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Chief Digital Officer at Challenger Stone
Real User
Top 5
Feb 20, 2025
Out-of-the-box solution enables seamless workload management with responsive support
Pros and Cons
  • "Google provides an out-of-the-box solution with a comprehensive ecosystem of tools."
  • "Google provides an out-of-the-box solution with a comprehensive ecosystem of tools, where everything is fine-tuned, and Google offers a comprehensive package that includes compute, networking, and data storage, allowing me to manage any kind of workload out of the box."
  • "Google can improve in model justification and interpretability of answers."
  • "Google can improve in model justification and interpretability of answers. I still perceive Google Gemini, in some instances, as a kind of black box."

What is our primary use case?

My primary use case for Google Gemini is mostly for AI and large language models applied to financial services and marketing. These are the two hot areas that I am covering right now. I use federated models to serve a company by aggregating at least four to five different large language models.

What is most valuable?

Google provides an out-of-the-box solution with a comprehensive ecosystem of tools. Everything is fine-tuned, and Google offers a comprehensive package that includes compute, networking, and data storage. It allows me to manage any kind of workload out of the box. Google Gemini is very good in specific use cases.

What needs improvement?

Google can improve in model justification and interpretability of answers. I still perceive Google Gemini, in some instances, as a kind of black box. Justification of answers and explainability are two key attributes that need enhancement.

For how long have I used the solution?

I have been using Google Gemini for the past year, particularly in its present incarnation as a recent model adopted at the enterprise level.

Buyer's Guide
Google Gemini AI
April 2026
Learn what your peers think about Google Gemini AI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the stability of Google Gemini as ten out of ten. Data storage capabilities and compute powers are first-class.

What do I think about the scalability of the solution?

I rate the scalability of Google Gemini as ten out of ten. It is an excellent solution.

How are customer service and support?

Google provides excellent customer service with very responsive support. A lively global community makes finding solutions easy.

Which solution did I use previously and why did I switch?

I used Zscaler primarily for LaaS, but I am not using it as much now. I am focusing sharply on AI applications and machine learning technologies.

How was the initial setup?

The initial setup of Google Gemini is in line with typical, well-structured Google flows, making it comparable to other solutions.

What about the implementation team?

I implement solutions for clients who have a contract with Google. I develop and extend solutions based on their contracts.

What was our ROI?

The ROI is evaluated as part of a business case before starting a project. I perform an ROI analysis to demonstrate the value generated by each dollar spent on technology.

What's my experience with pricing, setup cost, and licensing?

The setup cost for Google Gemini is expensive.

Which other solutions did I evaluate?

I used Zscaler for LaaS.

What other advice do I have?

Overall, I rate Google Gemini eight out of ten. 

Each model is optimized for delivering the best results in specific environments for specific use cases. While it is a perfect product functionally, improvements can be made in documenting reasoning flows and creating scaled-down models for specific industry verticals.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
CIO at Esys
Reseller
Top 10
Feb 13, 2025
Empowered internal activity with multi-modal functions and cost reduction
Pros and Cons
  • "I have seen many cases of reduced costs and working hours."
  • "The main purpose of using the solution is to enhance internal activity and productivity, and I have seen many cases of reduced costs and working hours."
  • "I do not have a special recommendation for improvement."

What is our primary use case?

I have been using Google Gemini as a general conversation tool with multi-modal functions like AI OCR.

How has it helped my organization?

The main purpose of using the solution is to enhance internal activity and productivity. I have seen many cases of reduced costs and working hours.

What is most valuable?

I like Google Gemini because of its multi-modal function. The main purpose of using the solution is to enhance internal activity and productivity. I have seen many cases of reduced costs and working hours.

What needs improvement?

I do not have a special recommendation for improvement. It works well for my business.

For how long have I used the solution?

I have been using Google Gemini since its release.

What do I think about the stability of the solution?

I rate the stability as ten out of ten.

What do I think about the scalability of the solution?

Google's scalability is excellent due to its rich infrastructure. I have no concerns about its scalability.

How are customer service and support?

I do not have an opinion about Google customer service because I have never asked for support.

How would you rate customer service and support?

Neutral

How was the initial setup?

Using Google is not so easy because Google Cloud environments are a little tricky. However, there is no major issue.

What was our ROI?

The main purpose of using the solution is to enhance internal activity and productivity. I have seen many cases of reduced costs and working hours.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good, not expensive, and offers a reasonable price.

Which other solutions did I evaluate?

I have experience working with OpenAI and Google API.

What other advice do I have?

I rate the overall solution as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user