we have adjusted our website content and thus increased visits, stay-on-site time, as well as page views.
Room for Improvement
Data capture of the acquisition of users, as on a few occasions, it was unclear where we got traffic from.
Use of Solution
I've used it for five years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
I've never needed to contact customer service.
Technical Support:I've never needed to contact tech support.
Initial Setup
It's very straightforward and comes with excellent documentation.
Implementation Team
We implemented it in-house.
ROI
We have increased our visits, views, and average stay on site time, which has led to an increase in revenues, and better targeting of our digital marketing campaigns.
Pricing, Setup Cost and Licensing
There's no cost to Google analytics.
Other Advice
Make sure you know how you want Analytics to help you. Understand what you need it for and take time to study the Dashboard.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SEM(SEO-Organic & PPC Advertising(Adwords)),WEBSITE ANALYST,E-mail Marketing. at qr solutions
It will clearly give a deep insight about the user location. They should remove spam data.
Valuable Features:
- Source and medium
- Goal conversion
- User location
- User flow on site report
- Average time on page
- Bounce rate
- Google Adwords & Webmaster tool integration
Improvements to My Organization:
We found that the source and medium report is very useful when we are analyzing paid and organic campaign performance. It will clearly give a deep insight about the user location, bounce rate, goal conversion rate.
Room for Improvement:
Some spam data messing up the analytics report. Google should remove spam data. When targeting multiple locations in a paid campaign, location wise data analyzing will be very useful. Google Analytics and Adwords sessions are messing up. Need to improve this thing to see the accurate data.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
We've had no issues with stability.
Scalability Issues:
We've had no issues with scalability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Marketing Analyst at a tech vendor with 501-1,000 employees
It helps us with tracking website visitors and web-age analysis, but there is a time lag of 4 hours for the tracking to get updated in the system.
Valuable Features:
- Integration with other tools from Google like, Google Adwords, Tagmanager, etc.
- A lot of templates for dashboards and other custom reports are available in different forums.This will help in better reporting and as well as better analysis.
Improvements to My Organization:
Tracking of the website visitors and web page analysis became an easy task.
Room for Improvement:
There is a time lag of 4 hours for the tracking to get updated in the system.
Also, some sessions will not be tracked at all.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a tech company with 51-200 employees
Best value for analytic insight provided
Valuable Features:
* A solid choice for users who need simple, straightforward analytics, accessed through an easy to use interface.
* Tight integration into AdWords and campaign tracking.
* Product has evolved nicely over the past few years.
* Simple implementation and maintenance.
Room for Improvement:
* Not the right product if you need detailed click stream analysis or integration with your firm's customer segmentation.
Other Advice:
If you have a sophisticated data-mining operation, and are looking for that level of insight, GA is probably not right for your organization. But for the vast majority of analytics teams, there is more than enough meaningful insight in GA at a very reasonable price.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I totally agree with this user. There is no better way of analyzing you site's performance than using Google Analytic. With the results, one can easily know how they can improve their site's performance.

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Thanks Oren, which paid features do you want the most?